Domino's Pizza

3.5
376 reviews

About

Pizza RestaurantRestaurant Delivery ServiceTake Out RestaurantFast Food Restaurant
Looking for great pizza in Monroe? At Domino’s, we’re passionate about bringing you the best pizza experience, whether you're carrying out or ordering pizza delivery. Whether you’re craving thin, foldable New York Style pizza or a thick, Handmade Pan pizza, Domino’s has you covered. Or try our delicious, cheesy Parmesan Stuffed Crust pizza today! We offer more than just mouthwatering pizza—dishes like our fan-favorite mac and cheese, salads, pasta, and chicken wings will satisfy all your needs. We’ll give you great value with our unbeatable deals, making it easy to enjoy more for less. Wherever you are, the Domino's pizza near you is here to satisfy your cravings with taste and quality. Order from 1405 Sterlington Rd .

Location

Domino's Pizza
1405 Sterlington Rd, Monroe, LA
71203, United States

Hours

Reviews

3.5
376 reviews
5 stars
182
4 stars
53
3 stars
26
2 stars
19
1 star
96

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including long wait times, unresponsive staff, and unresolved issues with orders.

Delivery Issues

Many customers experienced significant delays in delivery, with some orders taking over two hours and incorrect items being delivered.

Food Quality

While some customers praised the freshness and taste of the food, others reported receiving cold or improperly prepared items.

Staff Professionalism

Feedback was mixed regarding staff professionalism; some praised friendly service, while others reported unprofessional behavior and lack of accountability.

Operational Efficiency

Several reviews noted that the location appeared understaffed, leading to slow service and long wait times for both pickup and delivery.
  • MC
    Michael Chapman
    3 days ago
    5.0
    Delivery. It arrived quick & was hot and tasty.
  • SS
    Sheika
    Nov 15, 2025
    1.0
    Trash trash trash…..If my kids didn’t want they food I wouldn’t dare order from here anymore…When you order you always wait almost an hour to get your food….Then the food be cold can never talk to anyone at the store. If the tracker say my order is being checked at a certain time go ahead and send my pizza to me fresh & hot! People don’t have money to waste just to be wasting! If you know yall don’t have drivers then don’t fix the pizza right then & there! Make it make sense! DO BETTER
  • TS
    Teyana Smith
    Nov 3, 2025
    1.0
    BS HAD TO CALL 10 TIMES I WOULDVE SAID FOOD WAS A 5 BUT I WOULDNT KNOW BECAUSE THEY WOUKDNT PICK THE OHONE UP
  • DB
    Daniella Burton
    Oct 20, 2025
    1.0
    I waited 2 hours for my food to be delivered! Called the store 2 times. 1st time no explanation of where my order was. The 2nd call I talked with the gentleman right as my order was being delivered. It took 2 hours!!! For my food to be delivered! Of course the pizza was cold and my soda order wasn't correct. I ordered a 2 L of root beer and a 2 L of Coke. I got two 2 L of Dr pepper. The lady who delivered my order said she was a manager and told the young man, while I was on the phone with him, she was going to give me a full refund and she would take care of when she got back to the store. I even told her she can at least keep the tip. But apparently that wasn't good enough. My calls automatically are recorded on my phone, so there is proof. No refund was issued by the next day so I called another 2 times. Both times they put me on hold. I was on hold for a total of 20 minutes. Before I ended the call they said they were busy and I needed to wait. Wait 20 minutes?? To talk to the manager who said she was going to fix it?? So, called again. The assistant manager told me there was nothing she could do. I explained to her the situation again. She then applied a $25 credit to my account. I told her that it was not acceptable. At this point I have gotten really irritated since this has been going on for several days. She then offered me a $35 credit towards my account. Again I don't feel that is acceptable. I continue to express my frustrations to her. She then said she would contact the young lady, apparently manager and training, who said she was going to give me a full refund. And call me back. I'm very frustrated with the fact that I am being given the runaround. This is completely unprofessional. I don't think I will be ordering from Domino's ever again since this is an ongoing issue I've had with them regardless of the location. what makes the situation even worse is I was in town for a funeral staying at a hotel. Things were already stressful enough between a family's death and driving 10 hours last minute to get here. I will only be satisfied if corporate or whoever has the authority to give me a full refund back to my original payment!! Not a credit to my account!! Like I said I don't want to purchase from Domino's ever again since it has been an ongoing issue with different locations. There was no clear communication and I was lied to. Completely unacceptable! Completely unprofessional! If I don't receive a refund I will be forced to file a claim with my bank account and also contact the BBB.
  • CS
    Christopher Smith
    Sep 22, 2025
    5.0
    I've not had any issues with the service or quality of food from this location. The staff is consistent with their professionalism.

Frequently Asked Questions About Domino's Pizza

What types of pizzas does Domino's Pizza in Monroe offer?

Domino's in Monroe offers Specialty Pizzas, New York Style, Handmade Pan, and Parmesan Stuffed Crust pizzas. You can also build your own pizza.

What are the delivery hours for Domino's Pizza at 1405 Sterlington Rd, Monroe?

Delivery is available Monday to Thursday and Sunday from 10:30 AM to midnight, and on Friday and Saturday until 1:00 AM.