Wendy's

3.9
1105 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
5103 University Pkwy, Natchitoches, LA
71457, United States

Hours

Reviews

3.9
1,105 reviews
5 stars
502
4 stars
259
3 stars
170
2 stars
54
1 star
120

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.

Food Quality

While some customers enjoyed the food, many noted issues with cold or improperly prepared items.

Cleanliness

Several reviews highlighted unsanitary conditions in the restaurant and restrooms.

Staff Attitude

There were mixed reviews about staff friendliness, with some praising helpful employees while others reported rudeness.
  • DM
    Desiree Martinez
    Dec 29, 2025
    1.0
    There were two adult black ladies who work there screaming obscenities across the restaurant at another black gentlemen. The food took forever and was cold when it came out...we stopped for a quick 20 minute pit stop, but were there almost an hour to get a Biggie bag and 2 JBCs and a 6 pack of nuggets
  • TT
    Trice
    Dec 27, 2025
    1.0
    Came in to order and there was a person in front of me. I waited until their order was taken and stepped forward. No greeting or anything. Instead of them taken my order, two Caucasian managers with glasses one in a red collared shirt and the other black/grey, they decided to do a refund and make me wait an additional close to five minutes instead of taking my order. They were taking so long til I just ordered online. Once done they just walked away still no greeting. The young lady light skinned with the jacket asked how was I doing and how could she help me. I stated they took so long to take my order til I just ordered online. If that’s the type of management onboard then I see why the reviews are low.
  • NS
    Nick S
    Dec 27, 2025
    2.0
    They make everyone pull off to a parking spot after the drive-through orders, and clearly got most orders wrong, because afterward, all the customers had to ask each other if their order belonged to someone else.
  • BB
    brl
    Dec 23, 2025
    5.0
    Busy but efficient! Food was delish, baconator fries & a chocolate frosty! Frosty was extra thick-spoon needed yummy. Bacon crispy & used both: fingers & the offered fork. Window gal was nice!
  • ML
    murphy leblanc
    Dec 17, 2025
    1.0
    Young Lady w Red Dread hair and I did not communicate well at all. Third time I reordered at drive thru then went to pick up window was no better. She would look at order screen then repeat wrong order back to me… again When I politely told her what I wanted she seemed upset w me and went to back of restaurant then returned asking if that was all I needed. Well the order was still incorrect so I told her I did not want anything and went next door to another restaurant

Frequently Asked Questions About Wendy's

Is Highway 6 Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the operating hours for the Wendy's drive-through?

The drive-through is open Monday to Friday from 6:00 AM to midnight, and on Saturdays and Sundays from 7:00 AM to midnight.