Chipotle Veterans Blvd is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
While many customers enjoyed the food, there were complaints about inconsistent portion sizes and quality, with some experiencing bland or improperly prepared dishes.
Service Issues
Numerous reviews highlighted poor customer service, including rude staff, slow service, and mistakes with orders, leading to frustration among customers.
Cleanliness
Several customers noted that the restaurant was not clean, with dirty tables and floors being a recurring issue.
Management Concerns
Feedback indicated issues with management, including poor staff training and inadequate handling of customer complaints, contributing to a negative dining experience.
CV
Carlos Villagran
Dec 25, 2025
5.0
La comida es excelente, el ambiente muy bueno, la atención muy amables, el parrillero que se mantiene en el restaurante mantiene la comida fresca y a tiempo en todo momento, es muy amable casi no hablé con los clientes pero cuando lo hace es con cortesía, amabilidad, respeto y educación... Muy buen personal tienen.
AG
Alliyah Gaulden
Dec 9, 2025
2.0
I stopped by chipotle for lunch today the food is great always a clean restaurant. My service was good besides the fact that the manager during this time @2pm on Dec 9 was extremely disrespectful to his employees and was yelling at one completely uncalled for and extremely rude on the line in front of the customers. It was extremely distasteful to do infront of guest and any manager that speaks to his employees that way should not be managing. I honestly feel for the girls working there.
AT
Anthony Taylor
Dec 5, 2025
2.0
Terrible customer service. Staff always moves so slow doing anything but helping the next customer as the line wraps around the store. Do not go here if you have a short lunch break.
BB
Brian
Dec 3, 2025
1.0
To go orders always take 40 minutes+ on simple orders. This is an everyday occurrence. If they worked more and talked less things could run way smoother. Especially when the inside is absolutely dead .
CC
Christopher
Nov 29, 2025
5.0
The location is always clean and the food is always fresh. This is my go to chipotle location.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill on Veterans Blvd serve?
Chipotle Veterans Blvd offers customizable Mexican-inspired menu items such as burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced and wholesome ingredients.
What are the opening hours for Chipotle Mexican Grill on Veterans Memorial Blvd?
Chipotle Veterans Blvd is open every day from 10:45 AM to 11:00 PM.
Does the Chipotle on Veterans Blvd offer pickup and delivery services?
Yes, they provide both in-store pickup and delivery options to customers.
How can I order food online from Chipotle Veterans Blvd?
You can order online through their website https://order.chipotle.com/ or via the Chipotle mobile app available on the Apple App Store.
Where is the Chipotle Mexican Grill located on Veterans Blvd in Metairie?
It is located at 3600 Veterans Memorial Blvd in the Lowes parking lot in Metairie, Louisiana, 70002.
What payment methods does Chipotle Veterans Blvd accept?
They accept credit cards and offer gift cards as payment options.
Is Chipotle Veterans Blvd an LGBTQ+ inclusive restaurant?
Yes, this location welcomes LGBTQ+ customers and supports inclusivity.
Are there any notable nearby stores or places to visit before or after dining at Chipotle Veterans Blvd?
Yes, you can visit Lowe's Home Improvement for home needs, Michaels for arts and crafts, or stop by the nearby Metairie Fair Grounds OTB Casino for entertainment.
Is there a convenient place to refuel my car near Chipotle on Veterans Blvd?
Yes, the Chevron Station Metairie gas station is nearby, making it easy to fuel up before or after your meal.
Where can I find banking services close to Chipotle on Veterans Blvd?
You can visit First American Bank and Trust or TD Ameritrade, both located nearby, for your banking needs.