Chipotle Mexican Grill

Reviews

• JM

  Jacob Mikhael

  6 days ago
  1.0
  I asked for extra rice and they barely added anything — the portion looked the same as the regular scoop. Same thing with the other toppings, they were super stingy with everything. For the price you pay, you’d expect them to actually fill the bowl. It felt like they were trying to give the smallest portions possible. Definitely not worth coming here.
• ES

  Eric Smith

  6 days ago
  1.0
  I will start by saying, I am not a huge fan of Chipotle to begin with I ate here out of convenience while waiting on service on my truck need by. Never again! That being said; other Chipotle locations I have visited in the past have been clean, the food was fresh and hot. The staff was welcoming and professional. Not here! Every table in the dining area was filthy. The staff was not attentive, acted as if I was a burden walking in. (I was the only one in-line) staff spoke very little English. Food service was sloppy and hastily, large percentage of the portions never made it into the bowl, either landed on the employee, floor, or the cutting board. The food was lukewarm at best and being generous. Chips soggy or stale. This place is a health inspector wet dream and should pay this place an impromptu visit. I would highly recommend visiting another location if your heart is set on Chipotle.
• KA

  K Armstead

  Feb 28, 2026
  2.0
  This is the worst restaurant I have visited. This location is always dirty and staff are so unprofessional. This location definitely gives the franchise a bad name!
• KW

  Kenny Welcome

  Feb 21, 2026
  1.0
  I’ve given this location (6940 Veterans Blvd) multiple chances, but I’m officially done. This is hands-down the worst managed Chipotle I have ever stepped foot in. The inventory management is a joke. It doesn’t matter what time of day you show up; they are perpetually out of the most basic, core ingredients. I walked in today, Saturday (Feb 21) at 1:00 PM, and they were already out of steak, chicken, AND beans. I’ve even come in at 11:00 AM right after they opened, only to find they were already missing main ingredients. How does a burrito place run out of beans and protein at the start of the lunch rush? To make matters worse, the communication is incredibly difficult. Most of the staff doesn't speak English well enough to handle a standard order, and they constantly have to stop what they are doing to go find a "translator" for the most basic requests. It turns a quick lunch into a long, frustrating ordeal. Save your time and your money. Go to a different location or a different brand entirely. This place is a disaster.
• G7

  Gabbydelatorre 7

  Feb 13, 2026
  1.0
  This is genuinely the worst Chipotle I’ve ever been to, and unfortunately it’s been consistently bad , not just a one time thing. Every time I come here, the staff seems either completely untrained or openly uninterested in doing their jobs. The attitude is unreal. There’s no greeting, no communication, no basic customer service. On my most recent visit, the employee taking my order didn’t say a SINGLE word to me the entire time .. no questions, no confirmation, nothing! Just silence and staring in my soul. It was uncomfortable and honestly bizarre. I’ve also had issues with management. During the BOGO promotion, the manager tried to tell me I didn’t qualify, even though there were no exclusions for what I ordered. I had to pull up the actual terms and conditions on my phone and show them to the general manager. That should never be the customer’s job. At this point, when customers genuinely can’t tell whether employees are ignorant or just flat out rude, that’s a serious management problem. The lack of professionalism is consistent, and that says more about leadership than anything else. There is one employee who consistently does a good job, which proves that it IS possible to provide decent service here. But overall, this location has a serious culture and training issue and needs better leadership and accountability.

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