Certified by Dairy Queen Grill & Chill • Mar 01, 2026
Reviews
3.9
288 reviews
5 stars
137
4 stars
70
3 stars
36
2 stars
16
1 star
29
What are people saying?
AI-generated from recent customer reviews
Service Issues
Multiple customers reported poor service, including rude staff, long wait times, and incorrect orders.
Cleanliness
Several reviews mentioned dirty premises and unsanitary conditions, particularly in the dining area and food preparation.
Food Quality
Inconsistent food quality was noted, with complaints about cold or improperly cooked items, while some customers praised specific menu items like ice cream.
Positive Experiences
Despite the negative feedback, some customers had positive experiences, highlighting friendly staff and enjoyable food.
AA
Andrew “Andy”
4 days ago
1.0
I love Dairy Queen. I just moved to Natchitoches. This visit was terrible. The door was locked, though the schedule of hours and people inside indicated they were open. A customer let me in. The cashier seemed inpatient and somewhat curt. I mentioned the door was locked and she stated: I know; we're short-staffed. No sign to indicate only the drive through was open. I felt very awkward standing at the door trying to get someone's attention. It took 10 minutes before I could order. Staff behind the counter would occasionally glance at me. The premises were dirty, too. Water soaked receipts on the drink counter. Trash on the floor. The walls by the drink counter were in need of cleaning. The hot dog wasn't even warm. Heck, at least try to warm it a couple of degrees.
DJ
Doug Joubert
Oct 3, 2025
5.0
One of the best dairy Queens I've ever been to. The food was excellent, the burgers hot, the blizzard overflowing. The music was a little loud, but otherwise absolutely superb.
Where is Dairy Queen Grill & Chill located in Natchitoches?
It is located at 212 South Dr, Natchitoches, LA 71457-5042, USA.
What are the operating hours of Dairy Queen Grill & Chill on weekends?
Dairy Queen Grill & Chill is open from 10:00 AM to 10:00 PM every day, including Saturdays and Sundays.
Does this Dairy Queen location have drive-thru and seating options?
Yes, this location provides drive-thru service as well as indoor and outdoor seating, including high chairs and booster seats for families.
Is Dairy Queen Grill & Chill in Natchitoches family-friendly and accessible?
Yes, it is family-friendly, welcomes children, offers booster seats, high chairs, wheelchair accessibility, restrooms, and free WiFi.
How can I place an order ahead at Dairy Queen Grill & Chill?
You can place a pickup order online through their official ordering page at https://www.dairyqueen.com/en-us/order/pickup/n/42087/.
Are there any exclusive deals available for Dairy Queen customers?
Yes, customers can download the Dairy Queen app for exclusive deals and mobile rewards.
What nearby restaurants can I visit along with Dairy Queen Grill & Chill?
You can visit Popeyes® Louisiana Kitchen, another popular fast-food restaurant nearby, for a variety of chicken dishes.
Are there beauty salons near Dairy Queen Grill & Chill for a relaxing visit after enjoying your meal?
Yes, Glo Beauty Co., Laura Vance Hair, Snatched By Gab, Alter Ego Hair Studio, and A Cut Above are nearby beauty salons where you can get hair and spa services.
What other services are located close to Dairy Queen Grill & Chill that I can visit?
Nearby services include Veach Insurance at TWFG for insurance needs, Jason O. Methvin Attorney At Law for legal services, and Bolton Realty for real estate assistance.
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Certified March 01, 2026Yext Knowledge Graph
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