Claim Jumper Restaurants

3.1
395 reviews

About

RestaurantAmerican RestaurantSteak HouseBar
Welcome to Claim Jumper Lake Charles! Famous for food crafted with the best ingredients and an atmosphere that makes you feel right at home, Claim Jumper offers an experience sure to satisfy everyone. The menu features a medley of homemade dishes including burgers, sandwiches, fresh-baked pot pie, specialty salads, pasta, Certified Angus Beef®  and much more. All dressings, sauces and desserts are made in house daily including our tempting Six-Layer Chocolate Motherlode cake, featured as one of America’s "Top 5 Most Decadent Desserts" on the Food Network.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available

Location

Claim Jumper Restaurants
2550 Golden Nugget Blvd, Lake Charles, LA
70601, United States

Hours

Reviews

3.1
395 reviews
5 stars
142
4 stars
53
3 stars
30
2 stars
50
1 star
120

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported extremely slow service, long wait times, and inattentive staff, leading to frustration and dissatisfaction.

Food Quality

Many reviews highlighted poor food quality, including cold, bland, or improperly cooked meals, with several customers expressing disappointment over the taste and presentation.

Positive Experiences

Despite the negative feedback, some customers praised the food and service, particularly during breakfast, noting specific dishes and attentive staff.

Management Concerns

Several reviews mentioned unhelpful or rude management, particularly in handling complaints about food and service issues.

Pricing Issues

Customers frequently commented on the high prices relative to the quality of food and service received, with some feeling that they did not receive good value for their money.
  • WL
    Will Lerit
    Oct 3, 2025
    2.0
    Please skip this place. You can tell by the lack of people eating that it’s not worth your money. We stopped for a quick snack to hold over before going out for dinner. The drinks were good no issue there. Very limited selection however. The wings were ok, got the half hot, half mild but all tasted the same. The fries were sad, limp, no seasoning you could taste, just poor. The service was great until she disappeared. Never asked how the food was out checked back if we wanted a second round of drinks.
  • LC
    Lorie Corkins
    Sep 9, 2025
    5.0
    Great food, great service, love the taste and the location. Enjoy going here whenever we are at the Golden Nugget Lake Charles!
  • HH
    Heitman
    Sep 6, 2025
    1.0
    My husband just left there. The mashed potatoes were sour and cold so we had to send them back. We were told by a waitress that they hadn’t been checked by anyone and they were sorry. The manager never came out to say anything because she was busy. Worse place ever! You would think after a customer discovers that the mashed potatoes have gone bad and kept the establishment from getting people sick you would make time to come say a few words to them but no. We will never go back there again!
  • QD
    Quentin Duff
    Aug 24, 2025
    1.0
    Walked in ordered 2 breakfast burritos and 1 burger been here over a hour. I have watch over 10 people behind me get there food. This is absolutely bullshit if I didn’t already pay 70 bucks I would walk the hell out!!!
  • KR
    Kira Romero
    Aug 2, 2025
    1.0
    First of all.. I had no sauce on my meatballs. This meal was the most pathetic thing I have ever seen. $19 for some dry balls and noodle. Do better.

Frequently Asked Questions About Claim Jumper Restaurants

Does Claim Jumper Restaurants accept reservations?

No, Claim Jumper Restaurants does not accept reservations.

What pickup options are available at Claim Jumper Restaurants?

Claim Jumper Restaurants offers in-store pickup and curbside pickup services.