Brand Certified
McDonald's
3.8(697 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
2518 W Old Spanish Trail, New Iberia, LA
70560, United States
Certified by McDonald's • Mar 01, 2026
(337) 560-4331
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.8
697 reviews
5 stars
338
4 stars
115
3 stars
122
2 stars
37
1 star
85
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported slow service, especially during morning hours and at the drive-thru.
Order Accuracy
Many reviews highlighted issues with incorrect orders and missing items, leading to customer dissatisfaction.
Food Quality
While some customers enjoyed the food, there were complaints about cold or poorly prepared items, including issues with freshness.
Customer Service
Feedback on staff attitudes was mixed; some praised friendly service while others reported rudeness and unprofessional behavior.
Cleanliness
The cleanliness of the restaurant received varied feedback, with some customers noting it was clean while others found it unsatisfactory.
- TTTommyFeb 24, 20261.0Good luck trying to get breakfast here when they first open in the morning because it’s not guaranteed. Depending on who’s working that morning, you will either get service right away or be sitting there waiting for MINUTES. I guess they’re too busy doing their opening duties to bother to check if a customer is at the drive thru.
- JTJ.G. TruaxFeb 19, 20265.0Good hot food!
- MDMichelle DugasJan 28, 20263.0Ordered online stood by counter around 10minutes before anyone asked what I needed .. but worker was nice and food was good.
- MKMelinda KealDec 1, 20255.0Always had fresh and ready to go.Great customer service
- BTBlaise TalbotNov 13, 20253.0All I ordered was a cheeseburger, no onions and fries. Cheeseburger came with onions and buns were hard and cold. Also took forever to get. The server did apologize.
Frequently Asked Questions About McDonald's
What are the general operating hours of McDonald's in New Iberia?
McDonald's in New Iberia is open daily from 5:00 AM to 11:00 PM, except on Friday and Saturday when it stays open until midnight.
What are the drive-through hours for this McDonald's location?
The drive-through is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday.
Does this McDonald's offer delivery and curbside pickup services?
Yes, this McDonald's offers delivery, same-day delivery, no-contact delivery, and curbside pickup services.
Where can I place an online order for delivery from McDonald's?
You can place an online order for delivery at https://mcdonalds.order.online/business/-5579 or via the McDonald's App available on iOS and Android.
What payment options are accepted at this McDonald's location?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
What is the address and contact number of this McDonald's?
The McDonald's is located at 2518 W Old Spanish Trail, New Iberia, LA 70560. You can contact them at +1 337-560-4331.
Does this McDonald's have a drive-through service?
Yes, it offers drive-through service for convenient ordering and pickup.
Are there any gas stations near this McDonald's where I can fuel up before or after eating?
Yes, nearby gas stations include Shell and Spanish Lake Market, which also has convenience and grocery store services.
What nearby entertainment options are accessible around McDonald's?
Nearby entertainment includes Emerald Billiards, a bar with pool and a bowling alley, ideal for relaxing before or after dining.
Are there any nearby animal hospitals in case I need pet services near McDonald's?
Yes, nearby are Spanish Trail Animal Hospital and Reaux Animal Hospital for veterinary and pet services.
Brand Certified Facts from McDonald's
This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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- Categories
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- Legal business name
- Hours of operation
- Phone number
- Official website