Wendy's

3.1
520 reviews

About

Fast Food RestaurantBreakfast Restaurant
At Wendy’s in Metairie, LA we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Metairie, LA hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
4226 W. Esplanade Ave., Metairie, LA
70006, United States

Hours

Reviews

3.1
520 reviews
5 stars
164
4 stars
79
3 stars
78
2 stars
51
1 star
148

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported extremely poor service, including long wait times, rude staff, and incorrect orders.

Food Quality

Many reviews highlighted issues with food quality, including cold items, missing ingredients, and unsanitary conditions.

Cleanliness

Several customers noted that the restaurant was dirty, with greasy tables and floors, and unsanitary food preparation areas.

Staffing Issues

Frequent mentions of being understaffed, leading to slow service and poor customer experiences.

Management Problems

Customers expressed dissatisfaction with management, citing lack of organization and poor employee training.
  • CC
    Chicory Coffee
    Nov 10, 2025
    3.0
    Store #3082 for reference. Not the best Wendy's by any means, but better than several in New Orleans. Same problems as every other store in the region: high prices and disinterested staff (not paid enough to care). At least the ice cream machine was working. Just don't try to ask any questions about the menu.
  • FZ
    FrสnɔìsɔØ -Alτeͥήiͣoͫ Ꭰΐสz
    Nov 7, 2025
    4.0
    Very good service here. I order a chilling bean which it was very good 😊
  • CT
    Caela Teague
    Nov 2, 2025
    1.0
    These folks do what they want! I wouldn’t even take my dog to this Wendy. Whoever is management needs to reconsider! I see why it’s no lines. The service is trash, I walked in and nobody said nothing no acknowledgment, not a “I’ll be with you shortly…” NOTHING! . It was a worker on her phone complaining about the line they had earlier (which was a surprise to me because I rarely see anybody over there!) they had another worker swiping the floor. It wasn’t until moments after I said “hello” I got acknowledged by that time I was irritated and ready to leave. When I was leaving out a worker asked if I wanted to order something. I declined and went on about my way won’t ever be back.
  • PO
    Primitivo Ortiz
    Aug 19, 2025
    1.0
    La calidad de la comida muy mala y mal trato
  • SS
    Sadi Sal
    Aug 17, 2025
    1.0
    First they dont let you finish ordering before they tell you pull up to the window....than they tell you pull up to the front until the food is ready and they never bring it out to you . WORST SERVICE EVER!

Frequently Asked Questions About Wendy's

Is 213 Houma Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.