Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.6
2,188 reviews
5 stars
897
4 stars
407
3 stars
344
2 stars
183
1 star
357
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times, especially during drive-thru and late-night hours.
Order Accuracy
Many reviews highlighted issues with incorrect orders and food quality, including cold or old items.
Staff Attitude
Numerous customers noted rude or unprofessional behavior from staff, contributing to a negative dining experience.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant, including dirty tables and bathrooms.
Food Quality
While some customers enjoyed the food, many expressed disappointment with the freshness and preparation of their meals.
- SKSummer Keller6 days ago3.0The person in the drive thru looked unhappy and did not speak when he handed me my food. The fries were hard and were only lukewarm. The bread on the double cheeseburgers was also hard around the edges. I suggest you go somewhere else for your food if that is an option.
- KGKoby GreenNov 16, 20254.0I love the service
- DJDavi JarethNov 15, 20251.0I would like to say that this place is horrible they had a kid with socks on the table where you grab the food while the employees are just laughing I waited about 45 minute to get my food and half of my food was missing horrible place not recommended
- FRFull switch Ramirez RobertoOct 12, 20251.0The workers are not doing their job, very slow service, they were on their phone
- RLReeshemah LewisOct 5, 20253.0McDonald's on broad st. It's not always a pleasant place. Our meals are often wrong or misplaced with someone else order. The one thing I do like is if you prove your order was wrong they will RESPECTFULLY REPLACE it With NO ARGUMENTS!!!!
Frequently Asked Questions About McDonald's
What are the regular operating hours for this McDonald's location?
This McDonald's is open daily from 4:30 AM to 3:00 AM.
During what hours is the drive-thru service available?
The drive-thru is open every day from 4:30 AM to 3:00 AM, offering extended service hours.
Can I order delivery from this McDonald's?
Yes, delivery is available daily from 4:30 AM to 2:30 AM.
Does this McDonald's offer curbside pickup service?
Yes, curbside pickup is available to customers for convenient contactless service.
What payment methods are accepted at this McDonald's?
This location accepts American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
How can I order from McDonald's via mobile apps?
You can order using the McDonald's App available for iOS and Android devices.
Where is this McDonald's located?
It is located at 2602 Broad Street, Lake Charles, LA 70615, USA.
What nearby restaurants can I visit along with McDonald's at 2602 Broad Street?
Nearby dining options include Lucky Wok (Chinese cuisine), Checkers at 2601 Broad Street (fast food), Steamboat Bill's Seafood Warehouse (Cajun and seafood), Joub's Taste of The Boot (American and seafood), and Famous Bar-B-Que.
Are there any hotels near this McDonald's for visitors?
Yes, nearby accommodations include Belmont Motor Hotel, Knights Inn Lake Charles, OYO Hotel Lake Charles LA I-10, and Econo Lodge.
What automotive services are available close to this McDonald's?
Nearby automotive services include Bernard's Towing & Service Center, Mac Tire & Wheel, Bernard's Auto Sales, Frogs Automotive Repair, Wreck Check of Lake Charles, Lake Charles Auto Auction, United Auto Brokers Llc, and Intoxalock Ignition Interlock.