Taco Bell

3.5
1149 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 728 E Prien Lake Rd in Lake Charles. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
728 E Prien Lake Rd, Lake Charles, LA
70601, United States

Hours

Reviews

3.5
1,149 reviews
5 stars
449
4 stars
201
3 stars
181
2 stars
102
1 star
216

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported inconsistent service quality, with some praising friendly staff while others experienced rudeness and poor customer interactions.

Food Quality

Feedback on food quality varied; while some customers enjoyed fresh and well-prepared meals, others received cold or incorrect orders.

Availability Issues

Several reviews mentioned frequent shortages of menu items and ingredients, leading to customer dissatisfaction.

Cleanliness

The cleanliness of the restaurant was noted positively by some, but others reported unsanitary conditions and poor maintenance.

Ordering Experience

Customers expressed frustration with the self-service kiosks and the lack of human interaction during the ordering process.
  • DS
    Dylan Smith
    Nov 5, 2025
    3.0
    Service is slow
  • DD
    DL
    Oct 19, 2025
    1.0
    I order 2 crunchy tacos. 1 with beef the other 1 with chicken. The chicken was cold, had to bring back to get it right. I will NEVER return to that TACO BELL 🔔. It was even busy when I went. It was 3pm.
  • BW
    Brandon Wyatt
    Oct 18, 2025
    3.0
    They are always out of drinks other than that its good for something quick late at night
  • RR
    Ramon Rodriguez
    Sep 28, 2025
    1.0
    Very bad in Spanish the Night Shift is the manager Very bad service by the manager who works on the night shift she has no kind of education or respect Asia the client I am a dasher worker and today is 09/28/2025 that date is so that they know who is working that day they should change her because we are not to blame for her personal problems or the problem she has so that she comes to treat one badly that is not good for the work away many clients should take measures I report her with the dasher too I went to pick up an order that they gave me in the dasher and when I arrived and said the name of the customer that lady told me that that order had already been picked up by someone else more than an hour ago and I told her I just took the order and that I was going. Call the company and report what is happening and that lady threw me out of the window without wanting to solve the problem
  • LL
    Lex
    Sep 22, 2025
    5.0
    Girl at the window with the cute eyebrows is a rockstar. Give her a raise She’s a sweetheart she made sure to pay attention to the details of my order and even helped me with making my order easier to carry

Frequently Asked Questions About Taco Bell

What are the drive-through hours at Taco Bell on weekdays?

Taco Bell's drive-through is open from 9:00 AM to 2:00 AM Monday through Thursday, and until 4:00 AM on Fridays.

Does Taco Bell in Lake Charles offer online ordering services?

Yes, you can order ahead online or via the mobile app for pickup or delivery.