Wendy's

3.9
1091 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
5103 University Pkwy, Natchitoches, LA
71457, United States

Hours

Reviews

3.9
1,091 reviews
5 stars
498
4 stars
258
3 stars
168
2 stars
52
1 star
115

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unprofessional behavior from staff, with several noting a lack of basic courtesy.

Food Quality

Food quality was inconsistent, with complaints about cold items and incorrect orders, though some customers praised the freshness of their meals.

Cleanliness

The restaurant was described as clean by some, but others noted issues such as dirty tables and restrooms.

Speed of Service

Numerous reviews highlighted slow service, particularly in the drive-thru, with long wait times reported.

Employee Attitude

Several customers mentioned that employees appeared disinterested or unfriendly, impacting their overall experience.
  • LW
    LeAnn W
    Oct 26, 2025
    5.0
    Very nice and helpful employees. Food was typical Wendy's food. Restaurant was very clean
  • JK
    Jessica Kilpatrick
    Oct 21, 2025
    4.0
    Consistent quality
  • JC
    J Cano
    Oct 12, 2025
    1.0
    My experience was actually similar to others posting on here. I ordered online, pulled up to drive thru and had to wait a while just to be told to hold. The manager was not rude however the service provided could be more professional. When at the window he was on the phone while tending to me (passing over the drinks ordered)...after having pulled forward to the side door and getting my order I was missing a 4pc nuggies that comes with the biggie meal so I went in. No one was at the counter but noticed the lady who handed me my order about to pass so I spoke out (politely) to say excuse me, I'm missing a 4 pc nuggets... she didnt say anything however the girl near her coming by did and just went back to the fryer where other employees (3 or 4 I'd say) were hanging about and slowly (without effort and without any word or emotion) handed me the small bag. I was only passing by but without a doubt, I would not stop by again if I were given the chance. It doesn't seem anyone wants to deal with customers and provide decent service. Only 2 families were in the lobby having their dinner. It did not seem unclean however the vibes there were just not welcoming. I do thank them for providing my family their meals but would recommend employee reviews to get everyone on board with how service should be handled at a general, basic level.
  • JB
    JeffreyB Briones
    Oct 3, 2025
    5.0
    The food was good but dry a little . It definitely needed more mayo .
  • DS
    Don Smith
    Sep 13, 2025
    1.0
    Don't get your food at drive through unless you like it cold! Friendly staff butt cold hamburgers and frys!

Frequently Asked Questions About Wendy's

Is Highway 6 Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.