Taco Bell

3.2
890 reviews

Business Details

(337) 478-2551

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 3407 Gerstner Memorial Blvd in Lake Charles. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
3407 Gerstner Memorial Blvd, Lake Charles, LA
70607, United States

Hours

Reviews

3.2
890 reviews
5 stars
316
4 stars
124
3 stars
123
2 stars
83
1 star
244

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported poor service, including long wait times, rude staff, and incorrect orders.

Food Quality

Many reviews mentioned unsatisfactory food quality, including cold items, missing ingredients, and poorly prepared meals.

Cleanliness

Several customers noted cleanliness issues, both in the dining area and with employee hygiene.

Ordering Experience

The use of kiosks for ordering was criticized, with many customers finding it difficult and frustrating.

Positive Experiences

Despite the negative feedback, some customers praised the food quality and friendly staff at certain times.
  • RM
    Reba Mcbride
    Jan 11, 2026
    1.0
    Not only did I watch an employee walk around the building, sweeping and smoking a joint trying to hide behind the pillar so people didn’t see her. All of my food came out half cooked most of the cheese and all of my items were not cooked or melted or anything worst Taco Bell I’ve absolutely ever been to.
  • JS
    Jasper Scibelli
    Jan 10, 2026
    2.0
    Not only did thy put lettuce on my taco when I asked for none, they didnt even put MEAT on my MEAT NACHOS They weren't busy either so it couldnt have been a mix up. Manager was already yelling at the workers to actually read the screen
  • PP
    Pipelineher
    Dec 19, 2025
    4.0
    My food was good and prepared fresh. The wait in the drive-through was very long. By the time I made it to the speaker, I was told to wait. After a good amount of time had passed with no one in line in front of me, I asked if anyone was there, and I was asked again to wait. About 2 minutes later they were finally ready to take my order, which I had already placed on the app.
  • AD
    Alysha Dye
    Dec 3, 2025
    1.0
    The employees need to learn how to read because an online order does not mean door dash order and it would be printed on the receipt
  • BM
    Brian Meyers
    Oct 19, 2025
    1.0
    Needs to have a real person take your order. It messed my order up and they wouldn’t let me fix it at the window!!!!

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