Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.6
1,802 reviews
5 stars
706
4 stars
394
3 stars
283
2 stars
131
1 star
288
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported long wait times, incorrect orders, and rude staff, particularly during busy hours.
Food Quality
There were numerous complaints about food being cold, overcooked, or not prepared as requested.
Inconsistent Experience
The quality of service and food varied significantly, with some customers having positive experiences while others faced multiple issues.
Cleanliness
Several reviews mentioned unsanitary conditions, particularly in the dining area and restrooms.
- JSJason slaydonDec 23, 20251.06:30 AM THEY PUT MY COFFEE IN THE MICROWAVE. LADY TOLD THE MANAGER SHE HAD TO GO TO THE MICROWAVE AND WHEN SHE CAME BACK I FOUND IT WAS MY COFFEE SHE PUT IN IT. LEFT THE STORE AND COFFEE WAS COLD. MY THIRD TRIP TO THIS STORE IN ABOUT 6 MONTHS. NOW I REMEMBER WHY I DONT EAT THERE.
- HHHayden HoffpauirDec 20, 20251.0Waited 15 minutes for my mobile order in. The parking lot then they come out and tell me they don’t have the food and they will refund me “within the hour” and never did
- GLGreg LeJeuneNov 15, 20253.0Drove through this restaraunt and ordered one of their basic menu items at about 2:30 in the afternoon. I was second in drive through, but still was told to go park to the side of the lot. Took another 15 minutes before I received my food. For that time of day, and the amount of people at this restaraunt, it seemed longer than normal to get something as simple as a Quarter pounder with cheese!
- LDLolli DeSoto-LaCombeNov 10, 20255.0Clean and quick. Cashier super friendly @
- MRMissael Sauceda RamírezOct 21, 20255.0The manager is very good at serving customers, very attentive and helpful, and manages the kitchen and orders.and her whole team is good and listens to her and that's why they work faster and more efficiently
Frequently Asked Questions About McDonald's
What are the regular operating hours for McDonald's at 625 E Prien Lake Rd, Lake Charles?
McDonald's is open daily from 5:00 AM to 1:00 AM, with extended hours until 2:00 AM on Fridays and Saturdays.
Does this McDonald's location offer delivery service?
Yes, delivery is available with hours generally from 5:00 AM to 1:00 AM, extended until 2:00 AM on Fridays and Saturdays.
Can I use the drive-through service at this McDonald's and what are the hours?
Yes, the drive-through is open daily from 5:00 AM to 1:00 AM, with extended hours until 2:00 AM on Fridays and Saturdays.
What services are available at this McDonald's location?
Services include DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, WiFi, and Curbside Pickup.
What payment options does this McDonald's accept?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Is there a mobile app I can use to order from McDonald's?
Yes, you can order using the McDonald's App available on iOS and Android.
Where is McDonald's located in Lake Charles?
It is located at 625 E Prien Lake Rd, Lake Charles, LA 70601, USA.
What are some nearby restaurants or places I can visit around McDonald's?
Nearby restaurants include another McDonald's and Denny's Lake Charles, LA 70601. You might also want to check out Cajun Jeaux's, a pub and bar nearby.
Are there any nearby hotels if I am visiting McDonald's from out of town?
Yes, there are nearby hotels including Comfort Inn Near Casino and Comfort Inn Lake Charles.
What nearby shops or services can I visit along with McDonald's?
Nearby you will find several shops such as Southern Bicycle Company LLC, Bayou Beds' Mattress Gallery, and Cloud Universe Smoke Shop, as well as services like Calcasieu Parish Coroner's Office and UPS Access Point location.