Service Issues
Customers frequently reported poor service, including long wait times, rude staff, and incorrect orders.
Food Quality
Many reviews mentioned unsatisfactory food quality, including cold items, missing ingredients, and poorly prepared meals.
Cleanliness
Several customers noted cleanliness issues, both in the dining area and with employee hygiene.
Ordering Experience
The use of kiosks for ordering was criticized, with many customers finding it difficult and frustrating.
Positive Experiences
Despite the negative feedback, some customers praised the food quality and friendly staff at certain times.