Wendy's

3.8
694 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1004 Sterlington Rd, Monroe, LA
71203, United States

Hours

Reviews

3.8
694 reviews
5 stars
303
4 stars
154
3 stars
110
2 stars
51
1 star
76

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences vary widely, with some praising friendly staff while others report rudeness and unprofessional behavior.

Order Accuracy

Many customers experienced issues with incorrect orders, missing items, and inconsistencies in food preparation.

Food Temperature

There are frequent complaints about food being served cold or not fresh, impacting overall satisfaction.

Speed of Service

Customers noted slow service times, particularly in the drive-thru, leading to frustration.

Cleanliness

Some reviews highlight cleanliness and a well-maintained environment, while others report unsatisfactory conditions.
  • KW
    Kathryn Weitzel-Madden
    Dec 19, 2025
    5.0
    I ate one of the most affordable gluten-free breakfast there I had the egg and sausage biscuit without the biscuit. And then had the seasoned potatoes and a coffee. I rounded up my bill to give to the Dave Thomas fund and it came to $6.00. the lobby was cleaned the bathrooms were clean I felt very happy to be there and very welcome.
  • JF
    Justin Fuller
    Nov 19, 2025
    5.0
    I'm just a Doordasher and I received a free meal, understanding it probably a one-time thing but generosity goes a long way. Customer service seems promising.
  • SS
    sieuna smith
    Nov 15, 2025
    2.0
    Food was cold and gave me the wrong sauce
  • DW
    Doris W
    Aug 13, 2025
    1.0
    Sorry and very unprofessional. Got order wrong & took phone off the hook to not answer after i was talking. Zero on service
  • PA
    Paul Alex
    Jul 18, 2025
    5.0
    The leadership and management is very respectful kind and empathetic and awesome to staff and customers from All backgrounds( color, race, age, gender ) - thank you thank you thank you for doing a great job!!! :)

Frequently Asked Questions About Wendy's

Is 293 - 1004 Sterlington Rd Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the drive-through hours at Wendy's located at 1004 Sterlington Rd, Monroe, LA?

The drive-through at this Wendy's location is open every day from 6:30 AM to 1:00 AM.