Wendy's

3.8
691 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1004 Sterlington Rd, Monroe, LA
71203, United States

Hours

Reviews

3.8
691 reviews
5 stars
301
4 stars
153
3 stars
110
2 stars
51
1 star
76

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including incorrect orders, rude staff, and long wait times.

Food Consistency

There were numerous complaints about food being served cold, incorrect orders, and inconsistency in food quality.

Positive Staff Interactions

Some customers praised friendly and accommodating staff, highlighting positive experiences with certain employees.

Cleanliness

A few reviews noted that the location was clean and well-maintained, contributing to a better dining experience.

Mobile Order Issues

Several customers experienced problems with mobile orders, including incorrect items and long wait times.
  • SS
    sieuna smith
    Nov 15, 2025
    2.0
    Food was cold and gave me the wrong sauce
  • DW
    Doris W
    Aug 13, 2025
    1.0
    Sorry and very unprofessional. Got order wrong & took phone off the hook to not answer after i was talking. Zero on service
  • PA
    Paul Alex
    Jul 18, 2025
    5.0
    The leadership and management is very respectful kind and empathetic and awesome to staff and customers from All backgrounds( color, race, age, gender ) - thank you thank you thank you for doing a great job!!! :)
  • HB
    H. B.
    Jun 30, 2025
    5.0
    Great burger
  • MW
    Meena W.
    Jun 15, 2025
    3.0
    The service was less than satisfactory. My sister and I went through the drive-through, ordered our food, paid at the first window, but when went to the second to get our food, the workers were too busy laughing and talking with one another rather than paying attention to what was being put in our bags. One worker was even texting on her phone, so when I checked what was in our separate bags, the rest of the food was fine and so was our drinks, but there was only one straw and no honey mustard because the workers weren't paying attention like I said. With that all said and done, while the food was fine, the service at this location could definitely be better, which is why I'm giving it 3 stars.

Frequently Asked Questions About Wendy's

Is 293 - 1004 Sterlington Rd Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.