Saltgrass Steak House

4.0
918 reviews
Silver Star Porterhouse with baked potato from Saltgrass Steak House

About

Steak HouseAmerican RestaurantSeafood RestaurantSaltgrass Steak House
Cut into a hearty Angus Beef steak at our award-winning scratch kitchen, Saltgrass Steak House in Golden Nugget Lake Charles. Every meal starts with complimentary, warm Shiner Bock beer bread made in house daily by our dedicated loaf master. Discover the superior flavors of Saltgrass while enjoying menu favorites like our massive Silver Star Porterhouse, our homestyle Country Fried Steak, and our slow braised BBQ Pork Ribs. Visit us for a romantic date night or try one of our huge family meal bundles for busy families on the go. Relax in the No Bull lounge and cash in on the best Happy Hour deals in town while experiencing our famous Saltgrass hospitality firsthand.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsAvailable

Location

Saltgrass Steak House
2550 Golden Nugget Blvd, Lake Charles, LA
70605, United States

Hours

Reviews

4.0
918 reviews
5 stars
545
4 stars
136
3 stars
70
2 stars
45
1 star
122

What are people saying?

AI-generated from recent customer reviews

Service Quality

Many customers praised the attentive and friendly service from various servers, particularly highlighting Kennedy and Jordan.

Food Quality

Overall, the food received positive feedback, especially the steaks, though there were some complaints about undercooked or improperly prepared dishes.

Management Issues

Several reviews mentioned dissatisfaction with management's response to complaints, particularly regarding food quality and service issues.

Atmosphere

The restaurant's atmosphere was generally well-received, although some customers noted unpleasant odors and long wait times.

Inconsistency

There were mixed experiences reported, with some customers having excellent visits while others faced significant issues with service and food.
  • TG
    trinity g.
    Dec 30, 2025
    5.0
    This was a great dining experience while at the casino. My server Darrian recommended the crab cakes and they were great. He was a really good server as well which made our experience better. Steak was great and good drinks. Will be returning
  • DD
    Deanna
    Dec 26, 2025
    5.0
    Love this Saltgrass location!! My sirloin is always juicy, never dry, and accurate to temp. I love coming back specifically for the Cajun topping and green beans. My server Kennedy was so thoughtful, sweet and attentive!! She went above and beyond and I wish her the best this holiday season!!
  • CS
    Chelsea Sumner
    Dec 25, 2025
    5.0
    Our meal was amazing. Our sever Kennedy did a fantastic job and really just made the whole experience even better. If you are ever in town and stopping by I highly recommend Kennedy she will make your experience so much better!
  • CD
    Chelsea Daniels
    Dec 25, 2025
    5.0
    My steak was amazing , the garlic butter really topped off the T-bone !! The service was great as well, thank you Kennedy for your recommendations and quick service .
  • CR
    car ram
    Dec 16, 2025
    1.0
    Visited this location Saturday 12/13/25 for the first time. No wait time, we were seated quickly. Waitress took our order fairly quickly, I ordered the shrimp cocktail to start with and wife ordered an alcoholic beverage. She brought out our beverages fairly quickly and couple minutes someone else brought out the bread and butter tray. Took a while for the shrimp cocktail to come out due to Waitress not putting the order in correctly. Another server came to our table with an app sampler but i told her I didn't order that. Our Waitress came around and told us she accidentally put in some appetizer sampler instead of the shrimp cocktail and apologized. So had to wait a few more minutes again. When the shrimp cocktail was brought to us I immediately grabbed a shrimp and took a bite, and felt something strange on the inner side of my mouth. Then realized it was a piece of hair and I was trying to grab it to pull it out of my mouth. I was so grossed out and VERY upset. Put the piece of hair on the plate. Was looking around for Waitress, and after a minute or so she came by. I told her what happened and showed her the hair. She grab the plate and walked to a lady that I believe was the manager. They were like 3ft away I was looking at them exchange words and the Waitress comes back. Waitress did apologize and said wouldn't be charged for the shrimp. At that point I was waiting to see if the manager would come over but never did. That was really upsetting and very unprofessional in my opinion. As a manager of a restaurant you should immediately approach the guest and listen to my complaint about the incident, and offer a sincere apology for the incident, which didn't happen. Also, could have offered to remake it or offer some kind of comp for the incident or something of that nature to ensure that the customer has some satisfaction and to retain my business. But again that didn't happen, so I will not visit this restaurant nor would I recommend it to anyone.

Frequently Asked Questions About Saltgrass Steak House

Does Saltgrass Steak House accept reservations?

Yes, Saltgrass Steak House accepts reservations to accommodate your visit.

What are the dining hours for Saltgrass Steak House?

Saltgrass Steak House is open Monday through Thursday and Sunday from 11:00 AM to 10:00 PM, and on Friday and Saturday from 11:00 AM to 11:00 PM.