Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.6
1,079 reviews
5 stars
435
4 stars
200
3 stars
201
2 stars
83
1 star
160
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor service, including long wait times, incorrect orders, and unresponsive staff.
Food Quality
Many reviews mentioned issues with food temperature and freshness, with several customers receiving cold or improperly prepared items.
Management Issues
Several customers expressed dissatisfaction with management, citing poor oversight and lack of staff training as contributing factors to the service problems.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their friendliness and efficiency, as well as enjoying the food when it was prepared correctly.
Cleanliness Concerns
Multiple reviews highlighted cleanliness issues within the restaurant, including dirty floors and unsanitary conditions.
- MLMorgan LaFleur5 days ago1.0Ordered for two nights in a row for delivery and have had multiple people cancel because they don’t make the order for some reason
- EVE M VictorianNov 8, 20255.0It’s always great
- KKKeithOct 18, 20251.0Manager not paying attention in drive threw. Skipping cars. Mo greetings, thank you or nothing from the people at the counter. Poor management.
- GCGraham CouvillionOct 13, 20251.0Stood in line for several minutes while employees just walked past me and ignored me. I was picking up a mobile order, and the drive through line was long. I was doing them a favor by going inside to pick up. They made eye contact with me several times, and just pretended I was a ghost. Incredibly frustrating. At least acknowledge that someone is standing there. Extremely rude to just pretend one of your customers standing at the counter is invisible.
- DTDylan ThomasOct 12, 20251.0Every time I go something’s always wrong and need it remade and slow when there’s only 3 people waiting for food the employees are nice but could do better with the food
Frequently Asked Questions About McDonald's
What are the regular operating hours of McDonald's in Moss Bluff, LA?
McDonald's Moss Bluff location is open daily from 4:30 AM to 11:00 PM, except on Fridays and Saturdays when it closes at midnight.
Does McDonald's in Moss Bluff offer drive-thru service?
Yes, McDonald's at 293 Sam Houston Jones Pkwy offers drive-thru service with the same operating hours as the restaurant.
Can I order McDonald's delivery in Moss Bluff?
Yes, delivery is available daily from 4:30 AM to 11:00 PM, except Fridays and Saturdays when delivery is available until midnight. You can order online via their delivery URL.
What payment options are accepted at McDonald's Moss Bluff?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Is curbside pickup available at McDonald's Moss Bluff?
Yes, McDonald's offers curbside pickup service for your convenience.
How can I place a mobile order from McDonald's Moss Bluff?
You can use the McDonald's App available on iOS and Android or order online via their smart link to place mobile orders easily.
What types of food does McDonald's Moss Bluff serve?
They serve a variety of menu options including breakfast, burgers, sandwiches, coffee, frozen yogurt, ice cream, and more, made with quality ingredients.
Are there nearby fast food restaurants to McDonald's Moss Bluff?
Yes, nearby fast food options include Burger King and Louisiana Famous Fried Chicken, which provide additional dining choices in the area.
What local shopping spots can I visit near McDonald's Moss Bluff?
You can visit Moss Bluff Farmers Market, Lit Bit of This and That Market, Hidden Treasures in the Bluff, and Grammy's Antiques & More for shopping and unique finds.
Are there any healthcare facilities close to McDonald's Moss Bluff?
Nearby healthcare facilities include Chadna Medical Clinic, Fast Pace Orthopedics, Fast Pace Health Urgent Care, Memorial Diagnostic Center, and Weight Wise for various medical services.