Service Speed
Customers frequently reported extremely long wait times for both drinks and food, often exceeding 20-30 minutes even when the restaurant was not busy.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and food served cold or improperly prepared.
Customer Service
Feedback indicated a lack of friendly service, with several customers mentioning rude interactions and poor communication from staff.
Food Quality
Several customers expressed dissatisfaction with the quality of food, describing it as cold, overcooked, or not meeting expectations.
App Functionality
Many customers experienced issues with the mobile app and ordering kiosks, leading to frustration and delays.