Saltgrass Steak House

4.0
905 reviews
Silver Star Porterhouse with baked potato from Saltgrass Steak House

About

Steak HouseAmerican RestaurantSeafood Restaurant
Cut into a hearty Angus Beef steak at our award-winning scratch kitchen, Saltgrass Steak House in Golden Nugget Lake Charles. Every meal starts with complimentary, warm Shiner Bock beer bread made in house daily by our dedicated loaf master. Discover the superior flavors of Saltgrass while enjoying menu favorites like our massive Silver Star Porterhouse, our homestyle Country Fried Steak, and our slow braised BBQ Pork Ribs. Visit us for a romantic date night or try one of our huge family meal bundles for busy families on the go. Relax in the No Bull lounge and cash in on the best Happy Hour deals in town while experiencing our famous Saltgrass hospitality firsthand.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsAvailable

Location

Saltgrass Steak House
2550 Golden Nugget Blvd, Lake Charles, LA
70605, United States

Hours

Reviews

4.0
905 reviews
5 stars
536
4 stars
135
3 stars
68
2 stars
45
1 star
121

What are people saying?

AI-generated from recent customer reviews

Service Quality

Many customers praised the attentive and friendly service from various staff members, particularly highlighting servers like Kennedy, Nicole P., and Jordan.

Food Quality

The food received mixed reviews; while many enjoyed their steaks and other dishes, some reported issues with undercooked or poorly prepared meals.

Management Response

Several reviews indicated a lack of effective management response to customer complaints, particularly regarding pricing issues and service failures.

Wait Times

Customers frequently mentioned long wait times for seating and food service, even during less busy hours.

Atmosphere

The restaurant's atmosphere was generally well-received, with many noting it as a pleasant dining environment.
  • JW
    Joe Wills
    Oct 23, 2025
    5.0
    I asked the waiter for a medium rare Pittsburgh cooked steak and he said tonight is your lucky night. I’m from Pittsburgh and I know exactly what you want. The waiter brought out one of the best steaks I’ve ever had. . Great service and great food that night
  • LB
    Lilian Behzadi
    Oct 20, 2025
    1.0
    I ordered a steak and fish from Saltgrass in Lake Charles through Uber Eats, but only received the fish. When I called the restaurant, they said their paper ran out, so they didn’t know a steak was ordered, which makes no sense for a restaurant of this level. When I asked for compensation or even an apology, they refused and told me to contact Uber Eats instead. Very disappointing experience and completely unprofessional customer service. I won’t be ordering from here again.
  • LB
    Larry Byrd
    Oct 19, 2025
    1.0
    Granddaughter's best friend and herself visited this restaurant for senior high school homecoming dinner. Waited on immediately after being seated. Ordered appetizer, sweat tea and dinner plate. Received appetizer with no problem. Other patrons that came in were seated and served. Waitress tending our table came by and admitted she failed to put our order in fifteen or twenty minutes after receiving appetizer, but assured that food was being rushed. Once again waited and patrons that ordered at the same time as the waitress indicated that she corrected the mistake received their food, completed meal and left. Told waitress they need our meal boxed to go. And they waited. No Manager ever came by to check or assure they were being taken care of. No one came to their aid. Well, made it home with a cold meal. Guess Table 86, party of 2 gets this type of special service to make homecoming memorable.
  • JW
    James Wright
    Oct 17, 2025
    5.0
    The service was awesome we had a waitress her name was Jordan absolutely wonderful great energy helped us with anything checked on those multiple times I mean just outstanding service from Jordan
  • CL
    Chase Lapeyrouse
    Oct 11, 2025
    5.0
    Shaneequa was such a great server, and the food was amazing!

Frequently Asked Questions About Saltgrass Steak House

Does Saltgrass Steak House accept reservations?

Yes, Saltgrass Steak House accepts reservations to accommodate your visit.

What are the dining hours for Saltgrass Steak House?

Saltgrass Steak House is open Monday through Thursday and Sunday from 11:00 AM to 10:00 PM, and on Friday and Saturday from 11:00 AM to 11:00 PM.