Mixed reviews on food quality, with some customers praising the ice cream and burgers, while others reported cold or poorly cooked items.
Customer Service
Customer service experiences vary widely; some found staff friendly and helpful, while others reported rudeness and poor management.
Cleanliness
The establishment is noted for being clean, but some customers reported dirty conditions and unsanitary practices.
Service Speed
Service speed is inconsistent, with some customers experiencing quick service while others faced long waits and order errors.
Accessibility
The location is praised for its accessibility, including ample parking for larger vehicles and wheelchair access.
DJ
Doug Joubert
Oct 3, 2025
5.0
One of the best dairy Queens I've ever been to. The food was excellent, the burgers hot, the blizzard overflowing. The music was a little loud, but otherwise absolutely superb.
MM
Michael McKinney
Sep 30, 2025
5.0
Best place to eat at
BD
ben dupree
Sep 13, 2025
5.0
Very friendly
EK
EMT Karen
Jul 26, 2025
5.0
We stop here often as we drive north and south on I-49. They never used to be here, but the exit has really grown over the last few years.
It's easy off/ easy on when traveling on 49.
The parking lot is big enough for bigger vehicles, including busses and mobile homes. Semi tractor/trailer trucks have room, too.
The parking lot is always clean when we stopped.
There is a place for your dogs if they, too, need to get out and stretch their legs.
The inside is always clean. Good size dining room with plenty of seating and is wheelchair accessible. Self serve fountain drinks are available as well as frozen treats/ cakes in the freezer.
It wasn't very busy this last time and the employee there did a great job - sorry I didn't get your name...
We only get ice cream when we do here and it's always good.
Our order was completed fairly quickly and the guy brought it to our table.
The shakes and sundaes were demigod and hit the spot.
Google doesn't have a place for me to add photos on this page - I usually can, but the "add photos" tab is not there.
Oh, and there is outdoor seating - weather permitting. Sometimes it just be too hot here to eat outside!!
AC
Annemarie Creekmore
Jul 24, 2025
3.0
Went through drive thru ordered a Large Strawberry sundae and they made a small. I politely mentioned this and the window worker hollered at the other worker that it was wrong. When they gave me my sundae back it was half melted the Strawberries tasted funny. Very disappointed 😞
Where is Dairy Queen Grill & Chill located in Natchitoches?
It is located at 212 South Dr, Natchitoches, LA 71457-5042, USA.
What are the operating hours of Dairy Queen Grill & Chill on weekends?
Dairy Queen Grill & Chill is open from 10:00 AM to 10:00 PM every day, including Saturdays and Sundays.
Does this Dairy Queen location have drive-thru and seating options?
Yes, this location provides drive-thru service as well as indoor and outdoor seating, including high chairs and booster seats for families.
Is Dairy Queen Grill & Chill in Natchitoches family-friendly and accessible?
Yes, it is family-friendly, welcomes children, offers booster seats, high chairs, wheelchair accessibility, restrooms, and free WiFi.
How can I place an order ahead at Dairy Queen Grill & Chill?
You can place a pickup order online through their official ordering page at https://www.dairyqueen.com/en-us/order/pickup/n/42087/.
Are there any exclusive deals available for Dairy Queen customers?
Yes, customers can download the Dairy Queen app for exclusive deals and mobile rewards.
What nearby restaurants can I visit along with Dairy Queen Grill & Chill?
You can visit Popeyes® Louisiana Kitchen, another popular fast-food restaurant nearby, for a variety of chicken dishes.
Are there beauty salons near Dairy Queen Grill & Chill for a relaxing visit after enjoying your meal?
Yes, Glo Beauty Co., Laura Vance Hair, Snatched By Gab, Alter Ego Hair Studio, and A Cut Above are nearby beauty salons where you can get hair and spa services.
What other services are located close to Dairy Queen Grill & Chill that I can visit?
Nearby services include Veach Insurance at TWFG for insurance needs, Jason O. Methvin Attorney At Law for legal services, and Bolton Realty for real estate assistance.