McDonald's

3.6
1490 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1616 Martin Luther King Jr Dr, Monroe, LA
71202, United States

Hours

Reviews

3.6
1,490 reviews
5 stars
596
4 stars
280
3 stars
249
2 stars
126
1 star
239

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported rude staff, incorrect orders, and long wait times, leading to a negative overall experience.

Food Quality

While some customers enjoyed fresh and tasty food, many others received cold or old items, with several complaints about incorrect orders.

Cleanliness

Multiple reviews highlighted unsanitary conditions, including dirty floors and bathrooms, contributing to a poor dining atmosphere.

Inconsistent Experience

The quality of service and food varied significantly, with some customers having positive experiences while others faced numerous issues.
  • MH
    Matt Huffty
    3 days ago
    5.0
    Very good McDonald's They got my order correct aswell as very timely Thank you ladies
  • QW
    Q “Professor305” Williams
    Dec 30, 2025
    1.0
    Went through drive-thru and waited for someone to answer the intercom. They answered and never said anything else. Then had to drive to windows. And still took almost 30 minutes just to get my meal. Visiting time was 5.45am.
  • HH
    Harrison Hoyt
    Dec 26, 2025
    1.0
    As someone who’s worked in fast food, I have a soft spot for judgement for anyone in this line of work. But at one point you have to say something. I’ve given this McDonald’s chance after chance, and it just seems pointless to keep going back. If it’s not your drink being completely flat/out of syrup, missing food, wrong food, out of food you preordered, or fries with literally no salt, it’s lines that will have you waiting 30 mins, have nobody answering their phone, and completely careless workers handling everything. I hope they get they help they need.
  • AD
    Adrian Dives
    Dec 20, 2025
    2.0
    Only go to the drive thru, there's always a line it takes 15+mins to get something from that location, and they messed up the mobile orders they give you what they want sometimes
  • KM
    Kelley Moffett
    Dec 14, 2025
    1.0
    Order almost always incorrect, staff is rude, Frappe machine always broken. Will not even usually use mobile app because item may not be available. NOT BASED ON ONE TRIP

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's in Monroe, LA?

McDonald's in Monroe, LA is open 24 hours a day, 7 days a week.

Does this McDonald's location offer drive-thru service and what are its hours?

Yes, McDonald's in Monroe offers drive-thru service 24/7 every day of the week.