Wendy's

3.1
522 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
At Wendy’s in Metairie, LA we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Metairie, LA hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
4226 W. Esplanade Ave., Metairie, LA
70006, United States

Hours

Reviews

3.1
522 reviews
5 stars
165
4 stars
80
3 stars
78
2 stars
51
1 star
148

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.

Food Quality

Many reviews highlighted issues with food quality, such as cold or stale items, missing ingredients, and unsanitary conditions.

Cleanliness

Numerous customers noted that the restaurant was dirty, with greasy floors and unsanitary food preparation areas.

Staffing Issues

Several reviews mentioned that the location was understaffed, leading to slow service and operational inefficiencies.
  • MH
    Matthew Hardy
    6 days ago
    4.0
    No diet drinks available
  • BB
    Brandy Brown
    Dec 17, 2025
    1.0
    Needs to close lobby today it’s flooding and someone can hurt they self and the lady on the front counter has an nasty attitude
  • CC
    Chicory Coffee
    Nov 10, 2025
    3.0
    Store #3082 for reference. Not the best Wendy's by any means, but better than several in New Orleans. Same problems as every other store in the region: high prices and disinterested staff (not paid enough to care). At least the ice cream machine was working. Just don't try to ask any questions about the menu.
  • FZ
    FrสnɔìsɔØ -Alτeͥήiͣoͫ Ꭰΐสz
    Nov 7, 2025
    4.0
    Very good service here. I order a chilling bean which it was very good 😊
  • CT
    Caela Teague
    Nov 2, 2025
    1.0
    These folks do what they want! I wouldn’t even take my dog to this Wendy. Whoever is management needs to reconsider! I see why it’s no lines. The service is trash, I walked in and nobody said nothing no acknowledgment, not a “I’ll be with you shortly…” NOTHING! . It was a worker on her phone complaining about the line they had earlier (which was a surprise to me because I rarely see anybody over there!) they had another worker swiping the floor. It wasn’t until moments after I said “hello” I got acknowledged by that time I was irritated and ready to leave. When I was leaving out a worker asked if I wanted to order something. I declined and went on about my way won’t ever be back.

Frequently Asked Questions About Wendy's

Is 213 Houma Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the drive-through hours at Wendy's in Metairie, LA?

The drive-through at Wendy's in Metairie, LA is open daily from 6:30 AM until midnight.