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McDonald's

3.3
(1044 reviews)

Business Details

3532 Severn Ave, Metairie, LA
70002, United States
(504) 889-2559
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3532 Severn Ave, Metairie, LA
70002, United States

Hours

Monday5:00 AM - 11:00 PM
Tuesday5:00 AM - 11:00 PM
Wednesday5:00 AM - 11:00 PM
Thursday5:00 AM - 11:00 PM
Friday5:00 AM - 11:00 PM
Saturday5:00 AM - 11:00 PM
Sunday5:00 AM - 11:00 PM

Reviews

3.3
1,044 reviews
5 stars
351
4 stars
192
3 stars
177
2 stars
88
1 star
236
  • GB
    GEORGE BRANCH
    Feb 26, 2026
    4.0
    Food tastes and feels, more and more, artificial! Except, the fries!😁
  • BA
    Bobbie Adase
    Feb 19, 2026
    1.0
    This specific location has terrible customer service. All the workers look like they hate their job & act like they don’t have any comprehension skills, they just give you an ugly look if you tell them THEY got your order wrong. Every time I come here it’s the same thing, attitude for absolutely no reason, order is always wrong & more attitude if you confront them about it. If you don’t like your job, find another one.
  • DO
    Dylan ODONAHUE
    Feb 7, 2026
    3.0
    Smoothies and frappe always out. Service is bad in the morning.
  • CC
    Chelle
    Dec 11, 2025
    5.0
    Jo is the best! Thank you so much for your hospitality and great service!!
  • BB
    Breyanna
    Dec 1, 2025
    1.0
    I had a terrible experience at this McDonald’s today. Pulled up to the drive-thru, the employee said, “Order when you’re ready.” As soon as we actually started ordering, she cut us off and repeated, “Order when you’re ready,” but with an attitude like we were moving too slow. We asked for an apple pie and a hot chocolate, and instead of just taking the order, she snapped, “What size?” in the rudest tone like we were bothering her. The attitude in her voice was completely unnecessary. Then, when we continued the order, she rushed us again with an annoyed “Anything else?” And when we said yes, she snapped, “Well speak up, because I can’t hear you.” The tone, the attitude, and the way she spoke to us were completely unacceptable. She was rushing us, interrupting us, and talking to us like we were a problem instead of paying customers. This was hands-down one of the worst customer service experiences I’ve had at any McDonald’s. Management needs to address this immediately because this kind of behavior will drive customers away. Extremely disappointing.

Frequently Asked Questions About McDonald's

What are the operating hours for in-person dining at McDonald's on weekdays?

McDonald's in-person dining is open from 5:00 AM to 11:00 PM Monday through Thursday, and also on Friday and Saturday, with Sunday hours from 5:00 AM to 11:00 PM.

When is McDonald's drive-through service available?

The drive-through at McDonald's operates from 5:00 AM to 11:00 PM Monday through Thursday, extends to midnight on Friday and Saturday, and is open until 11:00 PM on Sunday.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified April 05, 2026Yext Knowledge Graph
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