At Wendy’s in New Iberia, LA we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s New Iberia, LA hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Many customers reported issues with incorrect orders, including missing items and wrong modifications.
Food Quality
Numerous reviews mentioned that the food was often cold, not fresh, or poorly prepared, leading to dissatisfaction.
Service Experience
Customer service varied significantly; while some praised friendly staff, others noted unprofessional behavior and lack of attention.
Cleanliness
Several customers expressed concerns about the cleanliness of the restaurant, describing it as dirty and poorly maintained.
Value for Money
Customers felt that the prices were high relative to the quality of food received, with some expressing disappointment over portion sizes.
MG
Mariah Geason
Nov 7, 2025
2.0
I ordered two Dave’s doubles combo came out just over $30 and this is what they give me. No lettuce and bunch of mayo ! Just nasty I can’t even eat it. They didn’t even give me my receipt I’m pissed.
AL
Amber Lou
Aug 17, 2025
1.0
We ordered through door dash which was the best part of the order. We asked for a burger with no onions and added bacon on one burger which arrived without bacon and had onions. The chicken sandwich was asked for it with asiago cheese and added bacon (3 pieces) which had one piece of bacon and no cheese. We paid for the additional cheese and bacon for both items yet one received 1 piece of bacon for $4.59.
PM
Paul Melancon
Aug 8, 2025
3.0
I do not know what is happening with the quality of the food with the Wendy's franchise, but both locations in New Iberia, owned by different people, is really starting to taste like McDonald's food.
I can't eat it any longer.
I hope things turn around and get back to what it used to be.
All in all, the service is great and restaurants are clean.
AA
Ashstylez AshleyM
May 29, 2025
4.0
Wendy's is a go to.. chili, potato and strawberry lemonade . Customer service is ok. Some days they're happy some days they're not
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in New Iberia, LA?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter New Iberia, LA into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (337) 352-4773.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 327 New Iberia Wendy’s serve breakfast?
Yes, this Wendy’s location in New Iberia, LA serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-through hours at Wendy's in New Iberia?
The drive-through is open daily from 6:00 AM to 1:00 AM.
Does this Wendy's location in New Iberia serve breakfast?
Yes, Wendy's in New Iberia serves breakfast, including combos, sandwiches, coffee, and sides.
Is delivery available from Wendy's in New Iberia?
Delivery availability can be checked via the Wendy's app or at order.wendys.com by entering your delivery address.
How can I provide feedback or contact Wendy's in New Iberia?
You can contact their Customer Care via live chat on their Contact page, call 888-624-8140 or this location directly at (337) 352-4773. You can also complete their Customer Satisfaction Survey with your receipt details.
Which payment options are accepted at Wendy's New Iberia?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
Where is Wendy's New Iberia located specifically?
Wendy's is located at 943 S Lewis St, New Iberia, LA 70560.
Are there nearby places of interest to visit near Wendy's in New Iberia?
Yes, nearby places include Western Union financial services, Texada's Jewelry & Gifts, Liberty Tax Service, and Super 1 Foods supermarket.
Can I visit other services like banks or salons near Wendy's New Iberia?
Yes, nearby you can find Community First Bank, IBERIABANK, K Nails salon, and Fantastic Sams hair salon for your banking and beauty needs.
Are there entertainment or event venues close to Wendy's in New Iberia?
Yes, the Lush Event Center and Vivid Ballroom is nearby, ideal for checking out events before or after your meal.
How can I order Wendy’s food conveniently on my mobile device?
You can download the Wendy's app from the Apple App Store to order food, access specials, and deals quickly.