Sonic Drive-In

3.5
1699 reviews
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Business Details

3913 Veterans Memorial Blvd., Metairie, LA
70002, United States
(504) 780-0211
http://www.sonicdrivein.com/locations/us/la/metairie/3913-veterans-memorial-blvd/store-4665
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About

Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Metairie, LA. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 3913 Veterans Memorial Blvd. for the ultimate SONIC experience!

Location

Sonic Drive-In
3913 Veterans Memorial Blvd., Metairie, LA
70002, United States

Hours

Reviews

3.5
1,699 reviews
5 stars
659
4 stars
375
3 stars
225
2 stars
104
1 star
336

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported extremely long wait times, often exceeding 30 minutes, particularly in the drive-thru.

Order Accuracy

Many reviews highlighted issues with incorrect orders, including missing items and wrong food being served.

Customer Service

Numerous complaints were made about rude or unprofessional staff, with several customers feeling ignored or mistreated.

Food Quality

While some customers enjoyed the food, there were consistent reports of cold or poorly prepared items.

Management Issues

Reviews indicated a lack of effective management, with staff being unresponsive and unprofessional, contributing to the overall negative experience.
  • MS
    Martin Denesse, Sr.
    6 days ago
    5.0
    Great food, great service. The young lady who attended me was awesome and so nice! I wanted a smash burger and it was awesome!
  • AP
    Angela Perez
    Dec 29, 2025
    1.0
    If you go after 8 pay with a card supposedly the car hops cant make change... bill total was 16.55. Should have been 3.45 no Penny's involved.. however left as a tip.. food is typical for a sonic prices is meh.. but I blame the economy on that...also they didnt give a receipt.
  • JD
    John Donnelly
    Dec 19, 2025
    1.0
    Had an online order missing my childs 3 piece tenders and was given the option to drive 6.2 mi back you get them or leave my name and get them at my earliest convenience that doesn't sound like good customer service if you place an order online quality assurance is checking the bags before you bring them to the customer to make sure that everything is accounted for either way I would have had to drive 12.4 mi for three chicken tenders
  • CB
    Carlos Beguiristain
    Dec 11, 2025
    4.0
    Drive thru, good.food,
  • GM
    Gary Morgan
    Dec 2, 2025
    5.0
    Always a pleasant experience at this location. Friendly staff. Great customer service.
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