Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.6
1,795 reviews
5 stars
703
4 stars
391
3 stars
285
2 stars
132
1 star
284
What are people saying?
AI-generated from recent customer reviews
Customer Service
Service quality varies significantly; some staff are friendly and attentive, while others display poor attitudes and rudeness.
Food Quality
Food quality is inconsistent, with reports of cold, overcooked, or incorrect orders, though some customers enjoyed their meals.
Wait Times
Customers frequently experience long wait times, especially during busy hours, with some reporting waits of over 30 minutes.
Cleanliness
The cleanliness of the restaurant is often criticized, with reports of dirty tables and unsanitary conditions.
Order Accuracy
There are numerous complaints about incorrect orders and missing items, particularly in drive-thru and mobile orders.
- GLGreg LeJeuneNov 15, 20253.0Drove through this restaraunt and ordered one of their basic menu items at about 2:30 in the afternoon. I was second in drive through, but still was told to go park to the side of the lot. Took another 15 minutes before I received my food. For that time of day, and the amount of people at this restaraunt, it seemed longer than normal to get something as simple as a Quarter pounder with cheese!
- LDLolli DeSoto-LaCombeNov 10, 20255.0Clean and quick. Cashier super friendly @
- MRMissael Sauceda RamírezOct 21, 20255.0The manager is very good at serving customers, very attentive and helpful, and manages the kitchen and orders.and her whole team is good and listens to her and that's why they work faster and more efficiently
- GPGerald ProctorSep 23, 20254.0It was okay, nothing to brag about
- TSTessa StaffordSep 5, 20255.0We used drive thru so atmosphere we can't rate but the food was hot and fresh! Nice staff
Frequently Asked Questions About McDonald's
What are the regular operating hours for McDonald's at 625 E Prien Lake Rd, Lake Charles?
McDonald's is open daily from 5:00 AM to 1:00 AM, with extended hours until 2:00 AM on Fridays and Saturdays.
Does this McDonald's location offer delivery service?
Yes, delivery is available with hours generally from 5:00 AM to 1:00 AM, extended until 2:00 AM on Fridays and Saturdays.
Can I use the drive-through service at this McDonald's and what are the hours?
Yes, the drive-through is open daily from 5:00 AM to 1:00 AM, with extended hours until 2:00 AM on Fridays and Saturdays.
What services are available at this McDonald's location?
Services include DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, WiFi, and Curbside Pickup.
What payment options does this McDonald's accept?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Is there a mobile app I can use to order from McDonald's?
Yes, you can order using the McDonald's App available on iOS and Android.
Where is McDonald's located in Lake Charles?
It is located at 625 E Prien Lake Rd, Lake Charles, LA 70601, USA.
What are some nearby restaurants or places I can visit around McDonald's?
Nearby restaurants include another McDonald's and Denny's Lake Charles, LA 70601. You might also want to check out Cajun Jeaux's, a pub and bar nearby.
Are there any nearby hotels if I am visiting McDonald's from out of town?
Yes, there are nearby hotels including Comfort Inn Near Casino and Comfort Inn Lake Charles.
What nearby shops or services can I visit along with McDonald's?
Nearby you will find several shops such as Southern Bicycle Company LLC, Bayou Beds' Mattress Gallery, and Cloud Universe Smoke Shop, as well as services like Calcasieu Parish Coroner's Office and UPS Access Point location.