McDonald's

3.1
740 reviews
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Business Details

12663 Highway 90, Luling, LA
70070, United States
(985) 785-1440
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
12663 Highway 90, Luling, LA
70070, United States

Hours

Reviews

3.1
740 reviews
5 stars
205
4 stars
107
3 stars
145
2 stars
93
1 star
190

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers frequently reported issues with food being cold, overcooked, or poorly prepared, leading to dissatisfaction.

Service Issues

Numerous reviews highlighted poor customer service, including rude staff, slow service, and incorrect orders.

Cleanliness and Maintenance

Several customers noted unsanitary conditions and maintenance issues, such as broken ice cream machines and dirty environments.

Management Concerns

Reviews indicated a lack of effective management, with reports of disorganized staff and inadequate handling of customer complaints.

Positive Experiences

Despite the negative feedback, some customers praised friendly staff and quick service during their visits.
  • JB
    Jamie Bergeron
    Oct 24, 2025
    5.0
    Our order was a Quarter pounder w bacon, and an original chicken sandwich combo meals. Both meals and staff were fun and friendly! We ate inside, laughed, and talked with the managers and staff. The food was hot, made super fresh, and it was delicious. 100% Best McDonald's I've seen!!! They handled the customers with respect, even when they were being yelled at by the rude ones that, "Didn't know they stopped serving breakfast at 10:30A.M." c'mon man EVERYONE KNOWS breakfast ends at 10:30A.M!!!
  • JS
    Jsbsbsksb Sbksbsjsn
    Oct 22, 2025
    1.0
    I was informed by an employee that there were rats in the kitchen
  • SS
    SnubINFERNO
    Oct 18, 2025
    1.0
    I had a mobile order that I placed it took me 20 min to get there, when I did the food still wasn’t done and all I ordered was 2 10pc nuggets and a sprite by its self and they had pull to the side and wait a extra 20 min for them to come out and give it to me and the line wasn’t even long. When I got the food , the chicken nuggets were over cooked both 10pc box’s that I ordered and the sprite tasted bad. Like how hard is it to follow a simple piece of paper or screen. Like it’s common sense and I used to work fast food and it wasn’t hard. It’s not worth going to this place for food
  • JS
    Jarlyn Sol
    Sep 30, 2025
    3.0
    If only the nuggets were hot! Nothing like cardboard chicken! Granted it was about 20 minutes before close. But fast food is not good cold at any restaurant! This is not an industry secret. Keep it above the 140 degree! It just taste better hot! Customer service was genuine. And much appreciated.
  • JK
    Jordan Knight
    Aug 21, 2025
    1.0
    Not open 24hrs like Google maps says
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Frequently Asked Questions About McDonald's

What are the regular opening hours for McDonald's in Luling, LA?

McDonald's in Luling, LA is open daily from 5:00 AM to 12:00 AM (midnight).

Does this McDonald's location have a drive-thru service?

Yes, the McDonald's drive-thru is open daily from 5:00 AM to 12:00 AM (midnight).