Business Details
About
Fast Food RestaurantBreakfast Restaurant
At Wendy’s in Lake Charles, LA we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Lake Charles, LA hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.4
876 reviews
5 stars
322
4 stars
165
3 stars
142
2 stars
77
1 star
170
What are people saying?
AI-generated from recent customer reviews
Service Quality
Many customers reported rude and disrespectful service from staff, particularly at the drive-thru.
Wait Times
Consistently long wait times were noted, with some customers waiting over 30 minutes to place their orders.
Food Quality
Food quality was often criticized, with reports of cold, old, or incorrect orders.
Cleanliness
Several reviews mentioned unsanitary conditions, including dirty dining areas and bathrooms.
Staff Attitude
Employees were frequently described as unmotivated or unfriendly, impacting the overall customer experience.
- JUJota UsaOct 5, 20251.0Very bad experience at night time
- ATAlana TalbertSep 30, 20251.0Gave me some old food, I am in pain
- CLChris LavezzoSep 10, 20251.0Honestly will never go back to this Wendy’s my order was very simple the burrito meal and a coke with the French toast sticks and a caramel coffee. The person that took my order was extremely disrespectful first off. It was busy so I ignored it. I got my food and my drinks. For some reason I was given a Dr Pepper with no straw, and the coffee was not mixed at all. Overall horrible experience
- JFJanet FontenotAug 20, 20254.0I just went through there and ordered the chicken BLT sandwich bag meal with a Dr pepper barbecue sauce and an extra BLTs chicken sandwich and they forgot my extra sandwich so I paid 10 something for a $6 bag
- CWCheyne WeirAug 14, 20252.0I understand being frustrated with a larger order. But 4 biggie bags being met with a “oh hell no” at the drive thru almost had me drive away. There is always an attitude when ordering something small or large.
Frequently Asked Questions About Wendy's
Is 351 Gerstner Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Lake Charles, LA?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Lake Charles, LA into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (337) 377-0675.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 351 Gerstner Wendy’s serve breakfast?
Yes, this Wendy’s location in Lake Charles, LA serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the driving hours for Wendy's at 3505 Gerstner Memorial Drive?
Wendy's drive-through is open from 10:30 AM to 2:00 AM on Mondays and from 6:00 AM to 2:00 AM Tuesday through Sunday.
Does this Wendy's location serve breakfast?
Yes, Wendy's at 3505 Gerstner Memorial Drive serves breakfast including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
Can I order delivery from Wendy's in Lake Charles, LA?
Yes, delivery is available. Use the Wendy’s app or visit order.wendys.com and enter your address to see if delivery is available in your area.
How can I contact this Wendy’s location for feedback or questions?
You can reach Wendy's Customer Care via live chat or message on their Contact page or call 888-624-8140. To contact this location directly, dial (337) 377-0675.
What payment methods are accepted at Wendy’s Lake Charles?
They accept American Express, Cash, Discover, MasterCard, and Visa for payment.
Where can I find the menu and prices for Wendy's in Lake Charles?
Visit https://order.wendys.com or use the Wendy’s app, select the Lake Charles location, and view the menu with prices and nutrition details.
What are some nearby places to Wendy's on Gerstner Memorial Drive?
Nearby places include Mattress Direct Inc, Jiffy Lube (3503 Gerstner Memorial Blvd), GameStop, BBQ West, and Logan’s Roadhouse among others, which provide options for shopping, automotive services, and dining.
Are there any dining options near Wendy's on Gerstner Memorial Drive where I can eat after visiting?
Yes, near Wendy’s you can find BBQ West, Twisted Tenders, Logan’s Roadhouse, Outback Steakhouse, Kyoto Japanese Steak House, Johnny Carino’s Italian Restaurant, and El Paso Mexican Grill offering a variety of cuisines.
If I need fuel or automotive services near Wendy’s, where should I go?
Nearby you have Chevron and Murphy USA gas stations, Jiffy Lube for oil changes and brakes, and Naun’s Hand Car Wash for car washing.
Does Wendy’s Lake Charles accept mobile orders through an app?
Yes, you can download the Wendy’s app to place orders, get specials, and deals conveniently from your mobile device.