Dairy Queen Grill & Chill

4.1
657 reviews
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Business Details

1636 Barataria Blvd, Marrero, LA
70072-4309, United States
(504) 309-7457
https://www.dairyqueen.com/
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About

Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • [Free/Paid] wi-fiNot available
  • RestroomAvailable
  • Welcomes familiesAvailable

Location

Dairy Queen Grill & Chill
1636 Barataria Blvd, Marrero, LA
70072-4309, United States

Hours

Reviews

4.1
657 reviews
5 stars
347
4 stars
157
3 stars
70
2 stars
34
1 star
49

What are people saying?

AI-generated from recent customer reviews

Service Issues

Many customers reported slow service, long wait times, and unresponsive staff, particularly in the drive-thru.

Food Quality

Several reviews indicated a decline in food quality, with complaints about overcooked items, incorrect orders, and unsatisfactory taste.

Cleanliness

Customers noted cleanliness issues, including dirty tables and a lack of condiments and napkins.

Positive Experiences

Despite the negative feedback, some customers praised the friendly staff and enjoyed specific menu items like blizzards and ice cream.

Inconsistent Orders

Frequent complaints about incorrect or incomplete orders, leading to customer frustration.
  • JM
    Joseph Metzler
    4 days ago
    2.0
    I bought a food combo,and fries were cold and burger it just wasn't good. Then I went back to buy 4 small blizzards, it was $25. I like the blizzards but they not worth $6 each for a small
  • TT
    Tony
    4 days ago
    1.0
    I sat at the drive through window after paying for 2 large blizzards for nearly 20 minutes waiting for someone to hand them to me. They were made, I could see them sitting there but no one would acknowledge me. I finally called them and asked if someone could hand my order. The response for the delay was we are busy. There was nobody inside and at the time I was the only car in the drive through lane. Poor customer service!!!
  • MR
    Michelle Reynolds
    Nov 14, 2025
    5.0
    The staff was extremely friendly and patient with me while ordering. I didn’t feel rushed and my food was hot and fresh. The young lady at the drive through was so sweet!
  • RR
    Rose
    Nov 8, 2025
    1.0
    Ordered a pickup order through the app, arrived at the agreed time. Order not ready, had to wait an additional 20 minutes while they made my food from scratch.
  • AD
    Anita Duffourc
    Oct 15, 2025
    2.0
    Went there Monday, October 13th daytime at the Marrero location in the drive through and sat there waiting for someone to take my order and no response. Drove up to the window to see why they were not taking my order and no one came to the window even though I saw a girl walking back and forth inside. I also blew my horn to get her attention and she ignored me. I drove around to the front to walk in to see what the problem was, and the doors were locked. Why was there no sign stating they were closed on the front door and on the drive through? There were others pulling up after I decided to drive off doing the same thing I did. Unprofessional of a popular business...I'll go to the Gretna location from now on even though I live closer to this one. 😠
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Frequently Asked Questions About Dairy Queen Grill & Chill

What type of food and treats does Dairy Queen Grill & Chill in Marrero offer?

Dairy Queen Grill & Chill serves classic fast-food items including soft-serve ice cream, signature shakes, Blizzard® Treats, chicken strip baskets, and Grillburgers.

Where is Dairy Queen Grill & Chill located?

It is located at 1636 Barataria Blvd, Marrero, LA 70072-4309, United States.