Business Details
About
Fast Food RestaurantBreakfast Restaurant
At Wendy’s in New Iberia, LA we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s New Iberia, LA hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.9
641 reviews
5 stars
309
4 stars
134
3 stars
83
2 stars
35
1 star
80
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with staff being unfriendly, dismissive, and unhelpful.
Food Quality
Many customers reported receiving cold, undercooked, or incorrect food orders, leading to dissatisfaction.
Cleanliness
The dining area and bathrooms were frequently described as dirty and unsanitary, raising health concerns.
Order Accuracy
Several customers experienced issues with incorrect orders and missing items, indicating a lack of attention to detail.
Staff Attitude
Reviews noted a lack of professionalism among staff, with some employees displaying negative attitudes towards customers.
- KEKevin EcuerNov 1, 20255.0Breakfast biscuit was fresh and hot very nice people
- KKKimRink2011Oct 25, 20251.0My burger was completely wrong. Husband's was dry as a bone. Fries were old, cold, greasy, and soggy. Customer service was terrible. The young lady at the window couldn't be bothered to at least smile. For $31.57 we both expect better.
- NNnope nopeOct 22, 20251.0this place sucks man 3 ppl inside they said they are closed for being short staffed
- SLSUNFLOWER LAOct 20, 20255.0Bacon was tough so I took it off my sandwiches
- BLBrittany LaCosteOct 3, 20251.0Absolutely horrible customer service from the girl working the window. She has an attitude and talks like she's slow and hates her job. Definitely need way better customer service at this location. Don't wanna come back just because I hate the way she hates her job.
Frequently Asked Questions About Wendy's
Is 331 New Iberia 2 Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in New Iberia, LA?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter New Iberia, LA into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (337) 560-1117.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 331 New Iberia 2 Wendy’s serve breakfast?
Yes, this Wendy’s location in New Iberia, LA serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for Wendy's New Iberia drive-through?
The drive-through at Wendy's New Iberia is open daily from 6:00 AM to 1:00 AM.
Does Wendy's New Iberia serve breakfast?
Yes, this Wendy's location serves breakfast including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
How can I order food from Wendy's New Iberia online?
You can order food online through Wendy's website or the Wendy's app. Use the links https://order.wendys.com or download the Wendy's app for specials and deals.
What payment methods are accepted at Wendy's New Iberia?
Wendy's New Iberia accepts American Express, Cash, Discover, Mastercard, and Visa.
Does Wendy's New Iberia offer delivery and takeout options?
Yes, Wendy's New Iberia offers both delivery and takeout services.
How can I provide feedback or contact Wendy's New Iberia?
You can provide feedback via Wendy's Customer Care Live Chat, call 888-624-8140, fill out their satisfaction survey online, or call the location directly at (337) 560-1117.
Where is Wendy's located in New Iberia?
Wendy's is located at 2715 Highway 14, New Iberia, LA 70560.
What nearby hotels can guests visit when coming to Wendy's New Iberia?
Nearby hotels include Super 8, Motel 6 New Iberia, Quality Suites New Iberia, Hampton Inn & Suites-New Iberia, Ramada, and Candlewood Suites, providing convenient accommodation options near Wendy's.
Are there any nearby entertainment or dining options around Wendy's New Iberia?
Yes, nearby dining options include Guadalajara Mexican Grill, Ruby Tuesday, Landry's Cajun, Seafood & Steakhouse, Chili's Grill & Bar, It's Just Wings, and Steakhouse at Ramada. For nightlife, MPIRE ENT. bar is close by.
What nearby services could help customers visiting Wendy's New Iberia?
Nearby services include First Pioneers Federal Credit Union for banking needs, Minute Key for locksmith services, and Raceway for fuel and convenience store services, all within close proximity to Wendy's.