Wendy's

3.8
596 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
7818 Desiard Street, Monroe, LA
71203, United States

Hours

Reviews

3.8
596 reviews
5 stars
263
4 stars
138
3 stars
94
2 stars
39
1 star
62

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service are mixed, with some praising friendly staff while others report rudeness and slow service.

Food Quality

Food quality is inconsistent; while many customers enjoy fresh and hot meals, others report cold or incorrect orders.

Cleanliness

The restaurant is generally noted for being clean, although some customers have mentioned issues with the atmosphere and service during certain shifts.

Wait Times

Customers frequently express frustration with long wait times, particularly in the drive-thru, even when few cars are present.

Customer Experience

Overall, customer experiences vary widely, with some enjoying their visits and others feeling discriminated against or dissatisfied.
  • PW
    Phyllis Wilson
    Nov 11, 2025
    5.0
    Excellent customer service
  • TT
    TheTipster TearDropVisions
    Nov 9, 2025
    5.0
    Supervisor is CUSTOMER FRIENDLY$ATTENTIVE #REDLADY
  • RD
    Robert Dobbins
    Sep 20, 2025
    1.0
    I ordered a breakfast baconator this morning and it was missing so much bacon. I said hello to the Latino lady in the drive thru and she gave me a very mean look and slammed the drive thru window. It made me feel so bad because in front of me was a white lady and I heard her say good morning and asked if she needed any jelly or anything. All I got was a mean look and a drive thru door slam. Is it because I'm black? I will never come here again.
  • WG
    William Goines
    Sep 7, 2025
    1.0
    I ordered the $8.00 dollar meal but the first burger was good but the second burger wasn't good it taste like somebody put something in it .it made me real sick it made had diarrhea real bad
  • BD
    belinda dlulule
    Aug 29, 2025
    5.0
    I don't know anything about the inside service but I have ordered several times from the window in the burgers are delicious and fresh. I've had no problems with the people at the windows. Be kind to them and they will be kind to you.

Frequently Asked Questions About Wendy's

Is 296 - Desiard Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.