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McDonald's

3.8
(1231 reviews)
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Business Details

1501 Center St, New Iberia, LA
70560, United States
(337) 365-5738
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1501 Center St, New Iberia, LA
70560, United States

Hours

Reviews

3.8
1,231 reviews
5 stars
598
4 stars
216
3 stars
188
2 stars
78
1 star
151

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported inconsistent service, with some praising friendly staff while others experienced rude or unhelpful interactions.

Food Quality

Many reviews highlighted issues with food quality, including cold, old, or improperly prepared items.

Cleanliness

Numerous customers noted unsanitary conditions, including unpleasant odors and dirty dining areas.

Order Accuracy

A significant number of reviews mentioned frequent mistakes with orders, leading to customer frustration.

Speed of Service

While some customers appreciated quick service, others complained about long wait times and slow order processing.
  • DO
    Dene Owens
    Feb 22, 2026
    5.0
    Bree was absolutely amazing and very helpful on the headset taking orders tonight. She needs all the praises and support.
  • CC
    Cynthia
    Jan 31, 2026
    5.0
    It's McDonald's lol. I go there bc my granddaughter loves it.
  • OT
    Olyvia Toucheck
    Dec 24, 2025
    2.0
    Ordered my food when I opened the bag fries thrown everywhere. My Mccrispy had no bacon.. that I paid extra for. It looks like is was one that was just sitting and they were getting rid of . The fries are not fresh no where near fresh. My quarter pounder was supposed to have no onion no pickle. They don’t read and don’t care about customer service. One of the worst locations
  • BP
    Bart J Primeaux
    Dec 14, 2025
    2.0
    First thing I noticed when I walked in was the smell, it smelled like a men’s locker room. Walked up to counter and a woman who was dressed in management attire was there never asked to take my order just walked away telling employee to bring out an order to curbside. Water my order was taken walked to get drinks and the floor was very slippery. I almost fell. Food was cold.
  • JA
    james allen
    Dec 9, 2025
    3.0
    I mostly go for coffee in the mornings. Lately the coffee has been no more than colored water with cream and sugar. I don't really think the younger kids know how to make coffee and it seems McDonald's has no standards or direction to off them. It is a crap shoot lately I have been in a losing strike.
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Frequently Asked Questions About McDonald's

What are the opening hours of McDonald's in New Iberia, LA?

McDonald's in New Iberia is open 24 hours a day, 7 days a week.

Does McDonald's offer drive-thru service and what are its hours?

Yes, McDonald's has a drive-thru that operates 24/7 every day of the week.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
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