Business Details
About
Fast Food RestaurantBreakfast Restaurant
At Wendy’s in Lake Charles, LA we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Lake Charles, LA hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.4
900 reviews
5 stars
317
4 stars
172
3 stars
149
2 stars
78
1 star
184
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers reported a mix of helpful and rude staff, with several complaints about unprofessional behavior and long wait times.
Food Quality
Many reviews highlighted issues with food being cold, improperly prepared, or missing items, while a few praised the freshness and taste.
Cleanliness
Multiple customers noted that the restaurant was dirty, with unclean tables and floors.
Speed of Service
Several reviews mentioned slow service, particularly during peak hours, with long wait times in both drive-thru and lobby.
Customer Experience
Some customers had positive experiences with cheerful staff, while others expressed frustration over poor service and unfulfilled orders.
- JPJacob PellegrinOct 9, 20255.0Great place!
- FMFredrick MatherneOct 7, 20254.0Staff are very helpful. Food is hot and quickly delivered.
- RBRachel BenglisSep 28, 20255.0Loved the chili!
- MWMarlon WilliamsSep 17, 20254.0Outdoors near downtown lakefront. Good area to walk, talk and chill.
- DCDan CroomAug 16, 20254.0Good front desk service clean dining room quick food turn out. Overall I'd say it was one of the more enjoyable Wendy's to go to
Frequently Asked Questions About Wendy's
Is 354 Broad Street Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Lake Charles, LA?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Lake Charles, LA into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (337) 405-7636.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 354 Broad Street Wendy’s serve breakfast?
Yes, this Wendy’s location in Lake Charles, LA serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-through hours at Wendy's located at 125 Broad Street?
The drive-through at this Wendy's is open from 6:00 AM to 12:00 AM Monday through Saturday, and from 7:00 AM to 12:00 AM on Sundays.
Does this Wendy's location serve breakfast?
Yes, Wendy's at 125 Broad Street serves breakfast, including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
Is Wendy's at 125 Broad Street open currently?
Yes, this Wendy's location is open and committed to serving customers every day.
How can I place an order for pickup or delivery at this Wendy's location?
You can order through the Wendy's app or visit order.wendys.com to place your pickup or delivery order from this location.
What payment options are accepted at Wendy's on Broad Street?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
How can I contact Wendy's at this location for questions or feedback?
You can call this location directly at (337) 405-7636 or reach out through Wendy's Customer Care via their contact page or live chat.
Are there any nearby banks or ATMs near Wendy's at 125 Broad Street?
Yes, nearby is a Chase Bank and a Chase ATM which can be convenient for customers needing banking services before or after visiting Wendy's.
What nearby parks or recreational areas can I visit around Wendy's on Broad Street?
North Shore Lake Charles, a park and beach area, is close by, offering a nice place to relax before or after your meal at Wendy's.
Are there other dining options near Wendy's at 125 Broad Street?
Yes, nearby dining options include another Wendy's and The Pioneer Club, an American restaurant and golf course, providing alternatives or complementing your visit.
Does Wendy's at Broad Street provide nutrition and allergen information?
Yes, nutrition and allergen information is available on the Wendy's menu website, mobile app, and in-restaurant posters, with staff available to assist.