McDonald's

3.8
704 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
6387 US Highway 90 East, Morgan City, LA
70380, United States

Hours

Reviews

3.8
704 reviews
5 stars
311
4 stars
137
3 stars
137
2 stars
42
1 star
77

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including long wait times, incorrect orders, and rude staff.

Food Quality

Many reviews mentioned cold or improperly cooked food, with specific complaints about burnt fries and raw burgers.

Cleanliness

While some customers noted cleanliness, others reported unsanitary conditions, including finding insects in food.

Management Concerns

Several reviews highlighted issues with management, including unprofessional behavior and lack of responsiveness to customer complaints.

Positive Experiences

Despite the negative feedback, some customers praised the food quality and friendly service, indicating that experiences can vary.
  • KG
    Kevin G
    Dec 17, 2025
    2.0
    Poor service. Staff arguing and shouting with each other in the back. Fries came out stone cold.
  • TW
    Thomas Waldron
    Dec 6, 2025
    1.0
    We came in for dinner, there were teenagers and non employees walking in and out of the kitchen. The manager was sitting at a table doing paperwork cussing like a sailer it was terrible. Our sandwiches came out wrong, it took a longtime to get the corrected, will not be back. Definitely not a family environment at all with the language.
  • BK
    Bryant Kimmey
    Dec 5, 2025
    1.0
    Horrible service. Sat for 30 mins waiting on an order to be made for a door dash delivery while employees were in the back eating french fries straight from the warmer. Ice cream made first and put in bags to sit for 10+ minutes to melt while waiting on other items. Just an overall horrible experience. If you are dashing don't take orders from this location!
  • CC
    Cole
    Dec 3, 2025
    1.0
    Soooooooo slooooow. And why wouldn’t they be? The longer we wait, the less they have to work. So it’s a complete failure on the management end. Bump up pay, give employees incentives for good work
  • FW
    Felecia White
    Nov 29, 2025
    5.0
    Great location, food, and customer service. Even the restroom was clean. You don't see that too often nowadays. There was a young lady walking around the restaurant, trying to make sure everyone was okay. I would have definitely given her a tip if I had the cash on me. The cashier got our orders correct, which hardly happens in Shreveport. My husband normally has to take his food back because of cheese and pickles being put on his food. Big parking lot with handicap parking available. If I'm not mistaken, the entrance doors weren't handicap accessible. They had a kids playground, also, which was a plus since many restaurants don't have that available now. Oh, the playground was inside the restaurant but sectioned off from the eating area.

Frequently Asked Questions About McDonald's

What are the regular dine-in hours for McDonald's in Morgan City, LA?

McDonald's in Morgan City, LA, is open for dine-in from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday.

What are the drive-through hours at this McDonald's location?

The drive-through is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday.