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Whataburger

3.6
(302 reviews)

Business Details

5123 University Pkwy, Natchitoches, LA
71457, United States
(318) 581-4591
http://www.whataburger.com/

About

Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.

Details

  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available

Location

Whataburger
5123 University Pkwy, Natchitoches, LA
71457, United States

Hours

Reviews

3.6
302 reviews
5 stars
143
4 stars
50
3 stars
15
2 stars
20
1 star
74

What are people saying?

AI-generated from recent customer reviews

Service Speed

Numerous customers reported extremely slow service, particularly in the drive-thru, with wait times often exceeding 20-30 minutes.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and poor handling of customer requests.

Staff Attitude

Feedback indicated a mix of friendly and rude service, with some customers experiencing unprofessional behavior from staff.

Cleanliness

Several reviews mentioned cleanliness issues within the restaurant, including dirty tables and bathrooms.

Food Quality

While some customers praised the food quality, others noted that it was often cold or not prepared as requested.
  • LB
    leo balderas
    3 days ago
    1.0
    Wait took forever, there are so many things I wanna say, let's just say i'm never coming back
  • NB
    Nicholas Beasley
    Feb 16, 2026
    1.0
    Waited in the drive threw for someo e to answer for 20 min
  • BL
    Brayden LeJeune
    Feb 14, 2026
    1.0
    Dont go after hours close to 12 the workers are hanging out in the parking lot tall guy with blue gloves touching everything with his gloves just hopefully he changed them when returning to the kitchen also there were 3 cars waiting g in drive thru. Not to mention this was the second Whataburger I stopped at in Louisiana on my travel route south an I know one thing for sure I have NEVER visited a Texas Whataburger and received related service the way I was treated at this location or the other at 6707 pines rd.
  • JY
    James Young
    Jan 16, 2026
    2.0
    Slow in the mornings. Sausage biscuit is greasy tasting not the best location
  • DC
    Deborah Calhoun
    Jan 13, 2026
    1.0
    I ordered a whataburger with cheese. Hardly any Lettuce, no onions, and no cheese. This is the only Whataburger that I have ever been disappointed in! I will not go back to this one. The ones is Shreveport are awesome.

Brand Certified Facts from Whataburger

This information is certified by Whataburger and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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