Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported receiving cold, stale, or poorly prepared food, with several instances of incorrect orders.
Customer Service
While some reviews praised friendly staff, numerous complaints highlighted rude service and unprofessional behavior from management.
Cleanliness
The restaurant was noted for being clean, but there were issues with broken equipment and unsanitary conditions in some areas.
Order Accuracy
Several customers experienced issues with order accuracy, including missing items and incorrect charges.
Service Speed
Service speed was inconsistent, with some customers noting quick service while others reported long wait times.
HK
Heath Kimball
Dec 10, 2025
1.0
Do not go to this McDonalds. They don’t care about what they are giving their customers. My $13 meal was a waste of money. It looks like it was thrown into the box and shaken. The chicken was so fried, I couldn’t bit through it. The fries are soggy and cold. I don’t normally leave comments like this but for a massive company like this paying their employees a decent wage. The food and service should be better. Save your money and buy some groceries.
KW
Ken Worth
Nov 6, 2025
3.0
Its 10:30 in the morning, tell me why my cheeseburgers were cold, the cheese wouldn't melt and the corners of the bread was hard. Didn't think old cheeseburgers could even be possible this early in the morning.
TG
Telsa Gilbert
Sep 21, 2025
2.0
Great customer service but all my food was cold. My fries were cool and stale. Nuggets- cool. Chicken patty barely warm. Back drive thru had exceptional customer service though
GP
Gregory Powers
Aug 18, 2025
1.0
August 18, 9:45 a.m. Hey! The right soap dispenser in the Men’s Room is empty and the left sosp dispenser is broken….So, how are male employees…and customers washing their hands?
What are the regular operating hours of McDonald's in Monroe, LA?
McDonald's in Monroe, LA operates daily from 5:00 AM to midnight, with extended hours until 1:00 AM on Fridays and Saturdays.
When is the drive-thru service available at this McDonald's location?
The drive-thru is open from 5:00 AM to midnight Sunday through Thursday, and until 1:00 AM on Fridays and Saturdays.
Can I get food delivered from McDonald's in Monroe, LA?
Yes, McDonald's offers delivery every day from 6:00 AM to 11:59 PM, with extended hours until 1:00 AM on Fridays and Saturdays. You can order directly via their delivery website.
What pickup and delivery options does this McDonald's location offer?
This McDonald's provides curbside pickup as a service, making it convenient to collect your order without leaving your car.
Which payment methods are accepted at McDonald's Monroe, LA?
Payment options include American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
What services and amenities are available at this McDonald's?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and free WiFi.
How can I order McDonald's food using a mobile app?
You can order McDonald's using the official McDonald's App available for iOS and Android through their respective app stores.
What nearby restaurants can I visit before or after McDonald's at 1406 N 18th St?
Nearby dining options include Blend Daiquiris for a bar and restaurant experience, Chilled Foods restaurant, Smoothie King for smoothies and juices, and The Fat Pelican for southern and Mexican cuisine.
Are there convenient gas stations near McDonald's Monroe, LA for refueling or quick stops?
Yes, nearby gas stations include Shell and Exxon locations, offering convenience for customers combining dining with fueling their vehicles.
What local services and shops are near McDonald's in Monroe for additional errands or leisure?
Nearby businesses include Nail Tech for beauty services, INFIT Gym for fitness, Bitcoin Depot ATMs, The Toggery clothing store, and Painting with a Twist for arts and entertainment.