McDonald's

3.8
1227 reviews
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Business Details

1501 Center St, New Iberia, LA
70560, United States
(337) 365-5738
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1501 Center St, New Iberia, LA
70560, United States

Hours

Reviews

3.8
1,227 reviews
5 stars
595
4 stars
216
3 stars
188
2 stars
78
1 star
150

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported issues with food quality, including cold, old, or improperly cooked items.

Service Issues

Numerous reviews highlighted poor service, including incorrect orders, rude staff, and long wait times.

Cleanliness

Several customers noted unsanitary conditions, including unpleasant odors and dirty dining areas.

Mixed Experiences

While some customers praised the speed and friendliness of certain staff members, others had negative experiences, indicating inconsistency in service.
  • OT
    Olyvia Toucheck
    Dec 24, 2025
    2.0
    Ordered my food when I opened the bag fries thrown everywhere. My Mccrispy had no bacon.. that I paid extra for. It looks like is was one that was just sitting and they were getting rid of . The fries are not fresh no where near fresh. My quarter pounder was supposed to have no onion no pickle. They don’t read and don’t care about customer service. One of the worst locations
  • BP
    Bart J Primeaux
    Dec 14, 2025
    2.0
    First thing I noticed when I walked in was the smell, it smelled like a men’s locker room. Walked up to counter and a woman who was dressed in management attire was there never asked to take my order just walked away telling employee to bring out an order to curbside. Water my order was taken walked to get drinks and the floor was very slippery. I almost fell. Food was cold.
  • JA
    james allen
    Dec 9, 2025
    3.0
    I mostly go for coffee in the mornings. Lately the coffee has been no more than colored water with cream and sugar. I don't really think the younger kids know how to make coffee and it seems McDonald's has no standards or direction to off them. It is a crap shoot lately I have been in a losing strike.
  • VV
    VCRAZYHORSEV
    Dec 9, 2025
    5.0
    Ms.Lashae and Ms Catelyn are two of the kindest people people I ever met I never have any complaints when I go there unless it's after 10 but it's a really good restaurant 10/10 big ggs Mr Larry
  • SP
    Sarai Perez
    Nov 12, 2025
    1.0
    The food was okay, however, given the conditions of the place—dirty, with a very bad smell from the moment you walk in and tables covered in mold underneath—I highly doubt the food was clean.
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Frequently Asked Questions About McDonald's

What are the opening hours of McDonald's in New Iberia, LA?

McDonald's in New Iberia is open 24 hours a day, 7 days a week.

Does McDonald's offer drive-thru service and what are its hours?

Yes, McDonald's has a drive-thru that operates 24/7 every day of the week.