McDonald's

3.8
696 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
6387 US Highway 90 East, Morgan City, LA
70380, United States

Hours

Reviews

3.8
696 reviews
5 stars
307
4 stars
137
3 stars
137
2 stars
41
1 star
74

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude and unprofessional service, with many mentioning long wait times and incorrect orders.

Food Freshness

Several reviews indicated that food was often not fresh, with complaints about burnt fries and undercooked meat.

Order Accuracy

A significant number of customers experienced issues with missing items or incorrect orders, leading to dissatisfaction.

Management Response

Customers expressed frustration with management's lack of support and responsiveness to complaints.

Overall Experience

While some customers enjoyed their meals and found the service satisfactory, many others had negative experiences that overshadowed the positives.
  • AH
    Adele Holifield
    2 days ago
    2.0
    Long wait time and food was cold.
  • AL
    Ariel Lopez
    Sep 27, 2025
    1.0
    People are rude and slow, I’m always in line for half an hour or longer, the food is never fresh when I get it & they ALWAYS forget something. I genuinely do not understand the service here.
  • DN
    Delta Newhouse
    Sep 27, 2025
    1.0
    Fries were burned, one fry was practically empty and did not have any in bottom of bag, shorted one entire burger. My husband and I are disabled and from out of town. The person, who would not give me her name, said she could not refund our money for the one burger we did not receive and would only give us a credit. We just finished a 12 hr drive and had to door dash more food to the hotel for the person that did not get their burger. I ask to speak to another manager and the person on the phone refused.
  • CW
    Celina Wade
    Sep 25, 2025
    1.0
    Ordered on kiosk. Got food 10 mins later but had to wait 30 mins for my smoothie. Very unprofessional. Dissatisfied 😡
  • AB
    Alexis Brumley
    Sep 17, 2025
    1.0
    They are ridiculous slow and rude!! I will stop going here. They need to learn how to prioritize their orders!!! Do not recommend coming to this McDonald’s

Frequently Asked Questions About McDonald's

What are the regular dine-in hours for McDonald's in Morgan City, LA?

McDonald's in Morgan City, LA, is open for dine-in from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday.

What are the drive-through hours at this McDonald's location?

The drive-through is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday.