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McDonald's

3.2
(2044 reviews)

Business Details

5336 Hwy 6, Natchitoches, LA
71457, United States
(318) 357-1570
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
5336 Hwy 6, Natchitoches, LA
71457, United States

Hours

Reviews

3.2
2,044 reviews
5 stars
589
4 stars
402
3 stars
387
2 stars
185
1 star
461

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported slow service, long wait times, and incorrect orders, indicating a significant issue with staff efficiency and training.

Cleanliness

Multiple reviews highlighted unsanitary conditions, including dirty bathrooms and trash-filled dining areas, contributing to a negative dining experience.

Staff Attitude

Feedback indicated a lack of professionalism and poor customer service from staff, with many customers feeling disrespected or ignored.

Food Quality

While some customers enjoyed the food, many reported cold or incorrect orders, suggesting inconsistency in food preparation and quality.
  • MM
    Mark
    2 days ago
    1.0
    Much higher than a normal mcds because they set off the interstate. I we'll never stop at this price gouger again
  • EL
    Erin Lucy
    3 days ago
    5.0
    Our meal was just as ordered and delivered on the McDonald's food we love. The people were pleasant and timely.
  • MM
    Mia
    Feb 26, 2026
    1.0
    Ima start off by saying..DO NOT WAISTE YOUR TIME! food was cold, terrible service its like front counter people are not priority compared to drive thru, the store was absolutely disgusting, its bad that the only fresh part of your 25$ purchase is the soda, they need to rethink the staff they have on board and the manager needs to do better all I seen where children running the evening shift. Absolute disgrace of a fastfood establishment.
  • CA
    Charles Alcerreca
    Feb 26, 2026
    1.0
    Truck driver here, came to this location on an evening shift. Ray Kroc is probably rolling over in his grave right now. Cold food long wait and teenagers just focused on conversations instead of the front counter I’ve noticed all across America if it’s teenagers or just people in general that don’t want to work the front counter just leave and save your money the experience is going to be horrible. Do better McDonald’s
  • NK
    Nana Kim
    Feb 21, 2026
    1.0
    This place was absolutely disgusting! Employees laying all over the place it was filthy. Ice machine empty and the employees were like oh well. Never have I been to such a horrible establishment.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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