Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.7
1,535 reviews
5 stars
646
4 stars
296
3 stars
269
2 stars
115
1 star
209
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times for food, with some waiting over 30 minutes even when the restaurant was not busy.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and food served cold.
Staff Attitude
Customer experiences varied widely, with some praising friendly staff while others reported rude behavior and poor service.
Food Quality
Feedback on food quality was mixed, with some customers receiving fresh food while others complained about cold or stale items.
Cleanliness
The restaurant was noted for being clean by some customers, but others expressed concerns about food safety and unsanitary conditions.
- ANAlexis NewlinNov 13, 20251.0How do you send off a 6 pc nugget happy meal, with no NUGGETS, then get called about it as the customer is coming back, only to say RUDLEY theres nothing you can do? Was for my 5 year old by the way and it’s 9pm.
- MNMichael NewtonNov 12, 20253.0Typical McDonald’s. The atmosphere is just depressing these days.
- JPjeremy pingetNov 5, 20251.0After one year of orders, 2 times a week or more. If you want to be sure to have what you just order, go somewhere else. I always have something missing, fries, soda, box of chicken nuggets, some part of my daughter s happy meal, it like every time. So I m done with them now
- EREssie RichardsonNov 2, 20255.0We are visiting and on our way back home…just stopped to grab something quick and the burgers were perfect. I know everyone is like it’s McDonald’s…yes I know but sometimes you get sloppy burgers and most of the time the order is incorrect. These weren’t at all and everything was hot. Fresh food is always the best. Thank you!
- KTKyler ThomasOct 22, 20253.0So first they took forever to give us our food and then we made it to the house and one of my hamburgers had cheese on it and barely any ketchup. I asked for extra pickles and they put no pickles and they didn’t give me my barbecue sauce.
Frequently Asked Questions About McDonald's
What are the regular opening hours for McDonald's at 4505 Nelson Rd, Lake Charles?
McDonald's is open daily from 4:30 AM to 2:00 AM.
What are the delivery service hours for this McDonald's location?
Delivery is available Monday through Sunday from 4:30 AM to 1:00 AM, except on Friday and Saturday when it is available until 2:00 AM.
Does this McDonald's offer drive-thru service and what are its hours?
Yes, the drive-thru is open every day from 4:30 AM to 2:00 AM.
Can I place an order online or get delivery from this McDonald's?
Yes, you can order online through their delivery website or use the McDonald's App available on iOS and Android.
What payment methods are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Does this McDonald's location offer any special services?
Yes, services include DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
How can I earn rewards at this McDonald's?
You can earn points for free food through the MyMcDonald's Rewards program.
What fast food restaurants are nearby this McDonald's at 4505 Nelson Rd?
Nearby fast food options include Sonic Drive-In, Xhale City - Nelson Street, and Subway, offering customers a variety of dining choices in the area.
Are there any nearby fitness or wellness centers near McDonald's?
Yes, nearby fitness options include Orangetheory Fitness and Mayweather Boxing And Fitness, great for a workout before or after your meal.
What other dining options are available near McDonald's on Nelson Rd in Lake Charles?
Nearby you can find dining choices like Yank Sing (Chinese/Asian restaurant), Johnny's Pizza House, Mongolian Bowl & Sushi Bar, and Hi-Licious Street Kitchen (Thai restaurant).