Brand Certified
McDonald's
3.1(750 reviews)
Certified by McDonald's • Feb 22, 2026
Business Details
12663 Highway 90, Luling, LA
70070, United States
Certified by McDonald's • Feb 22, 2026
(985) 785-1440
Certified by McDonald's • Feb 22, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Feb 22, 2026
About
Certified by McDonald's • Feb 22, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Feb 22, 2026
Hours
Certified by McDonald's • Feb 22, 2026
Reviews
3.1
750 reviews
5 stars
206
4 stars
110
3 stars
146
2 stars
93
1 star
195
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, including rude staff, long wait times, and disorganization.
Food Quality
Many customers reported issues with food quality, including cold, overcooked, or incorrect orders.
Cleanliness
Several reviews mentioned unsanitary conditions and a dirty environment, contributing to a negative dining experience.
Management Issues
Customers expressed concerns about ineffective management, including staff arguments and lack of proper training.
- DRDaniel RiosFeb 17, 20261.0Terrible service from the manager on duty; she acts like a bulldog, treats you like the food is free, there are no sauces, she doesn't say anything to you, and throws food on the counter. I absolutely do not recommend this place; I will never return.
- GRGalen RichardFeb 15, 20261.0Your restaurant sucks
- SJShamika JeffersonFeb 14, 20261.0The wait time is ridiculous and then my fries were not hot. If I wait, at least, I should have hot food.
- JGJessica the GreatFeb 1, 20261.0Absolutely horrible customer service. Like how you get mad at me because YOU messed up my order.. I wouldn't recommend this location to a stray dog let alone a human.
- GCGame ChangerDec 17, 20251.0Worst McDonalds in South Louisiana…please don’t stop just keep riding!
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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- Hours of operation
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- Official website