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McDonald's

3.8
(906 reviews)

Business Details

927 E Main St, New Iberia, LA
70560, United States
(337) 365-8438
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
927 E Main St, New Iberia, LA
70560, United States

Hours

Reviews

3.8
906 reviews
5 stars
421
4 stars
150
3 stars
141
2 stars
79
1 star
115

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service quality varied widely, with some praising friendly and efficient staff while others reported rude behavior and disorganization.

Order Accuracy

Many customers expressed frustration with incorrect orders and missing items, indicating a significant issue with order accuracy.

Food Quality

Feedback on food quality was mixed, with some customers enjoying hot and fresh meals, while others complained about cold or poorly prepared food.

Cleanliness

The restaurant was generally noted for its cleanliness, with several customers appreciating the tidy environment.

Speed of Service

While some reviews highlighted fast service, others reported long wait times, particularly in the drive-thru.
  • MM
    Megan Pepper (Meg)
    Feb 1, 2026
    5.0
    This is my usual go to McDonald's when im in the area. The place is clean. The staff is friendly and polite.
  • BP
    Brandon Pierce
    Jan 10, 2026
    5.0
    Food fresh. Happy faces. Delicious buiscuits.
  • AM
    Ashley Marshall
    Nov 26, 2025
    1.0
    ⭐ “One of the Worst McDonald’s Experiences We’ve Had” From ordering to picking up our food, this visit was rough. Our order wasn’t made correctly, we were missing items, and when we went inside to let them know, the attitudes from the employees made it even more frustrating. No one seemed to know what food went where, and the confusion behind the counter was honestly surprising. I know it’s just McDonald’s, but I’ve never had a fast-food experience this disorganized before. We finally got the rest of our food, but the customer service and overall experience definitely left a bad impression. Not the quick and easy stop we were hoping for.
  • TS
    Thinakaran Saminathan
    Oct 19, 2025
    5.0
    Great service , ordered breakfast . They serve well .
  • KB
    Kori Boutte
    Oct 12, 2025
    5.0
    Whoever the crew was that was working tonight was fantastic. It was a little before midnight on 10/11/25 and we rolled up with a big order…everyone was so polite and our order was 100% correct. Props to those sweet ladies. I am very thankful for such awesome customer service.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
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