Wendy's

3.5
1099 reviews

About

Fast Food RestaurantBreakfast Restaurant
At Wendy’s in Metairie, LA we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Metairie, LA hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
3325 N. Causeway Blvd., Metairie, LA
70002, United States

Hours

Reviews

3.5
1,099 reviews
5 stars
393
4 stars
259
3 stars
187
2 stars
71
1 star
189

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude or indifferent, particularly at the drive-thru.

Speed of Service

Many customers complained about slow service, especially during peak hours, with long wait times reported.

Food Quality

Several reviews mentioned issues with food quality, including cold or undercooked items and incorrect orders.

Cleanliness

While some customers noted cleanliness, others reported dirty tables and unsanitary conditions in the bathroom.

Staff Attitude

Mixed feedback on staff attitude; some praised friendly employees, while others reported rude behavior.
  • BD
    Bridget Dubon-Pineda
    Oct 30, 2025
    5.0
    Always fast and friendly service. No long lines or crazy wait times for food. The food is always hot and cooked all the way through.
  • NM
    Nicholas Montiel
    Oct 26, 2025
    1.0
    Literally the worst drive-thru experience of my life. This is one of the last stops late at night before going back to the Northshore. Id rather starve then take the chance getting this level of disrespect as a customer. I never plan on going back ever again
  • BK
    B D Keane
    Oct 21, 2025
    4.0
    Drive thru late at night good salad
  • JJ
    JS
    Oct 20, 2025
    2.0
    Definitely need to reevaluate who works the drive-thru window. Whoever was at the window tonight, definitely was not happy to be there, poor customer service and I watched her needlessly dirty and throw away multiple cups, obviously not concerned about saving the company. Money. Definitely wouldn't hire her for my business, especially customer facing.
  • HX
    HawkNation X
    Sep 30, 2025
    1.0
    waiting and waiting and waiting, I thought this was a fast food place, definitely not fast food

Frequently Asked Questions About Wendy's

Is 201 Causeway Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.