Chipotle Mexican Grill

3.9
1489 reviews
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About

Mexican Restaurant
Chipotle Veterans Blvd is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
3600 Veterans Memorial Blvd, Metairie, LA
70002, United States

Hours

Reviews

3.9
1,489 reviews
5 stars
730
4 stars
345
3 stars
137
2 stars
69
1 star
208

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor service, including rude staff and negative attitudes from employees.

Food Quality

Feedback on food quality was mixed, with some praising freshness while others complained about blandness and incorrect orders.

Portion Sizes

Numerous reviews mentioned small portion sizes relative to price, leading to dissatisfaction among customers.

Cleanliness

Several customers noted unsanitary conditions in the restaurant, including dirty tables and floors.

Value for Money

Customers expressed concerns about high prices for the quantity and quality of food received.
  • TM
    Thad Melson-Jr
    2 days ago
    4.0
    The food is hit and miss on the takeout, I hate checking my food when I get it but I guess I'll have to
  • VM
    Victoria Markle
    Nov 13, 2025
    5.0
    Zoe recently managed my catering order of over 160 burritos. She was very organized! She had the order prepared prior to the arrival of the door dash delivery drivers. In fact, the drivers arrived early and were able to deliver the order early. Both drivers had wagons to deliver the food directly to the event. Zoe even sent me a text to ensure the order was prepared and was planned to be delivered on time. I was super impressed that she managed the large order efficiently and even sent a follow up text to advise the order was enroute. Very happy with the customer service and appreciative of Zoe’s follow up. With such a large event I was thankful food arrived early and was prepared perfectly! Everyone was very happy with their meal. Thank you Zoe!
  • CU
    Carlos Uribe
    Nov 5, 2025
    3.0
    Not the best Chipotle to visit. The staff has no customer service at all. If it wasn't for the fact that it was Chipotle, no one would go back.
  • TD
    Timothy Dauterive
    Nov 2, 2025
    1.0
    Worker put my burrito in a random persons bag, then tells me to go to the back of the line to order again. Horrible service here. Chipotle has really gone downhill over the past 5 years.
  • ES
    evelyn sanchez
    Oct 19, 2025
    1.0
    10 1825. I came to eat feeling weak from the gym excited about eating chipotle. I’ve been eating chipotle for years which I love and there was a pregnant lady and the prep lady that did my burrito gave me a wet burrito and I asked her if she can change my tortilla and gave me attitude and the other pregnant lady too. I felt really bad. I didn’t wanna make a big deal so I just bought my food, but I really felt like telling them a lot of things like I felt it was unfair. The way they were felt treated in the moment and I was really hungry, but the customer service here is really bad. I wish somebody Can change the way they treat clients. I feel so unfair. It’s like why they treat you like that when you’re just trying to have a good time and eat why they give you attitude like nobody wants a wet burrito from chipotle it’s not a small burrito. I loved and didn’t make a big deal at the moment. I did ask to change the tortilla and they just look at me like I’m crazy. I hope things change here. I would like to talk to a manager. I would like for things to get better at this place.

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill on Veterans Blvd serve?

Chipotle Veterans Blvd offers customizable Mexican-inspired menu items such as burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced and wholesome ingredients.

What are the opening hours for Chipotle Mexican Grill on Veterans Memorial Blvd?

Chipotle Veterans Blvd is open every day from 10:45 AM to 11:00 PM.