Whataburger

Reviews

• MK

  melissa King

  Mar 29, 2026
  1.0
  We had a simple order and waited for almost 30 minutes for food. We were greeted by Martha after waiting at the counter for almost 5 minutes. Martha looked real excited to be at work and take our order. Ha ha. There were over 6 people in the back laughing and goofing off. Haven’t seen poor service like this at a whataburger ever. I would not recommend this whataburger at all.
• BB

  Berkey Berkey

  Mar 29, 2026
  1.0
  I sat at the screen for almost 5 minutes before someone was able to take my order. I specified UNsweet tea so very clearly when I ordered my food. I waited in the line for 20 minutes. I gave them the benefit of the doubt, I assumed they were understaffed and I really wanted whataburger. But when I finally got to the window, they had at least 6 people working, and the restaurant wasn’t even that busy! After receiving my room temperature sandwich, mushy cold fries, and the wrong drink, I was unable to leave due to a truck stopped in front of me (waiting on his food). I tried to get the attention of the lady bringing food to the cars in the second line, so that she could ask him to pull forward, but every time I tried to get her attention, she flat out ignored me. Right in front of me. All in all, I spent about 30 minutes at this whataburger to get terrible food, then get ignored by employees. The restaurant has been this way since the day it opened and I don’t think it will ever change. Terrible management, terrible employees, terrible food.
• RR

  Rollsroyce

  Mar 26, 2026
  1.0
  Insanely slow 🐌 45min for one burger and all they keep saying is they are making it right now 🤦‍♂️
• AF

  Arturo Flores

  Mar 15, 2026
  1.0
  We ALL know why this Whataburger is so awful. You know it, I know it, everyone knows it. Waiting 45 minutes for two burgers and an order of wings isn’t the biggest issue.. but the attitude, yelling at customers to pull up, getting pissed because a customer is wanting their order 100% correct and had the audacity to ask for a missing item. This staff will be the reason this Whataburger doesn’t last. In 45 minutes 8 cars pulled off in anger. I left this for last because it’s something I’ve never seen before.. the person working the drive thru lane handed the iPad to the customer and had them enter their food.
• SH

  Shaletha Hall

  Mar 12, 2026
  1.0
  They didn't have any meat and still took orders. Customers waited for 45 mins until something was said or done. The general manager, Ashley, was rude. While on the phone (speaker phone) with her employees, she said "give her the money and get her out of MY lobby!" The workers were trying to do the right thing until their frustration kicked in. Food was messed up still after waiting 45 mins. March 12, 2026 at 7pm.