Business Details
About
Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 728 E Prien Lake Rd in Lake Charles. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Hours
Reviews
3.5
1,158 reviews
5 stars
454
4 stars
203
3 stars
181
2 stars
102
1 star
218
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor service, including rude staff and long wait times, particularly during busy hours.
Food Quality
There were numerous complaints about cold food, incorrect orders, and missing items, although some customers praised the freshness and taste of their meals.
Ordering Experience
Many customers expressed frustration with the self-service kiosks and the drive-thru ordering process, citing issues with item availability and order accuracy.
Staff Attitude
While some employees received positive feedback for their friendliness, others were noted for having a bad attitude, impacting the overall customer experience.
- RBRay broxsonDec 20, 20251.0Cold food, chulpas with one tablespoon of selected protien and five tablespoon spoons of sour cream and a heap of lettuce. Honestly I should know better by now that taco bell employees dont do there jobs. I literally had to tell them at the window what I was there for.
- SJSimeon JonesDec 3, 20251.0Been going to this Taco Bell for a while now. The service always takes longer than expected. My food was softly thrown in front of my face. With that they are poorly preparing the food Iām paying for. Hopefully yall get better.
- BGbrian grayNov 28, 20251.0I've been going here since the 90s and finally have to stop. The employees have always been great, but the company has really messed up with their copycat Alexa drive through menu. When you order a combo if there's one item not available, fake Alexa tells you the combo isn't available and you have no idea which item isn't available. Then you order another combo and that one may not be available either. Then you order an individual item and that's when you start finding out what they're out of. It's super aggravating having to jump around picking different items, especially when what you actually wanted isn't available. Add to that the way they're pushing chicken so hard and are constantly out of items with beef. I understand. I understand the economy is weird but Taco Bell could at least make it easier for us to order without having to keep hoping something is available. The menu could literally have lines through unavailable items...it's 2025 for crying out loud. This is my last visit to Taco Bell. It's just a hassle anymore to actually leave with something you want.
- DSDylan SmithNov 5, 20253.0Service is slow
- DDDLOct 19, 20251.0I order 2 crunchy tacos. 1 with beef the other 1 with chicken. The chicken was cold, had to bring back to get it right. I will NEVER return to that TACO BELL š. It was even busy when I went. It was 3pm.
Frequently Asked Questions About Taco Bell
What are the drive-through hours at Taco Bell on weekdays?
Taco Bell's drive-through is open from 9:00 AM to 2:00 AM Monday through Thursday, and until 4:00 AM on Fridays.
Does Taco Bell in Lake Charles offer online ordering services?
Yes, you can order ahead online or via the mobile app for pickup or delivery.
What types of payment does Taco Bell accept?
Taco Bell accepts American Express, Cash, Discover, MasterCard, and Visa cards.
What menu items are Taco Bell known for at this location?
They serve classic tacos, burritos, combos, Dollar Cravings, and specialties like the Crunchwrap Supreme and Cheesy Gordita Crunch.
Does this Taco Bell location serve breakfast?
Yes, Taco Bell serves breakfast at this location.
Is there seating available if I want to dine in?
Yes, this Taco Bell location has seating available for dine-in customers.
Can I use Taco Bell's drive-through for a late night meal?
Yes, the drive-through is open late, typically until 2:00 AM on most nights and until 4:00 AM on Fridays and Saturdays.
What nearby restaurants can I visit before or after dining at Taco Bell?
Nearby restaurants include Thai Lake Charles for Asian cuisine, Hong Kong Chinese Restaurant for Chinese food, and The M Bar Sports Bar & Grill for seafood and bar fare.
How can nearby businesses like World Finance or Gene Koury Auto Sales complement a visit to Taco Bell?
You can conveniently access financial services at World Finance or browse vehicles at Gene Koury Auto Sales before grabbing a meal at Taco Bell.
Are there any nearby health or wellness services close to Taco Bell?
Yes, the Calcasieu Parish Health Department and gyms like Success With Jess and Jazzercise Lake Charles are nearby for health and fitness needs.