Business Details
About
Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 3100 Severn Ave in Metairie is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Hours
Reviews
4.4
1,108 reviews
5 stars
700
4 stars
250
3 stars
88
2 stars
35
1 star
35
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers frequently praised the burgers and fries for being delicious and fresh, although some noted inconsistencies in temperature and preparation.
Service
Overall, the service was described as friendly and efficient, but there were instances of incorrect orders and delays.
Pricing
Many customers felt the prices were high for the portion sizes and quality, leading to mixed feelings about value for money.
Cleanliness
Several reviews mentioned cleanliness issues in the restaurant, including overflowing garbage cans and dirty tables.
Customer Experience
While many enjoyed their visits, some had negative experiences related to order accuracy and staff communication.
- PBPhil BouchonNov 16, 20254.0My favorite Burger
- PRPam R.Nov 3, 20251.0I asked them if the season the food the boy say no. So just incase I asked no seasoning on the fries and meat just salt and pepper. Later at night I had a bad seizure. I'll never eat 5 guys ever again
- FGFredrica GordonNov 1, 20255.0Everything great!
- MBMavet BeaumontOct 9, 20255.0Excellent service and delicious food.
- JYJoji YoshidaJul 13, 20255.0My favorite Five Guys location in New Orleans. It's busy but never overwhelmingly crowded during lunch. Employees were always friendly and welcoming. Food came out fast and hot. Burgers and fries were delicious.
Frequently Asked Questions About Five Guys
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
Does Five Guys offer delivery?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
How many restaurants does Five Guys have?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Is the Five Guys veggie sandwich a veggie patty?
Our veggie sandwich is not a veggie burger, but truthfully, it can be a mix of whatever you'd like. Choose any combination of our condiments and add cheese for an additional cost.
Our standard veggie is a mix of peppers, onions and mushrooms with or without cheese.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Does this Five Guys location accept reservations?
No, this Five Guys location does not accept reservations.
What are the operating hours for this Five Guys in Metairie?
The Five Guys at 3100 Severn Ave in Metairie is open daily from 11:00 AM to 10:00 PM.
Does this location offer delivery and what are the delivery hours?
Yes, delivery is available daily from 11:00 AM to 9:30 PM. You can order online at https://order.fiveguys.com/location/five-guys-lakeside/menu.
Can I customize my burger and milkshake at this Five Guys?
Yes, you can customize your burger in over 250,000 ways and choose from more than 1,000 milkshake combinations at this location.
Is this Five Guys family-friendly and accessible?
Yes, this Five Guys welcomes children, has a children's menu, wheelchair accessible entrances, seating, restrooms, and high chairs available.
What payment methods are accepted at this Five Guys?
This location accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Does this Five Guys location offer in-store pickup?
Yes, in-store pickup is available at this location.
How can nearby places like Don Fortunato's Pizzeria and Kanno Sushi help during your visit?
If you're with a group that prefers different cuisines, you can visit nearby places like Don Fortunato's Pizzeria for Italian food or Kanno for Japanese sushi before or after enjoying burgers at Five Guys.
Is there a bank close to Five Guys for convenient payments or ATM access?
Yes, Capital One Bank is nearby, allowing customers easy access to banking services or cash if needed during their visit to Five Guys.
Are there other dining options near this Five Guys location?
Yes, nearby dining options include Casablanca Restaurant offering Middle Eastern cuisine, Domino's Pizza for quick pizza delivery, and T-Swirl Crepe for desserts and pancakes.