McDonald's

3.7
883 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1406 N 18th St, Monroe, LA
71201, United States

Hours

Reviews

3.7
883 reviews
5 stars
357
4 stars
177
3 stars
163
2 stars
71
1 star
115

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported receiving cold, stale, or poorly prepared food, with several instances of incorrect orders.

Customer Service

While some reviews praised friendly staff, numerous complaints highlighted rude service and unprofessional behavior from management.

Cleanliness

The restaurant was noted for being clean, but there were issues with broken equipment and unsanitary conditions in some areas.

Order Accuracy

Several customers experienced issues with order accuracy, including missing items and incorrect charges.

Service Speed

Service speed was inconsistent, with some customers noting quick service while others reported long wait times.
  • HK
    Heath Kimball
    Dec 10, 2025
    1.0
    Do not go to this McDonalds. They don’t care about what they are giving their customers. My $13 meal was a waste of money. It looks like it was thrown into the box and shaken. The chicken was so fried, I couldn’t bit through it. The fries are soggy and cold. I don’t normally leave comments like this but for a massive company like this paying their employees a decent wage. The food and service should be better. Save your money and buy some groceries.
  • KW
    Ken Worth
    Nov 6, 2025
    3.0
    Its 10:30 in the morning, tell me why my cheeseburgers were cold, the cheese wouldn't melt and the corners of the bread was hard. Didn't think old cheeseburgers could even be possible this early in the morning.
  • TG
    Telsa Gilbert
    Sep 21, 2025
    2.0
    Great customer service but all my food was cold. My fries were cool and stale. Nuggets- cool. Chicken patty barely warm. Back drive thru had exceptional customer service though
  • GP
    Gregory Powers
    Aug 18, 2025
    1.0
    August 18, 9:45 a.m. Hey! The right soap dispenser in the Men’s Room is empty and the left sosp dispenser is broken….So, how are male employees…and customers washing their hands?
  • JW
    Jeanette White
    Aug 1, 2025
    4.0
    My breakfast place 💕

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's in Monroe, LA?

McDonald's in Monroe, LA operates daily from 5:00 AM to midnight, with extended hours until 1:00 AM on Fridays and Saturdays.

When is the drive-thru service available at this McDonald's location?

The drive-thru is open from 5:00 AM to midnight Sunday through Thursday, and until 1:00 AM on Fridays and Saturdays.