Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous customers reported slow service, long wait times, and frequent order mistakes, leading to frustration.
Food Freshness
While some customers enjoyed fresh food, many complained about receiving old or cold items, impacting their overall experience.
Staff Attitude
Several reviews highlighted unprofessional behavior and rudeness from staff, contributing to a negative dining experience.
Cleanliness
Multiple customers noted issues with cleanliness in the restaurant, including dirty tables and bathrooms.
AS
Angelina Simar
2 days ago
1.0
The person I was with was told they couldn't sit inside to warm up
MH
Melissa Hooker
5 days ago
3.0
I hardly go there anymore, sometimes you're sitting at the drive thru and no one acknowledges you for so long you think their closed. Flip a coin to see if your food will be hot or cold,, regardless you will be given your food either way smh
GG
Gabrielle
Dec 15, 2025
5.0
The Chips Ahoy frappe was amazing!!! The 2nd time I ordered I added chocolate syrup and I definitely recommend either way just try it while ya can!!!!
TM
Theodore Mathieu
Dec 13, 2025
5.0
It was very nice to dine in
LW
Larry Winey
Dec 5, 2025
5.0
Best in a long time temperature and taste was excellent
What are the regular operating hours for this McDonald's location?
This McDonald's is open daily from 4:30 AM to 3:00 AM.
During what hours is the drive-thru service available?
The drive-thru is open every day from 4:30 AM to 3:00 AM, offering extended service hours.
Can I order delivery from this McDonald's?
Yes, delivery is available daily from 4:30 AM to 2:30 AM.
Does this McDonald's offer curbside pickup service?
Yes, curbside pickup is available to customers for convenient contactless service.
What payment methods are accepted at this McDonald's?
This location accepts American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
How can I order from McDonald's via mobile apps?
You can order using the McDonald's App available for iOS and Android devices.
Where is this McDonald's located?
It is located at 2602 Broad Street, Lake Charles, LA 70615, USA.
What nearby restaurants can I visit along with McDonald's at 2602 Broad Street?
Nearby dining options include Lucky Wok (Chinese cuisine), Checkers at 2601 Broad Street (fast food), Steamboat Bill's Seafood Warehouse (Cajun and seafood), Joub's Taste of The Boot (American and seafood), and Famous Bar-B-Que.
Are there any hotels near this McDonald's for visitors?
Yes, nearby accommodations include Belmont Motor Hotel, Knights Inn Lake Charles, OYO Hotel Lake Charles LA I-10, and Econo Lodge.
What automotive services are available close to this McDonald's?
Nearby automotive services include Bernard's Towing & Service Center, Mac Tire & Wheel, Bernard's Auto Sales, Frogs Automotive Repair, Wreck Check of Lake Charles, Lake Charles Auto Auction, United Auto Brokers Llc, and Intoxalock Ignition Interlock.