Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.8
685 reviews
5 stars
331
4 stars
114
3 stars
120
2 stars
36
1 star
84
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers reported inconsistent service quality, with some praising friendly staff while others experienced rudeness and slow service.
Food Quality
Feedback on food quality varied, with some customers enjoying their meals while others complained about cold food, incorrect orders, and unsanitary conditions.
Cleanliness
The cleanliness of the restaurant received mixed reviews, with some customers noting it was clean while others found it dirty.
Order Accuracy
Many customers expressed frustration with incorrect orders, highlighting a recurring issue with order fulfillment.
Speed of Service
While some reviews praised fast service, others noted long wait times and slow drive-thru experiences.
- BTBlaise TalbotNov 13, 20253.0All I ordered was a cheeseburger, no onions and fries. Cheeseburger came with onions and buns were hard and cold. Also took forever to get. The server did apologize.
- JTJAY ThoOct 28, 20254.0Fish sandwich was good but the buns are so small!!!
- KTKatarina TorresOct 21, 20255.0Thanks so much! They help all!
- THtyler hansonSep 16, 20252.0There has been a few occasions that I've been to this location right when they open and they are never ready to serve food. They are all doing opening duties still instead of serving food
- KLKevin LandrySep 7, 20251.0Service has gotten horrible at most of the McDonald's restaurants in New Iberia & it starts with very poor managers & trickles down to all of the employees.
Frequently Asked Questions About McDonald's
What are the general operating hours of McDonald's in New Iberia?
McDonald's in New Iberia is open daily from 5:00 AM to 11:00 PM, except on Friday and Saturday when it stays open until midnight.
What are the drive-through hours for this McDonald's location?
The drive-through is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday.
Does this McDonald's offer delivery and curbside pickup services?
Yes, this McDonald's offers delivery, same-day delivery, no-contact delivery, and curbside pickup services.
Where can I place an online order for delivery from McDonald's?
You can place an online order for delivery at https://mcdonalds.order.online/business/-5579 or via the McDonald's App available on iOS and Android.
What payment options are accepted at this McDonald's location?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
What is the address and contact number of this McDonald's?
The McDonald's is located at 2518 W Old Spanish Trail, New Iberia, LA 70560. You can contact them at +1 337-560-4331.
Does this McDonald's have a drive-through service?
Yes, it offers drive-through service for convenient ordering and pickup.
Are there any gas stations near this McDonald's where I can fuel up before or after eating?
Yes, nearby gas stations include Shell and Spanish Lake Market, which also has convenience and grocery store services.
What nearby entertainment options are accessible around McDonald's?
Nearby entertainment includes Emerald Billiards, a bar with pool and a bowling alley, ideal for relaxing before or after dining.
Are there any nearby animal hospitals in case I need pet services near McDonald's?
Yes, nearby are Spanish Trail Animal Hospital and Reaux Animal Hospital for veterinary and pet services.