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McDonald's

3.2
(1008 reviews)

Business Details

304 Keyser Avenue, Natchitoches, LA
71457, United States
(318) 352-7474
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
304 Keyser Avenue, Natchitoches, LA
71457, United States

Hours

Reviews

3.2
1,008 reviews
5 stars
298
4 stars
184
3 stars
199
2 stars
100
1 star
227

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported extremely slow service, often waiting over 20 minutes for their orders.

Order Accuracy

Many reviews indicated that orders were often incorrect, with customers receiving the wrong items or missing components.

Staff Attitude

Several customers noted that staff appeared disinterested or rude, contributing to a negative experience.

Food Quality

While some customers enjoyed the food, there were numerous complaints about cold or poorly prepared items.
  • KL
    Kinsey Leann
    Jan 22, 2026
    1.0
    Was super nice to all employees. They have me pull up to the second window and wait while everyone behind me and in the parking lot gets their food. I ordered 2 burgers and a pie. It can not take that long. At one point an employee opens my window sees me look over and says HA this isnt yours, it’s coming.
  • BS
    Bradley Slay
    Jan 16, 2026
    1.0
    Another "broken" ice cream machine.
  • NS
    nick stelly
    Jan 10, 2026
    1.0
    This place sucks there’s not a person in here that’s useful absolutely trash food and service I wouldn’t bother wasting my money here. they can’t get a single order right and waste time at the intercoms so you don’t get your order since it’s less work for them. I ordered food online for breakfast got there at 10:28 sat at the intercoms for 5 minutes and then breakfast had past by a whole 2 minutes so they didn’t have to give me my order. now I’m down 20$ and no food. Don’t bother talking to management they’re all incompetent go literally anywhere else.
  • CH
    Crystal Henderson
    Jan 7, 2026
    2.0
    If you want Mcdonalds in Natchitoches I highly recommend the one by the bypass. This McDonalds has employees that OFTEN do not pay attention. You can end up spending over 20 mins waiting in drive thru (parking spot) for something as simple as one coffee, or end up spending 28 mins on an order and then they get the order wrong. I stopped going to this one last summer and went today because it was close and once again I waited almost half an hr and they messed up my order. I will never go to this one again. They need to get their quality control in order
  • WH
    Woah_ hyrianah
    Dec 29, 2025
    1.0
    This is getting out of hand, it doesn’t matter if you go inside, wait in line or do delivery. Every single time I order I have to wait well over 15 minutes for my order, it’s so frustrating! Every time I’m told to pull into a spot, I always end up waiting a good 30 minutes and then when I go inside to tell them it’s always “Oh we don’t have your order” and I have to show my receipt. Tonight I ordered on DoorDash and it took over an hour and 2 dashers before they felt the need to notify me that “They didn’t have my order” I don’t know what they need to do to fix this but it’s been happening too frequently and it’s such an inconvenience to everyone who orders🙄

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 304 Keyser Avenue, Natchitoches?

This McDonald's location is open 24 hours a day, 7 days a week.

Is the drive-thru service available all day at this McDonald's?

Yes, the drive-thru is open 24/7 every day of the week.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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