Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
At Wendy’s in Metairie, LA we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Metairie, LA hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.2
516 reviews
5 stars
147
4 stars
103
3 stars
94
2 stars
41
1 star
131
What are people saying?
AI-generated from recent customer reviews
Food Quality
Many customers reported receiving cold or improperly prepared food, including raw chicken and cold fries.
Service Issues
Numerous reviews highlighted poor service, including long wait times, rude staff, and incorrect orders.
Staff Attitude
Several customers noted that staff members displayed a lack of care and professionalism, with some being outright rude.
Cleanliness and Organization
Customers mentioned unclean conditions and disorganization within the restaurant, contributing to a negative dining experience.
Positive Experiences
Despite the negative feedback, some customers praised specific employees for their friendly service and highlighted enjoyable food items.
- SSSophiaNov 14, 20255.0The food was actually HOT and Fresh! We ate in with my husband and son. The ladies were very sweet. She even offered my child a Free Toy and Cookie. She was being nice. I don't believe they do that all of the time.
- ASApril L. shirleyNov 11, 20254.0Drinks were flat and no ice
- CIChristy Mccullough (ineedbout3fitty)Oct 3, 20251.0Listen to the other reviews on this place. Worst place I've ever ordered food from. It's a real shame to the franchise. I see no lies in these reviews.
- PSPhillip StaffordJul 27, 20251.0The individual who took the order in the drive thru was setting in her car. I set at the window for about 10 minutes as she set in her car. Will not be back.
- AGAngela GrahnFeb 24, 20183.0OK
Frequently Asked Questions About Wendy's
Is 238 Airline Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for the drive-through at Wendy's Metairie location?
The drive-through at Wendy's Metairie is open every day from 9:00 AM to 12:00 AM.
Does Wendy's Metairie serve breakfast, and what options are available?
Yes, Wendy's Metairie serves breakfast including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
How can I place an order online or through an app for Wendy's Metairie?
You can order via the Wendy's app available on the Apple App Store or visit https://order.wendys.com to place your order online.
What payment methods are accepted at Wendy's Metairie?
Wendy's Metairie accepts American Express, Cash, Discover, Mastercard, and Visa as payment options.
Is delivery available at Wendy's Metairie, and how can I check if my area is covered?
Delivery may be available. Check availability by entering your delivery address on the Wendy's app or at https://order.wendys.com.
What should I do if I want to provide feedback or contact Wendy's Metairie?
You can contact the Customer Care team via live chat at https://www.wendys.com/contact-us, call 888-624-8140, or call the store directly at (504) 356-8613.
Where is Wendy's located in Metairie, LA?
Wendy's is located at 4801 Airline Dr., Metairie, LA 70001.
Are there any automotive services near Wendy's Metairie that might be convenient for customers?
Yes, Greff Motors, Inc and Nile Auto, both automotive repair and car dealer services, are nearby for your vehicle needs while you visit Wendy's.
What recreational spots are close to Wendy's Metairie for activities before or after dining?
Nearby recreational places include Swim-Smart @ Harry's Dive Shop for swimming and snorkeling, and Joe Yenni Stadium for sports and entertainment.
Are there other dining options near Wendy's Metairie if I want variety?
Yes, nearby dining options include Bevi Seafood, Bon Temps Boulets Seafood, and Short Stop Poboys, offering seafood and sandwich choices.