Subway

3.9
212 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Lake Charles Subway® Restaurant at 227 North Highway 171 brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
227 North Highway 171, Lake Charles, LA
70611, United States

Hours

Reviews

3.9
212 reviews
5 stars
114
4 stars
35
3 stars
19
2 stars
12
1 star
32

What are people saying?

AI-generated from recent customer reviews

Customer Service

Regina, the manager, received numerous commendations for her friendly and attentive service, creating a welcoming atmosphere for customers.

Cleanliness

The store was frequently noted for its cleanliness and well-organized environment, contributing to a positive dining experience.

Food Quality

While many customers praised the freshness and quality of the food, there were complaints about inconsistent sandwich preparation and issues with ingredient portions.

Coupon Policy

Several reviews highlighted dissatisfaction with the store's refusal to honor Subway coupons, leading to frustration among customers.

Staff Efficiency

There were mixed reviews regarding staff efficiency, with some customers experiencing long wait times and poor service during busy periods.
  • KK
    Kristine
    Dec 11, 2025
    5.0
    When i went to eat, Regina, the manager welcomed me with a heart warming smile. The food was great and the atmosphere was good. The crew were fantastic. You can tell Regina runs this store with care. I will be going back as often as I can.
  • AB
    Anyah beachy
    Dec 10, 2025
    5.0
    Went in for a quick sandwitch and met y'all's manager I think her name was Regina and she was truly so helpful and explained the two different subs I was debating on getting very well! So sweet and cheerful! Usually managers aren’t the sweetest but that was not the case with Regina very kind!
  • PW
    PhillyP Wilson
    Dec 9, 2025
    5.0
    The manager Regina is such a sweet lady. She always makes sure everything is correct before checking me out and I really appreciate the cleanliness of this store. Great job Regina. She has great workers at this location, especially Billie Jo, who always greets everyone with a smile and has an encouraging word to say to brighten your day. Thanks Billie Jo for making me smile.
  • KB
    Kaylee Beasley
    Dec 9, 2025
    5.0
    I have a great experience at this Subway every time I visit! Regina, the manager, is incredibly friendly and runs a tight ship. The store is clean, the service is fast, and the food is fresh. It's clear she cares about her customers and her team. Highly recommend!
  • CS
    Chris Slater
    Dec 8, 2025
    5.0
    Ms Regina served us and was very through she washed her hands before serving us put gloves on when asked to clean knife due to mayonnaise allergy she had no issues with it and did it with a smile she was spot on and very pleasant with her staff and other guest we will definitely be back thank you for a positive experience we will be back

Frequently Asked Questions About Subway

Where is Subway located in Lake Charles, LA?

Subway is located at 227 North Highway 171, Suite 103, Lake Charles, LA 70611.

What are the operating hours for Subway at 227 North Highway 171?

Subway is open Monday from 9 AM to 11 PM; Tuesday from 8 AM to 10 PM; and Wednesday through Sunday from 9 AM to 11 PM.