Jimmy John's

3.9
340 reviews

About

Sandwich Restaurant

Location

Jimmy John's
4301 Veterans Blvd Ste A, Metairie, LA
70006, United States

Hours

Reviews

3.9
340 reviews
5 stars
179
4 stars
65
3 stars
25
2 stars
22
1 star
49

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported issues with the quality and freshness of the sandwiches, including insufficient meat and poor presentation.

Customer Service

There were numerous complaints about rude and unprofessional staff, with some customers experiencing poor service and lack of acknowledgment.

Speed of Service

While some customers praised the quick service, many others reported long wait times and incorrect orders, contradicting the brand's 'freaky fast' slogan.

Cleanliness

Several reviews mentioned unsanitary conditions, including dirty counters and the presence of insects, which negatively impacted the dining experience.

Value for Money

Customers expressed dissatisfaction with the pricing relative to the quality and quantity of food received, feeling that it did not meet expectations.
  • DS
    Domino Sheppard
    4 days ago
    5.0
    Thank you to the workers for welcoming me, in my time of distress. The food definitely was fresh and the vibes was good.
  • AT
    Anthony Tucker
    Dec 24, 2025
    5.0
    Can't go wrong with whatever you choose
  • PP
    phillip pepin
    Dec 2, 2025
    1.0
    I have been going to jimmy John's since has been open in my area. I can say the location i visited was on 4301 veterans blvd metarie should be condemned, the only reason I went to this location its the closest to my home in spite of better judgment upon arrival. I was hungry and feeling under the weather so i just wanted something i was familiar with. I get home open the sandwich, discover that I had half the Turkey. That should have been on there. And the tomatoes were the size of a penny, and that isn't right. The letters were wilted, the guac spread looked old, but like I said, I was hungry. So I was like, I'll give it a try. JimmyJohn's is known for good quality product. Shouldn't do anything to me boy i was wrong about got through have the sandwich let's just say that now I look at jimmy John's worse then tacobell if I could leave images of my sandwich I would. Jimmy John's please do better this location is ruining your reputation
  • CC
    Caleb C.
    Nov 20, 2025
    5.0
    What an amazing experience. Bo at the counter somehow gave some of the best customer service I have ever received this dude deserves a raise. The sandwiches were bussin bussin…
  • BH
    Bethany Hebert
    Nov 12, 2025
    3.0
    Noticed a dead insect on the window inside. Ordered two subs to go. Added motifications to one. Made the other one a meal. The other one i asked for a cup for ice water. Cashier tried charging and im like I don't want it if there is a cost. Removed charge and handed me a water cup. Didn't eat in but when I got home I noticed there was a little avocado smeared on my sub when I didn't ask. It didn't taste like the freshest sandwich but it worries me that maybe they used the same knife. It was alright. But wasn't jimmy johns quality of food and service