Taco Bell

3.4
816 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 4305 Nelson Rd in Lake Charles. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
4305 Nelson Rd, Lake Charles, LA
70605, United States

Hours

Reviews

3.4
816 reviews
5 stars
304
4 stars
142
3 stars
129
2 stars
63
1 star
178

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect or incomplete orders, particularly with mobile and drive-thru orders.

Customer Service

Feedback on customer service was mixed; while some praised the staff for being friendly and helpful, others experienced rudeness and poor attitudes.

Food Quality

Several reviews mentioned inconsistent food quality, with complaints about cold food, insufficient portions, and incorrect preparation.

Drive-Thru Experience

The drive-thru service received criticism for long wait times and confusion, particularly with the new mobile order pickup process.

Cleanliness

The restaurant was generally noted to be clean, contributing positively to the overall dining experience.
  • BP
    Bailee Papadimitriou
    4 days ago
    1.0
    Doesnt even deserve stars, i ask for one minute when i was ordering and they came on the speaker got mad and gave me a minute and when i said i was ready the lady said oh my god. Will not be returning. First and last time.
  • ZM
    Zakk Shane Miller
    Nov 8, 2025
    1.0
    Stupid AI drive through technology screws up your order. Also out of everything. Finally talked to a human and still got my order wrong.
  • KL
    K Lo
    Nov 4, 2025
    1.0
    Young rude girl working the window needs training or another job
  • MS
    Maci Simon
    Oct 16, 2025
    1.0
    Since I moved to Lake Charles in August I’ve gone to Taco Bell countless times and never had a problem but today the girl at the window was so rude. I placed an online order and I told the AI thing I had an online order and the AI told me “see you at the window” when I got to the window the girl was so confused and asked what my order was was. When I told her she said next time you have to stop at the speaker and I told her I did and she told me no you didn’t you have to stop and tell it your order and I again told her I did and she preceded to ruff and roll her eye at me and said “have a good day with a attitude”
  • EF
    Ezra Fruge
    Oct 3, 2025
    2.0
    I ordered a Cantina Chicken Quesadilla with Chipotle sauce instead of the Verde sauce, they got the order correct, but they only cut the quesadilla into 3 instead of the usual 4, and the Chipotle sauce containers were barely even half full instead of the usual completely full. The cheese on the quesadilla was not even melted, and the quesadilla was not cut correctly, so I had to cut it myself so I didn't have to pull it apart.

Frequently Asked Questions About Taco Bell

What are the drive-through hours at Taco Bell on Nelson Rd in Lake Charles?

The drive-through is open from 9:00 AM to 4:00 AM on Monday through Thursday and Sunday, and until 5:00 AM on Friday and Saturday.

Where is Taco Bell located in Lake Charles?

Taco Bell is located at 4305 Nelson Rd, Lake Charles, LA 70605.