Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
At Wendy’s in New Iberia, LA we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s New Iberia, LA hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.9
646 reviews
5 stars
309
4 stars
136
3 stars
84
2 stars
35
1 star
82
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with staff being unfriendly, dismissive, and unprofessional.
Food Quality
Many customers reported receiving cold, old, or incorrect food orders, leading to dissatisfaction.
Cleanliness
Multiple reviews mentioned unsanitary conditions in the dining area and bathrooms, contributing to a negative experience.
Staffing Issues
Several customers noted that the location was often short-staffed, leading to slow service and mistakes with orders.
- ABAlexandrea Belton5 days ago1.0This place is so terrible! As soon as I get the damn window, tell me I have to pull up away for the window and then just wait for someone to bring me my food. Well they just hand the bag and walk off so damn fast that I can’t even ask for any damn ketchup! Why do I have to pull away from the damn window if I’m the only one in the drivethu🧐. This place sucks
- KCKayla CowanDec 17, 20251.0This Wendy's location is horrible I ordered a combo and was told they didnt have ice for my drink. So I asked for a bottle water and they didnt have it either. So I had to eat my food with no drink. I also requested fresh fries and nuggets and didnt get that either. The manager was very unprofessional when i asked to pay for extra sauce. He yelled to the associate drive thru cashier "THE SAUCE IN THE BAG" HE SOUNDED VERY ANNOYED!!! Manager if you dont like your job quit! This is why I cook at home. This happened on 12/17/25 around 925pm.
- CHCarol HendrixNov 28, 20254.0Needed Something Warm Wendys Chili is a good go To
- KEKevin EcuerNov 1, 20255.0Breakfast biscuit was fresh and hot very nice people
- KKKimRink2011Oct 25, 20251.0My burger was completely wrong. Husband's was dry as a bone. Fries were old, cold, greasy, and soggy. Customer service was terrible. The young lady at the window couldn't be bothered to at least smile. For $31.57 we both expect better.
Frequently Asked Questions About Wendy's
Is 331 New Iberia 2 Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for Wendy's New Iberia drive-through?
The drive-through at Wendy's New Iberia is open daily from 6:00 AM to 1:00 AM.
Does Wendy's New Iberia serve breakfast?
Yes, this Wendy's location serves breakfast including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
How can I order food from Wendy's New Iberia online?
You can order food online through Wendy's website or the Wendy's app. Use the links https://order.wendys.com or download the Wendy's app for specials and deals.
What payment methods are accepted at Wendy's New Iberia?
Wendy's New Iberia accepts American Express, Cash, Discover, Mastercard, and Visa.
Does Wendy's New Iberia offer delivery and takeout options?
Yes, Wendy's New Iberia offers both delivery and takeout services.
How can I provide feedback or contact Wendy's New Iberia?
You can provide feedback via Wendy's Customer Care Live Chat, call 888-624-8140, fill out their satisfaction survey online, or call the location directly at (337) 560-1117.
Where is Wendy's located in New Iberia?
Wendy's is located at 2715 Highway 14, New Iberia, LA 70560.
What nearby hotels can guests visit when coming to Wendy's New Iberia?
Nearby hotels include Super 8, Motel 6 New Iberia, Quality Suites New Iberia, Hampton Inn & Suites-New Iberia, Ramada, and Candlewood Suites, providing convenient accommodation options near Wendy's.
Are there any nearby entertainment or dining options around Wendy's New Iberia?
Yes, nearby dining options include Guadalajara Mexican Grill, Ruby Tuesday, Landry's Cajun, Seafood & Steakhouse, Chili's Grill & Bar, It's Just Wings, and Steakhouse at Ramada. For nightlife, MPIRE ENT. bar is close by.
What nearby services could help customers visiting Wendy's New Iberia?
Nearby services include First Pioneers Federal Credit Union for banking needs, Minute Key for locksmith services, and Raceway for fuel and convenience store services, all within close proximity to Wendy's.