Business Details
About
Fast Food RestaurantBreakfast Restaurant
At Wendy’s in Lake Charles, LA we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Lake Charles, LA hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.6
1,138 reviews
5 stars
423
4 stars
243
3 stars
207
2 stars
88
1 star
177
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous reviews highlighted poor customer service, with staff being rude, inattentive, and unprofessional.
Order Accuracy
Many customers reported issues with incorrect orders, missing items, and overall lack of attention to detail.
Food Quality
Several reviews mentioned cold or poorly prepared food, with complaints about dry sandwiches and old fries.
Cleanliness
The restaurant was frequently described as dirty, with reports of flies and unsanitary conditions.
Speed of Service
Customers consistently noted slow service, with long wait times at both the drive-thru and inside the restaurant.
- SLShane LavergneOct 22, 20251.0Service sucks guy at the register kept walking off eyes half closed like he was on something tell people it would be 15-20 min before he could take there order took 25 min to get food
- OSOrlando SantellanoOct 19, 20251.0Don’t waste your time
- BHBonnie HollidayOct 4, 20251.0Ok. We ordered 2 chicken sandwiches. Noth were so dry. French fries were old and it was 28.00.
- BBBuckin' BeefSep 26, 20253.0Ordered breakfast and had to go back up for his sausage gravy we ordered and they gave him the smallest container of sausage gravy when we paid for a bigger container
- EMElijah MillerSep 9, 20252.0Didn't get certain food items ordered originally as they were left out. Burgers seemed poorly made. Straws and napkins were also left off. Check your bag before you drive off.
Frequently Asked Questions About Wendy's
Is 355 Prien Lane Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Lake Charles, LA?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Lake Charles, LA into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (337) 405-7639.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 355 Prien Lane Wendy’s serve breakfast?
Yes, this Wendy’s location in Lake Charles, LA serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-through hours at Wendy's in Lake Charles, LA?
The drive-through at Wendy's in Lake Charles is open daily from 6:00 AM to 2:00 AM.
Does this Wendy's location serve breakfast?
Yes, the Wendy's at 714 West Prien Lake Road serves breakfast including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
Is delivery available from Wendy's in Lake Charles?
Delivery is available through the Wendy's app or order.wendys.com by entering your delivery address to check availability.
What payment options does Wendy's Lake Charles accept?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa payments.
How can I provide feedback or contact this Wendy's location?
You can contact Wendy's Customer Care via live chat or phone at 888-624-8140, fill out a customer satisfaction survey, or call the Lake Charles location directly at (337) 405-7639.
Where is Wendy's located in Lake Charles?
Wendy's is located at 714 West Prien Lake Road, Lake Charles, LA 70601.
What are some nearby points of interest around Wendy's Lake Charles?
Nearby places include Billy Navarre Chevrolet car dealership, Exxon gas station, and Home2 Suites by Hilton Lake Charles hotel which can be convenient for customers visiting Wendy's.
Is there a hotel nearby if I want to stay near Wendy's Lake Charles?
Yes, Americas Best Value Inn and Suites Lake Charles, as well as Home2 Suites by Hilton Lake Charles, are close to Wendy's providing accommodation options.
Can I visit a mobile phone store near Wendy's in Lake Charles?
Yes, T-Mobile and Geek Squad are nearby mobile phone and electronics stores customers could visit before or after dining at Wendy's.
What meals are served at Wendy's Lake Charles?
Wendy's at this location serves breakfast, lunch, and dinner.