Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customer experiences with service are mixed, with some praising friendly staff while others report rudeness and slow service.
Food Quality
Food quality is inconsistent; while many customers enjoy fresh and hot meals, others report cold or incorrect orders.
Cleanliness
The restaurant is generally noted for being clean, although some customers have mentioned issues with the atmosphere and service during certain shifts.
Wait Times
Customers frequently express frustration with long wait times, particularly in the drive-thru, even when few cars are present.
Customer Experience
Overall, customer experiences vary widely, with some enjoying their visits and others feeling discriminated against or dissatisfied.
PW
Phyllis Wilson
Nov 11, 2025
5.0
Excellent customer service
TT
TheTipster TearDropVisions
Nov 9, 2025
5.0
Supervisor is CUSTOMER FRIENDLY$ATTENTIVE
#REDLADY
RD
Robert Dobbins
Sep 20, 2025
1.0
I ordered a breakfast baconator this morning and it was missing so much bacon. I said hello to the Latino lady in the drive thru and she gave me a very mean look and slammed the drive thru window. It made me feel so bad because in front of me was a white lady and I heard her say good morning and asked if she needed any jelly or anything. All I got was a mean look and a drive thru door slam. Is it because I'm black? I will never come here again.
WG
William Goines
Sep 7, 2025
1.0
I ordered the $8.00 dollar meal but the first burger was good but the second burger wasn't good it taste like somebody put something in it .it made me real sick it made had diarrhea real bad
BD
belinda dlulule
Aug 29, 2025
5.0
I don't know anything about the inside service but I have ordered several times from the window in the burgers are delicious and fresh. I've had no problems with the people at the windows. Be kind to them and they will be kind to you.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Monroe, LA?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Monroe, LA into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (318) 342-9150.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 296 - Desiard Wendy’s serve breakfast?
Yes, this Wendy’s location in Monroe, LA serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for the drive-thru at Wendy's on Desiard Street?
The drive-thru is open daily from 6:30 AM to 1:00 AM.
Does this Wendy's location serve breakfast, lunch, and dinner?
Yes, Wendy's at 7818 Desiard Street serves breakfast, lunch, and dinner.
Can I order Wendy's food online or through a mobile app?
Yes, you can order through Wendy's mobile app or their website at order.wendys.com.
What payment options are accepted at Wendy's on Desiard Street?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
Is there a drive-thru available at this Wendy's location?
Yes, there is a drive-thru available 7 days a week from 6:30 AM to 1:00 AM.
Where can I find nutrition and allergen information for Wendy's menu items?
Nutrition and allergen info are available online on Wendy's menu website, in the mobile app, and in-restaurant upon request.
Is there a Wendy's app for easy ordering and rewards?
Yes, the Wendy's app is available for download in the Apple App Store for convenient ordering and rewards.
What nearby places can I visit before or after dining at Wendy's?
Nearby places include Shell Rapid Lube for automotive service, Hairwego Salon and Bayou Barber Salon for beauty needs, and Danken Trail BBQ for alternative dining options.
Is there a fitness center near Wendy's on Desiard Street?
Yes, Anytime Fitness - Desiard is a nearby gym offering sports and fitness instruction.
Are there convenient retail or pharmacy options close to Wendy's?
Yes, Walgreens is nearby providing pharmacy and convenience store services, and Rite Aid is also close by for drugstore needs.