Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
At Wendy’s in Lake Charles, LA we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Lake Charles, LA hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.4
882 reviews
5 stars
322
4 stars
165
3 stars
144
2 stars
77
1 star
174
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous customers reported rude and unhelpful staff, with many experiences of poor customer service and long wait times.
Food Quality
Several reviews mentioned cold, old, or incorrect food orders, with complaints about the freshness and preparation of items.
Cleanliness
Multiple customers noted unsanitary conditions in the dining area and bathrooms, with some mentioning dirty floors and tables.
Wait Times
Consistent complaints about slow service, particularly in the drive-thru, with some customers waiting over 30 minutes.
- GLGreg LeJeune5 days ago3.0Food was good, service was lacking. Coffee was lukewarm, almost cold! Employees make you feel like you are an inconvenience if you order for dine in.
- RBRichard BaggettDec 18, 20251.0Hamburger wasn’t cooked. No napkins. Terrible service
- JFJ FDec 12, 20251.0Rude employees and food cold. They ask me could I wait on my food I told them yes I would. All for them to PULL ME UP to walk my food outside at the SAME TIME. so I’m thinking okay maybe they just thought it was going to take long. NO it wasn’t the case They literally give me COLD,HARD FOOD, DISGUSTING would NEVER GO BACK NOR RECOMMEND!!!!!! HORRIBLE SERVICE!
- PPpeldia pitreNov 23, 20251.0It doesn’t matter what time I go or how long I stay away and give them another try. Everything is horrible. My order is Never correct! Then have the nerve to get attitudes
- JUJota UsaOct 5, 20251.0Very bad experience at night time
Frequently Asked Questions About Wendy's
Is 351 Gerstner Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the driving hours for Wendy's at 3505 Gerstner Memorial Drive?
Wendy's drive-through is open from 10:30 AM to 2:00 AM on Mondays and from 6:00 AM to 2:00 AM Tuesday through Sunday.
Does this Wendy's location serve breakfast?
Yes, Wendy's at 3505 Gerstner Memorial Drive serves breakfast including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
Can I order delivery from Wendy's in Lake Charles, LA?
Yes, delivery is available. Use the Wendy’s app or visit order.wendys.com and enter your address to see if delivery is available in your area.
How can I contact this Wendy’s location for feedback or questions?
You can reach Wendy's Customer Care via live chat or message on their Contact page or call 888-624-8140. To contact this location directly, dial (337) 377-0675.
What payment methods are accepted at Wendy’s Lake Charles?
They accept American Express, Cash, Discover, MasterCard, and Visa for payment.
Where can I find the menu and prices for Wendy's in Lake Charles?
Visit https://order.wendys.com or use the Wendy’s app, select the Lake Charles location, and view the menu with prices and nutrition details.
What are some nearby places to Wendy's on Gerstner Memorial Drive?
Nearby places include Mattress Direct Inc, Jiffy Lube (3503 Gerstner Memorial Blvd), GameStop, BBQ West, and Logan’s Roadhouse among others, which provide options for shopping, automotive services, and dining.
Are there any dining options near Wendy's on Gerstner Memorial Drive where I can eat after visiting?
Yes, near Wendy’s you can find BBQ West, Twisted Tenders, Logan’s Roadhouse, Outback Steakhouse, Kyoto Japanese Steak House, Johnny Carino’s Italian Restaurant, and El Paso Mexican Grill offering a variety of cuisines.
If I need fuel or automotive services near Wendy’s, where should I go?
Nearby you have Chevron and Murphy USA gas stations, Jiffy Lube for oil changes and brakes, and Naun’s Hand Car Wash for car washing.
Does Wendy’s Lake Charles accept mobile orders through an app?
Yes, you can download the Wendy’s app to place orders, get specials, and deals conveniently from your mobile device.