Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customers frequently reported poor service, including incorrect orders, rude staff, and long wait times.
Food Consistency
There were numerous complaints about food being served cold, incorrect orders, and inconsistency in food quality.
Positive Staff Interactions
Some customers praised friendly and accommodating staff, highlighting positive experiences with certain employees.
Cleanliness
A few reviews noted that the location was clean and well-maintained, contributing to a better dining experience.
Mobile Order Issues
Several customers experienced problems with mobile orders, including incorrect items and long wait times.
SS
sieuna smith
Nov 15, 2025
2.0
Food was cold and gave me the wrong sauce
DW
Doris W
Aug 13, 2025
1.0
Sorry and very unprofessional. Got order wrong & took phone off the hook to not answer after i was talking. Zero on service
PA
Paul Alex
Jul 18, 2025
5.0
The leadership and management is very respectful kind and empathetic and awesome to staff and customers from All backgrounds( color, race, age, gender ) - thank you thank you thank you for doing a great job!!! :)
HB
H. B.
Jun 30, 2025
5.0
Great burger
MW
Meena W.
Jun 15, 2025
3.0
The service was less than satisfactory. My sister and I went through the drive-through, ordered our food, paid at the first window, but when went to the second to get our food, the workers were too busy laughing and talking with one another rather than paying attention to what was being put in our bags. One worker was even texting on her phone, so when I checked what was in our separate bags, the rest of the food was fine and so was our drinks, but there was only one straw and no honey mustard because the workers weren't paying attention like I said. With that all said and done, while the food was fine, the service at this location could definitely be better, which is why I'm giving it 3 stars.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Monroe, LA?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Monroe, LA into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (318) 343-6108.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 293 - 1004 Sterlington Rd Wendy’s serve breakfast?
Yes, this Wendy’s location in Monroe, LA serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-through hours at Wendy's located at 1004 Sterlington Rd, Monroe, LA?
The drive-through at this Wendy's location is open every day from 6:30 AM to 1:00 AM.
Is the Wendy's at 1004 Sterlington Rd currently open?
Yes, this Wendy's location is open and committed to serving quality food every day.
Does this Wendy's location offer breakfast?
Yes, this Wendy's serves breakfast including combos, sandwiches, coffee, and sides. You can order via their app or website.
What payment options are accepted at Wendy's 1004 Sterlington Rd?
They accept American Express, Cash, Discover, MasterCard, and Visa for payment.
Can I order Wendy's food for delivery or takeout at this location?
Yes, this location offers dine-in, drive-thru, delivery, and takeout services.
How can I contact the Wendy's at 1004 Sterlington Rd for questions or feedback?
You can call (318) 343-6108 directly, contact the Customer Care team via their website live chat, or call 888-624-8140 for assistance.
Where can I find the menu and pricing for this Wendy's location?
Menu prices can be viewed on the Wendy's website or mobile app by selecting this location.
Are there any nearby coffee shops close to Wendy's on Sterlington Rd where I can get a drink?
Yes, Visbar, a tea room and coffee shop, is nearby where you can enjoy tea, coffee, or smoothies before or after your visit.
What other fast food restaurants are near the Wendy's on Sterlington Rd?
Nearby fast food options include Taco Bell and another Wendy's location, offering variety if you want to explore different menus.
Are there any useful services close to Wendy's such as gas stations or automotive repair?
Yes, Chevron gas station and automotive repair, as well as University U Pak It offering gas and convenience, are nearby to assist with your vehicle needs during your visit.