Many customers reported rude and unwelcoming staff, with several instances of poor treatment and disrespect from management.
Food Quality
The quality of food received mixed reviews, with some praising the pizza while others described it as cold, low-quality, or unappetizing.
Cleanliness
Multiple reviews highlighted concerns about cleanliness, including dirty tables and unsanitary food handling practices.
Family Experience
The restaurant is noted as a family-friendly place with a game room, but policies regarding seating and food purchases frustrated some customers.
VV
V
2 days ago
1.0
Service was so bad. I find it incredibly insane that they claim to have good customer service yet just because I am a former employee of the place, when I decide to come eat here over 6 months later I am given dirty looks and they laugh with eachother about me, but mainly the redhead staring at me. all people above the age of 18 while I’m a minor, not even 17 yet. Everyone who walked in the place before and after us got greeted, me and my dad were the only one who wasn’t. All employees except maybe 2 or three were giving us looks the whole time. Incredibly disrespectful that i was being looked at before I even stepped foot inside the building.
SS
S
Nov 24, 2025
1.0
Had 2 pizzas on the buffet table and I asked if they was going to add more I was told “they got pizzas” Everytime I come in this store this girl(pictured) is just rude and I mean everytime and I’m not the only one. There was a couple behind me that said “man she is rude” I told them that’s literally everytime I come. The pizzas are never cut all the way so I try cutting them and she gets mad(or maybe her face just Stuck like that) takes the pan from me and cuts it. Cut it right the first time and I wouldn’t be tryna cut it. Look I get it people have bad days. But this is everytime I come here! If you hate your job that much you need to quit. If you can’t provide customer service with a smile in the food industry, find another job. If you’re that miserable in general, seek some help! Rant over get it together Mr. Gattis!!! Also the fact that I have to pay if I’d like to join my family while they eat is wild! If a family of 10 has paid and I’m not hungry I should be able to sit and talk with them and not be asked to wait at the door or outside for them to finish! Yall made yall money off of my family, allow me to sit down and have a conversation with them. It blows my mind how greedy yall are! That policy needs to change and it needs to change NOW!
VV
VCRAZYHORSEV
Nov 24, 2025
5.0
We went for my daughter birthday 21st
And we had the whole place to our self
I had so much fun and the staff was so amazing and friendly I'm definitely going back
WG
Wesley Gordon
Oct 29, 2025
4.0
Very mid if you ask me. My gf loved it. I wasn't a fan. If you have kids they have a game room.
CR
Carrie Rose
Oct 13, 2025
1.0
Food tasted bad and the eating area had a depressing atmosphere.
What are the operating hours of Mr Gatti's Pizza in New Iberia?
Mr Gatti's Pizza in New Iberia is open Monday to Thursday and Sunday from 10:30 AM to 8:00 PM, and on Friday and Saturday from 10:30 AM to 9:00 PM.
Does Mr Gatti's Pizza offer pickup services?
Yes, Mr Gatti's Pizza offers both in-store pickup and curbside pickup services.
Can I dine in at Mr Gatti's Pizza in New Iberia?
Yes, dine-in service is available at Mr Gatti's Pizza in New Iberia.
What types of food specialties does Mr Gatti's Pizza offer?
Mr Gatti's Pizza specializes in fresh dough, their famous ranch, pizza, salad, pasta, and offers all you can eat options.
Is Mr Gatti's Pizza family-friendly and accessible?
Yes, Mr Gatti's Pizza welcomes families and children, offers high chairs, and has wheelchair accessible entrances, parking, seating, and restrooms.
Where is Mr Gatti's Pizza located in New Iberia?
Mr Gatti's Pizza is located at 828 E Admiral Doyle Dr, New Iberia, LA 70560, United States.
Does Mr Gatti's Pizza accept reservations?
Yes, Mr Gatti's Pizza accepts reservations but they are not required.
What nearby restaurants could I visit along with Mr Gatti's Pizza in New Iberia?
Nearby restaurants include Zeus - New Iberia (Greek and Mediterranean cuisine), Juanie's Shaved Ice food truck, Kobe Japan (Japanese food), Taco Bell, KFC, and Daquiris & Company sports bar. You can enjoy different dining options before or after visiting Mr Gatti's Pizza.
Are there nearby services or stores useful for visitors of Mr Gatti's Pizza in New Iberia?
Yes, nearby you can find Cellular Sales and Verizon for mobile services, Hobby Lobby for arts and crafts, Ross Dress for Less for discount clothing, and Chase ATM for banking needs, which might be convenient before or after your meal.
What accommodations or health services are available near Mr Gatti's Pizza in New Iberia?
Nearby accommodations include Inn of Iberia and Iberia Inn motels. For health services, Aspen Dental, Motto Clear Aligners, and SouthStar Urgent Care are also close by, convenient if you are visiting the area or in need of medical care.