McDonald's

3.2
956 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2551 Lafitte Larose Hwy, Marrero, LA
70072, United States

Hours

Reviews

3.2
956 reviews
5 stars
278
4 stars
170
3 stars
172
2 stars
94
1 star
242

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported extremely slow service, often waiting over 30 minutes for their orders.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and poorly prepared food.

Staff Attitude

Numerous customers experienced rude or unprofessional behavior from staff, contributing to a negative dining experience.

Cleanliness

Several reviews mentioned unsanitary conditions in the restaurant, including dirty tables and restrooms.

Customer Experience

Overall, the customer experience was marred by long wait times, poor service, and frequent mistakes, leading to widespread dissatisfaction.
  • WG
    Wolf God
    Dec 27, 2025
    1.0
    Slowest fast food I've ever received. Placed the order ahead of time on the mobile app to save some time (or so I thought) pulled up at the agreed upon time, proceeded to wait at the second window for another hour. Even after all the waiting, my order was wrong. This place is awful, save your money and go literally anywhere else.
  • TN
    Trinidad Nevarez
    Dec 18, 2025
    4.0
    Food was good, they just need to pay more attention to service.
  • MM
    Michael Milon
    Dec 12, 2025
    4.0
    Have to use these kiosk but you can't add certain things so you still have to go to the cashier for them to do it. (Couldn't add a muffin in place of a bagel on the steak breakfast combo) Nice place, clean business.
  • AB
    Angel Boling
    Dec 11, 2025
    1.0
    Did a mobile order and still waited forever. Whole order was wrong as well. I should have expected this kind a service from mcdonalds but still extremely disappointing. Trash
  • HC
    Hannah corona
    Nov 30, 2025
    1.0
    Got in line at 6 didn’t get our food until 6:40. Pulled up to pay and the lady didn’t say anything. Payed for our food and waited for what felt like forever to pull up. When we got to the window all the employees were sitting and talking, even laughing. It was aggravating because what are you doing to where a fast food line takes 30 mins but you have time to fool around. The guy shoves the bag of food out the window and doesn’t say a word. He then proceeds to hand us our drinks. They were half full and had NO ICE. Me and my bf were so confused because NO ONE mentioned they had no ice. Not the lady who took our order. Not the lady who took our money. No one. As soon as he finished handing us our half filled drinks he says “oh, we should start putting ice in the drinks”. Excuse me? The large fries were also halfway filled and cold. As someone who worked in food and retail i know it gets rough dealing with costumers. However this has got to be the laziest workers ever.

Frequently Asked Questions About McDonald's

What are the regular opening hours of McDonald's at 2551 Lafitte Larose Hwy, Marrero, LA?

McDonald's is open daily from 6:00 AM to 11:00 PM, except on Friday and Saturday when it closes at 10:00 PM.

What are the drive-thru hours at this McDonald's location?

The drive-thru is open from 6:00 AM to 11:00 PM Monday through Thursday and Sunday, but closes earlier at midnight on Friday and Saturday.