Wendy's

3.9
646 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
At Wendy’s in New Iberia, LA we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s New Iberia, LA hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
2715 Highway 14, New Iberia, LA
70560, United States

Hours

Reviews

3.9
646 reviews
5 stars
309
4 stars
136
3 stars
84
2 stars
35
1 star
82

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being unfriendly, dismissive, and unprofessional.

Food Quality

Many customers reported receiving cold, old, or incorrect food orders, leading to dissatisfaction.

Cleanliness

Multiple reviews mentioned unsanitary conditions in the dining area and bathrooms, contributing to a negative experience.

Staffing Issues

Several customers noted that the location was often short-staffed, leading to slow service and mistakes with orders.
  • AB
    Alexandrea Belton
    5 days ago
    1.0
    This place is so terrible! As soon as I get the damn window, tell me I have to pull up away for the window and then just wait for someone to bring me my food. Well they just hand the bag and walk off so damn fast that I can’t even ask for any damn ketchup! Why do I have to pull away from the damn window if I’m the only one in the drivethu🧐. This place sucks
  • KC
    Kayla Cowan
    Dec 17, 2025
    1.0
    This Wendy's location is horrible I ordered a combo and was told they didnt have ice for my drink. So I asked for a bottle water and they didnt have it either. So I had to eat my food with no drink. I also requested fresh fries and nuggets and didnt get that either. The manager was very unprofessional when i asked to pay for extra sauce. He yelled to the associate drive thru cashier "THE SAUCE IN THE BAG" HE SOUNDED VERY ANNOYED!!! Manager if you dont like your job quit! This is why I cook at home. This happened on 12/17/25 around 925pm.
  • CH
    Carol Hendrix
    Nov 28, 2025
    4.0
    Needed Something Warm Wendys Chili is a good go To
  • KE
    Kevin Ecuer
    Nov 1, 2025
    5.0
    Breakfast biscuit was fresh and hot very nice people
  • KK
    KimRink2011
    Oct 25, 2025
    1.0
    My burger was completely wrong. Husband's was dry as a bone. Fries were old, cold, greasy, and soggy. Customer service was terrible. The young lady at the window couldn't be bothered to at least smile. For $31.57 we both expect better.

Frequently Asked Questions About Wendy's

Is 331 New Iberia 2 Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the operating hours for Wendy's New Iberia drive-through?

The drive-through at Wendy's New Iberia is open daily from 6:00 AM to 1:00 AM.