Service Speed
Customers frequently mentioned long wait times for food, with some reporting waits of over an hour.
Order Accuracy
Many reviews highlighted issues with incorrect orders, with customers often receiving the wrong items or missing components.
Food Quality
Feedback indicated inconsistent food quality, with reports of cold, undercooked, or poorly presented items.
Customer Service
While some staff were praised for their friendliness and helpfulness, there were numerous complaints about rude or unprofessional behavior from certain employees.
Overall Experience
Despite mixed reviews, some customers expressed loyalty to the brand, citing good experiences and enjoyable food.