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McDonald's

3.6
(1088 reviews)

Business Details

(337) 855-7300
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
293 Sam Houston Jones Pky, Moss Bluff, LA
70611, United States

Hours

Reviews

3.6
1,088 reviews
5 stars
439
4 stars
201
3 stars
202
2 stars
83
1 star
163

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including long wait times, incorrect orders, and rude staff.

Food Quality

Several reviews mentioned issues with food quality, including undercooked items and incorrect orders.

Management Concerns

Feedback indicated dissatisfaction with management, citing poor oversight and lack of staff training.

Mixed Experiences

While some customers had positive experiences, many others reported frequent problems, leading to inconsistent service.
  • PW
    Pam Ward
    Feb 8, 2026
    1.0
    Waited 10 minutes in curb side. We're not busy and chicken was undercooked.
  • RF
    Ryan Fontenot
    Jan 27, 2026
    1.0
    Large cups look the size of a medium. They so slow they have to put you in parking spots and make you wait for food. Sad that McDonalds has gotten so horrible.
  • TR
    Trenton Rose
    Jan 23, 2026
    5.0
    It was soo good
  • CL
    cissy lee
    Dec 13, 2025
    1.0
    Horrible customer service!! Stopped for lunch and immediately regretted it. Had to basically beg for my drink while my food sat on the table
  • A1
    alzeqri 10
    Dec 7, 2025
    1.0
    12/6/2025 – 8:30 AM I placed an order through the drive-through and asked for an egg and cheese bagel with no sausage. I confirmed this again at the first window, and the employee said he edited the order. However, I still received a bagel with sausage. I went inside and explained the issue to (what I believe was) the manager. She asked the employees to remake it with no sausage. But when I got to my workplace and opened it, it still had sausage. This has now happened twice in the same visit, which is very disappointing.

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's in Moss Bluff, LA?

McDonald's Moss Bluff location is open daily from 4:30 AM to 11:00 PM, except on Fridays and Saturdays when it closes at midnight.

Does McDonald's in Moss Bluff offer drive-thru service?

Yes, McDonald's at 293 Sam Houston Jones Pkwy offers drive-thru service with the same operating hours as the restaurant.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Legal business name
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  • Phone number
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