Business Details
About
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
- RestroomAvailable
- Welcomes familiesAvailable
Location
Hours
Reviews
4.1
677 reviews
5 stars
387
4 stars
125
3 stars
74
2 stars
30
1 star
61
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer service experiences vary widely; some staff are friendly and attentive, while others display poor attitudes and lack of acknowledgment.
Wait Times
Many customers reported long wait times for food and orders, often exceeding expectations for fast food.
Food Quality
Food quality is inconsistent; while some items are praised as fresh and tasty, others are criticized for being stale or poorly prepared.
Cleanliness
The restaurant is generally noted for its cleanliness, including the dining area and restrooms.
Ice Cream Satisfaction
Ice cream products, particularly Blizzards, are frequently highlighted as enjoyable and well-received by customers.
- LALee AyerOct 28, 20251.0Got a medium turtle blizzard 10/ 28/ 23 paid $6.00 for it to get ice cream with 3 pecans and nothing else.
- KSKat SAug 25, 20251.0Don't know why yall are closed until 10 am while the one in deridder is open before yall this is ridiculous
- GMGreg McGuireAug 22, 20255.0This is a good one. The ice cream was very good. Good people taking care of things.
- TTTheAverageBrokeGuyAug 7, 20251.0Be ready to wait 15 to 20 min for food. Its ridiculous
- EKErica KielyJul 12, 20253.0Ordered an icecream cake for my mom's birthday. Ordered on 7/9 for pickup on 7/11 via online. Nothing fancy picked one that was already available and just asked to add Happy Birthday. I live out of town and was going to pick-up on my in. So picked noon as pick up time. Got to restaurant at 1pm. Drive through was hopping. I went inside and 5 people looked at me but noone acknowledged me. There were no patrons inside. I was patient. Could clearly see they were all busy. Finally someone comes to ask what I needed. I told them Iwas there to pickup a cake I ordered online. None asked my name or asked to see my order confirmation. The young man said he would right back. Came back a couple minutes later and said manager would be with me shortly. Ok, stood there and stood there. Someone else walks up. I think it is the manager. She asks how she can help. I tell her again what I am there for. She has a blank expression on her face and walks away. A few minutes later she comes back and says my cake will be ready in 3 minutes. I tell her it was supposed to be done at noon and she just says sorry and walks away. I wait some more. Not sure how long but it was more than 5 minutes. At this point I have been waiting for probably 15 minutes for something that I thought was going to be a quick in and out since I pre ordered. Blank expression lady comes back and say cake is ready and rings me up. Then the manager comes out with my cake and starts bagging it up. It looks like a quick uh-oh decorating job of what i ordered. She apologizes with something like , sorry I have not been here to do it. So she has been decorating the cake while her staff stalls. I was disappointed, but it is a DQ cake and we don't get those for the decorations. They are about the cake itself. But what if I had ordered something custom and it turned out terrible because someone forgot and did a rushed job and ruined someone's event. I should have said something then but it was not a big deal what it looked like to us. I thought by ordering several days ahead it would give them plenty of time. See photos for what I ordered vs what I got
Frequently Asked Questions About Dairy Queen Grill & Chill
Where is Dairy Queen Grill & Chill located?
It is located at 190 Alexandria Hwy, Leesville, LA 71446-2987, USA.
What are the operating hours of Dairy Queen Grill & Chill in Leesville?
The restaurant is open from 10:00 AM to 10:00 PM Monday through Thursday and Sunday; until 11:00 PM on Fridays and Saturdays.
Is Dairy Queen Grill & Chill open on major holidays?
It is closed on Thanksgiving Day (November 27, 2025) and Christmas Day (December 25, 2025).
What types of food and treats are Dairy Queen Grill & Chill known for?
They feature soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Basket, Grillburger®, shakes & malts, and ice cream cakes.
Does this Dairy Queen location offer drive-thru and seating options?
Yes, it offers drive-thru, indoor and outdoor seating, including booster and high chairs, and is family-friendly with wheelchair accessibility.
How can I order food online from Dairy Queen Grill & Chill?
You can place pickup orders online at https://www.dairyqueen.com/en-us/order/pickup/n/44873/.
Are there free WiFi and restroom facilities available at Dairy Queen Grill & Chill?
Yes, the location provides free WiFi and restroom facilities.
What nearby places can I visit before or after dining at Dairy Queen Grill & Chill?
Nearby places include Leebo's Shop A Lott convenience store and gas station, Krispy Krunchy Chicken fast food, and The Hickory Smoke House barbecue restaurant.
Are there any nearby gas stations near Dairy Queen Grill & Chill?
Yes, Chevron, Shell, and Leebo's Shop A Lott offer gas station services close by.
What entertainment or community places are close to Dairy Queen Grill & Chill?
Academy FTK dance school and amusement park, as well as Vernon Parish Chamber of Commerce and Trinity Lutheran Church, are nearby.