Food Quality
Many customers reported issues with the quality and freshness of the sandwiches, including insufficient meat and poor presentation.
Customer Service
There were numerous complaints about rude and unprofessional staff, with some customers experiencing poor service and lack of acknowledgment.
Speed of Service
While some customers praised the quick service, many others reported long wait times and incorrect orders, contradicting the brand's 'freaky fast' slogan.
Cleanliness
Several reviews mentioned unsanitary conditions, including dirty counters and the presence of insects, which negatively impacted the dining experience.
Value for Money
Customers expressed dissatisfaction with the pricing relative to the quality and quantity of food received, feeling that it did not meet expectations.