Subway

3.7
180 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Lake Charles Subway® Restaurant at 227 North Highway 171 brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
227 North Highway 171, Lake Charles, LA
70611, United States

Hours

Reviews

3.7
180 reviews
5 stars
81
4 stars
35
3 stars
19
2 stars
12
1 star
33

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some employees are friendly and attentive, while others are reported as rude and unprofessional.

Food Quality

Inconsistent food quality; some customers enjoyed their meals while others complained about poor sandwich preparation and stale ingredients.

Coupon Issues

Frequent complaints about the location not honoring Subway coupons, leading to customer frustration.

Service Speed

Service speed is often criticized, with reports of long wait times and slow sandwich preparation.

Cleanliness

Concerns about cleanliness, including reports of dust and flies in the establishment.
  • MM
    MB
    Nov 2, 2025
    1.0
    I don't even know why I come here at this point. When I first walked in, 4 people were on the clock and standing around the counter eating (chips, cookies, something with marinara sauce)... cool. No problem. Just give me my online order. Well it wasn't ready, again, no big deal, I'll wait. I could tell there was a new person on the line so I gave the benefit of the doubt and patiently waited. The manager was right there so I was hoping the order would be done correctly... but alas. Here I am. Giving a one star review. Now before I go into the sandwich, I want to say I worked at Subway before and know exactly how everything should be done.... and this wasn't even close. None of my sandwiches were toasted, all ingredient portions were either too much or barely anything there... but the worst part is that the bacon was very undercooked. It was not placed in the microwave OR the toaster but just thrown on the sandwich off of the line. To solve this I am unsure what to do. I spent $40 on this food to possibly make me sick and I don't think I can contact the manager because she is the one who allowed it to go out like that. I took pictures of the sandwiches and bacon. I will try to attach them.
  • CD
    Chaise Deshotel
    Oct 24, 2025
    2.0
    Food took a while even when placing ahead online, then to get my order it it be mostly bread like they ran out of meat and just didn't wanna say anything
  • DG
    dylan gamble
    Oct 7, 2025
    3.0
    no red onions or black pepper on my sub :( very disappointed, asked for little cheese sauce but that doesnt mean a tiny drop on one side 😢 very nasty. the last order i got the cucumbers tasted like chemicals as well. do better subway and toast my subs when i ask.
  • JB
    Jameson Benson
    Jul 14, 2025
    5.0
    Billie Jo and Layla were very attentive and very helpful. I will definitely be returning!
  • BE
    Brady Everett
    Jul 14, 2025
    5.0
    They were awesome and funny!

Frequently Asked Questions About Subway

Where is Subway located in Lake Charles, LA?

Subway is located at 227 North Highway 171, Suite 103, Lake Charles, LA 70611.

What are the operating hours for Subway at 227 North Highway 171?

Subway is open Monday from 9 AM to 11 PM; Tuesday from 8 AM to 10 PM; and Wednesday through Sunday from 9 AM to 11 PM.