Subway

Reviews

• OO

  Oceanstone

  Jan 29, 2026
  5.0
  Food and service seem to be back to their old standards of excellence. Having the right employees makes all the difference.
• AG

  Amanda Gaspard

  Dec 3, 2025
  5.0
  Went and got lunch yesterday and it was really busy but Logan and the other worker did an amazing job. Very pleasant experience will definitely be back
• AS

  Abigail Sanders

  Dec 1, 2025
  5.0
  My wife and I went to subway for lunch today. Logan had great customer service and was super friendly!
• AC

  Andrew Coe

  Nov 8, 2025
  1.0
  I've been going to this location ever since the one by McNeese stopped taking expired coupons and it's a shame because they had excellent service too. Every time I have been to this location they always have a single employee working the lunch rush. The owner needs to hire more people, because every time I come, customers walk out because the line is too slow. This time the employee was obviously very inexperienced, and the time before it seemed like the employee was about to have a breakdown. The coupon scanner was busted so they couldn't take my coupon. I only ever go to subway with a coupon because the sandwiches are not worth the price without a coupon. A 6 inch with two pieces of bacon is not something they should sell at regular menu price; it's a scam. Because the employee was so new, she couldn't do a price override and give me the value of my coupon even with a manager on the phone. I begrudgingly paid for the sandwiches because they were for my mom; if it were just me, I would have left them with 2 unpaid sandwiches. The employee gave me backtalk because she didn't like the way I handed over my cash (between my index and middle fingers). I'd probably act rude to customers too if I was forced to work the lunch rush by myself. She looked pretty young so I wouldn't be surprised if this was her first customer service role. Stop trying to skimp out on labor and put some experienced employees on shift. Lake Charles has a billion subways as is, and people are not obliged to come to this clown show. Next time, I'll go to the Lake St. one or the one by Albert-son's. Or maybe, I'll just stop going to subway altogether because the sandwiches are hardly worth what they are, even with a coupon.
• BW

  Brandon Wyatt

  Oct 17, 2025
  5.0
  Great service fresh food. Night shift is very professional and friendly makes sure you leave satisfied

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