Wendy's

3.1
588 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
At Wendy’s in Metairie, LA we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Metairie, LA hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
300 Veterans Memorial Blvd., Metairie, LA
70005, United States

Hours

Reviews

3.1
588 reviews
5 stars
175
4 stars
106
3 stars
90
2 stars
43
1 star
174

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unhelpful staff, with many customers expressing frustration over poor service and negative attitudes from employees.

Order Accuracy

Many customers reported frequent issues with incorrect orders, including missing items and wrong modifications, leading to dissatisfaction.

Food Quality

Several reviews mentioned cold or poorly prepared food, with complaints about items being stale or not fresh.

Long Wait Times

Customers consistently noted long wait times at both the drive-thru and inside the restaurant, often exacerbated by understaffing.

Cleanliness

Some reviews pointed out unsanitary conditions in the restaurant, contributing to a negative dining experience.
  • BW
    Bryce Wilson
    6 days ago
    1.0
    Is this place even open? No lights no employees at 10pm
  • SS
    Sharon Smith
    Dec 1, 2025
    2.0
    Everything was not hot. Was no one in line. After I received my food thanhad a line or I would have gave it back
  • SS
    Stan
    Dec 1, 2025
    2.0
    You can barely open the door, which seems to be broken in someway. The staff is not friendly. The restaurant, where are the food is made, looks nasty.
  • ES
    Elizabeth Schoen
    Nov 23, 2025
    1.0
    There’s literally a parking lot of people that they asked to pull forward so that they could make the food. When I took a couple extra seconds to put my credit card in my wallet and put the drinks in a spot where they wouldn’t spill before I drove, I was asked a second time to please move forward because she was on a timer. *** when they finally brought the food out, I had to send them back in to get straws and napkins and ketchup. They literally only put food in the bag. *** he just returned with two straws for the four drinks I have and three packets of ketchup for the four meals of chicken nuggets that I ordered
  • JD
    James Dickinson
    Oct 31, 2025
    1.0
    Terrible customer service, cold food. Skip this place especially late nights. I rarely ever give a place 1 star instead of a 2 or 3.

Frequently Asked Questions About Wendy's

Is 215 Papworth Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the drive-through hours at Wendy's in Metairie, LA?

The drive-through is open every day from 6:00 AM to 1:00 AM.