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Wendy's

3.9
(652 reviews)

Business Details

2715 Highway 14, New Iberia, LA
70560, United States
(337) 560-1117

About

Fast Food RestaurantBreakfast RestaurantWendy's
At Wendy’s in New Iberia, LA we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s New Iberia, LA hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
2715 Highway 14, New Iberia, LA
70560, United States

Hours

Reviews

3.9
652 reviews
5 stars
310
4 stars
137
3 stars
86
2 stars
36
1 star
83

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being unfriendly, dismissive, and unprofessional.

Food Quality

Many customers reported receiving cold, incorrect, or poorly prepared food, including old fries and wrong sandwiches.

Cleanliness

Several reviews mentioned unsanitary conditions in the dining area and bathrooms, indicating a need for better cleanliness standards.

Order Accuracy

A significant number of customers experienced issues with incorrect orders and missing items, leading to dissatisfaction.
  • TL
    Taylor LeManske
    Feb 1, 2026
    2.0
    I am not uppercase of their not know read well and they won't give me refund and what they not notice what I wrote note what I said no combo just want one triple daves plain but they did give me med fries and med drink too. They won't refund back me at all and other wendys no plm I not understand of this local that not good period!!!
  • II
    iamPhilipTV
    Jan 20, 2026
    3.0
    This review is specifically for the manager on duty. The crew did an amazing job resolving my issue. I went there January 20, 2026 around 11:20AM. Apparently they no longer have what I ordered and one employee did come to the window to inform me. When the manger walked over, all she said was we no longer carry that, never came to the window to ask if I needed anything to figure out how to assist me. All she was concerned about was the time going up instead of coming help so the time would not continue to go up. She was just ready for me to get out of her drive-thru line. Quality service for the team resolving my issue, but the manager definitely gets a F for customer service.
  • AB
    Alexandrea Belton
    Jan 7, 2026
    1.0
    This place is so terrible! As soon as I get the damn window, tell me I have to pull up away for the window and then just wait for someone to bring me my food. Well they just hand the bag and walk off so damn fast that I can’t even ask for any damn ketchup! Why do I have to pull away from the damn window if I’m the only one in the drivethu🧐. This place sucks
  • KC
    Kayla Cowan
    Dec 17, 2025
    1.0
    This Wendy's location is horrible I ordered a combo and was told they didnt have ice for my drink. So I asked for a bottle water and they didnt have it either. So I had to eat my food with no drink. I also requested fresh fries and nuggets and didnt get that either. The manager was very unprofessional when i asked to pay for extra sauce. He yelled to the associate drive thru cashier "THE SAUCE IN THE BAG" HE SOUNDED VERY ANNOYED!!! Manager if you dont like your job quit! This is why I cook at home. This happened on 12/17/25 around 925pm.
  • CH
    Carol Hendrix
    Nov 28, 2025
    4.0
    Needed Something Warm Wendys Chili is a good go To

Frequently Asked Questions About Wendy's

What are the operating hours for Wendy's New Iberia drive-through?

The drive-through at Wendy's New Iberia is open daily from 6:00 AM to 1:00 AM.

Does Wendy's New Iberia serve breakfast?

Yes, this Wendy's location serves breakfast including combos, croissant, biscuit and classic sandwiches, coffee, and sides.

Brand Certified Facts from Wendy's

This information is certified by Wendy's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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