Whataburger

3.6
281 reviews
Whataburger Pole Sign
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Business Details

5123 University Pkwy, Natchitoches, LA
71457, United States
(318) 581-4591
http://www.whataburger.com/
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About

Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.

Details

  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available

Location

Whataburger
5123 University Pkwy, Natchitoches, LA
71457, United States

Hours

Reviews

3.6
281 reviews
5 stars
138
4 stars
47
3 stars
14
2 stars
18
1 star
64

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported long wait times, both in drive-thru and inside the restaurant, often exceeding 20 minutes.

Order Accuracy

Multiple reviews highlighted issues with incorrect orders, missing items, and poor handling of special requests.

Cleanliness

Several customers noted unsanitary conditions in the restaurant, including dirty tables and bathrooms.

Staff Attitude

Feedback indicated a mix of friendly and rude service, with some employees displaying unprofessional behavior.

Food Quality

While many praised the taste of the food, there were complaints about cold items and inconsistent preparation.
  • KH
    K H
    Nov 16, 2025
    1.0
    40 minute wait for 2 burgers and 2 fries! They need Chick-Fil-A's help!
  • JG
    Janice Gilmore
    Nov 16, 2025
    1.0
    Service is awful waited in drive thru line for almost 45 minutes and didn’t even get to place an order. Not the first time this has happened. Will not be back, will drive another hour to wait to eat. They need a new manager and more people to work. This is uncalled for in a fast food restaurant.
  • JD
    Jd Dugas
    Nov 16, 2025
    1.0
    I have been in drive thru for an hour and still have not received my two burgers.
  • DG
    Daryl Griffin
    Nov 15, 2025
    5.0
    Nice, new Whataburger right off of I-49 in Natchitoches. Typical new Whataburger layout, much like the ones in Texas. This location has multilple drive thru lanes.
  • QL
    queen lps
    Oct 30, 2025
    1.0
    2nd visit to this location and drive thru still slowwww. Waited 10 mins to order. Waited another 15 minutes behind one other person and finally gave up and left. 1st visit was the same. I’m not sure this place will thrive with service this slow.
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Frequently Asked Questions About Whataburger

Where is Whataburger in Natchitoches located?

Whataburger is located at 5123 University Pkwy, Natchitoches, LA 71457, USA.

What are the operating hours of Whataburger in Natchitoches?

Whataburger is open 24 hours a day, seven days a week. Note that holiday hours may differ.