Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Many customers reported rude and unprofessional behavior from staff, with several noting a lack of basic courtesy.
Food Quality
Food quality was inconsistent, with complaints about cold items and incorrect orders, though some customers praised the freshness of their meals.
Cleanliness
The restaurant was described as clean by some, but others noted issues such as dirty tables and restrooms.
Speed of Service
Numerous reviews highlighted slow service, particularly in the drive-thru, with long wait times reported.
Employee Attitude
Several customers mentioned that employees appeared disinterested or unfriendly, impacting their overall experience.
LW
LeAnn W
Oct 26, 2025
5.0
Very nice and helpful employees. Food was typical Wendy's food. Restaurant was very clean
JK
Jessica Kilpatrick
Oct 21, 2025
4.0
Consistent quality
JC
J Cano
Oct 12, 2025
1.0
My experience was actually similar to others posting on here. I ordered online, pulled up to drive thru and had to wait a while just to be told to hold. The manager was not rude however the service provided could be more professional. When at the window he was on the phone while tending to me (passing over the drinks ordered)...after having pulled forward to the side door and getting my order I was missing a 4pc nuggies that comes with the biggie meal so I went in. No one was at the counter but noticed the lady who handed me my order about to pass so I spoke out (politely) to say excuse me, I'm missing a 4 pc nuggets... she didnt say anything however the girl near her coming by did and just went back to the fryer where other employees (3 or 4 I'd say) were hanging about and slowly (without effort and without any word or emotion) handed me the small bag. I was only passing by but without a doubt, I would not stop by again if I were given the chance. It doesn't seem anyone wants to deal with customers and provide decent service. Only 2 families were in the lobby having their dinner. It did not seem unclean however the vibes there were just not welcoming. I do thank them for providing my family their meals but would recommend employee reviews to get everyone on board with how service should be handled at a general, basic level.
JB
JeffreyB Briones
Oct 3, 2025
5.0
The food was good but dry a little . It definitely needed more mayo .
DS
Don Smith
Sep 13, 2025
1.0
Don't get your food at drive through unless you like it cold! Friendly staff butt cold hamburgers and frys!
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Natchitoches, LA?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Natchitoches, LA into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (318) 352-4224.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Highway 6 Wendy’s serve breakfast?
Yes, this Wendy’s location in Natchitoches, LA serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for the Wendy's drive-through?
The drive-through is open Monday to Friday from 6:00 AM to midnight, and on Saturdays and Sundays from 7:00 AM to midnight.
Does this Wendy's location offer breakfast?
Yes, the Wendy's in Natchitoches, LA serves breakfast including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
What payment options are accepted at this Wendy's?
They accept American Express, Cash, Discover, MasterCard, and Visa.
Is delivery available from this Wendy's location?
Yes, delivery is available. To check availability, use the Wendy's app or visit order.wendys.com and enter your delivery address.
How can I contact Wendy's in Natchitoches for questions or feedback?
You can call the location directly at (318) 352-4224, use the live chat on the Wendy's Contact page, or call 888-624-8140. Feedback can also be submitted via their Customer Satisfaction Survey online.
Where is this Wendy's located?
It is located at 5103 University Pkwy, Natchitoches, LA 71457, USA.
Are there other fast food restaurants near this Wendy's?
Yes, nearby fast food options include Popeyes® Louisiana Kitchen and Whataburger, offering customers alternatives or complementary dining experiences close by.
Which hotels are near this Wendy's for travelers looking to stay nearby?
Nearby hotels include Fairfield Inn & Suites by Marriott Natchitoches, Comfort Suites Natchitoches, Days Inn by Wyndham Natchitoches, Best Western Natchitoches Inn, and Holiday Inn Express and Suites.
What nearby attractions can I visit before or after dining at Wendy's?
You can visit Northwestern State University for a campus tour or the Arcade Natchitoches for entertainment, providing engaging experiences close to Wendy's.
Does Wendy's offer a mobile app for ordering?
Yes, Wendy's has a mobile app available on the Apple App Store which allows you to order food conveniently.