Business Details
About
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
- RestroomAvailable
- Welcomes familiesAvailable
Location
Hours
Reviews
4.0
719 reviews
5 stars
383
4 stars
155
3 stars
77
2 stars
27
1 star
77
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times for food, particularly in the drive-thru, with some waiting over 30 minutes.
Customer Service
There were numerous complaints about rude and unprofessional staff, particularly at the drive-thru, leading to a poor customer experience.
Food Quality
While some customers enjoyed the food, there were consistent issues with incorrect orders, cold food, and items being out of stock.
Cleanliness
The restaurant's cleanliness was noted positively by some, but others reported unsanitary conditions and a need for better maintenance.
Value for Money
Several customers felt that prices were too high for the quality and quantity of food received.
- DMDarselle McdanielNov 4, 20254.0Good food and a great deals on meals fast service
- VMVivian McAnallyJun 4, 20255.0We love it
- BMByron McCoyJun 2, 20255.0Great food. Great service.
- RJRaven JohnstonMay 28, 20193.0Kept messing peoples orders up and very slow.
Frequently Asked Questions About Dairy Queen Grill & Chill
What types of food and treats does Dairy Queen Grill & Chill offer?
Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Baskets, Grillburgers®, shakes & malts, as well as ice cream cakes through DQCakes.com.
What are the regular opening hours of Dairy Queen Grill & Chill in Monroe, LA?
Dairy Queen Grill & Chill is open Monday through Thursday and Sunday from 10:30 AM to 10:00 PM, and on Friday and Saturday from 10:30 AM to 11:00 PM.
Is Dairy Queen Grill & Chill open on major holidays?
Dairy Queen Grill & Chill is closed on Thanksgiving Day (November 27, 2025) and Christmas Day (December 25, 2025).
Does Dairy Queen Grill & Chill have drive-thru service?
Yes, Dairy Queen Grill & Chill provides a drive-thru service for your convenience.
Is the Dairy Queen Grill & Chill location family-friendly and accessible?
Yes, this location is family-friendly, welcomes children, is wheelchair accessible, and offers booster seats and high chairs.
What amenities are available at Dairy Queen Grill & Chill for customers?
Amenities include outdoor seating, restrooms, free WiFi, and mobile ordering & rewards via their app.
Where is Dairy Queen Grill & Chill located in Monroe, LA?
It is located at 1600 Sterlington Rd, Monroe, LA 71203-3570, USA.
Are there other food options nearby Dairy Queen Grill & Chill for dining or snacks?
Yes, nearby options include Sweet Caroline's Bakery Boutique for bakery treats, Zaxby's for chicken meals, McDonald's for fast food, Domino's Pizza for pizza, and Jimmy John's for sandwiches.
How can nearby locations help when visiting Dairy Queen Grill & Chill?
Nearby places like Circle K gas stations can assist with fuel or snacks before or after your Dairy Queen visit, and Starbucks offers coffee nearby if you're looking for more beverage options.
Are there banking or financial service places near Dairy Queen Grill & Chill?
Yes, nearby financial services include Elliott Tax & Loans, Origin Bank, LA Capitol Federal Credit Union, and Bitcoin Depot for ATM and currency exchange services.