Claim Jumper Restaurants

3.1
400 reviews

About

RestaurantAmerican RestaurantSteak HouseBarClaim Jumper
Welcome to Claim Jumper Lake Charles! Famous for food crafted with the best ingredients and an atmosphere that makes you feel right at home, Claim Jumper offers an experience sure to satisfy everyone. The menu features a medley of homemade dishes including burgers, sandwiches, fresh-baked pot pie, specialty salads, pasta, Certified Angus Beef®  and much more. All dressings, sauces and desserts are made in house daily including our tempting Six-Layer Chocolate Motherlode cake, featured as one of America’s "Top 5 Most Decadent Desserts" on the Food Network.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available

Location

Claim Jumper Restaurants
2550 Golden Nugget Blvd, Lake Charles, LA
70601, United States

Hours

Reviews

3.1
400 reviews
5 stars
144
4 stars
54
3 stars
30
2 stars
50
1 star
122

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times for seating and food, as well as rude or inattentive staff.

Food Quality

Many reviews highlighted poor food quality, including cold, undercooked, or tasteless meals.

Positive Experiences

Some customers praised specific dishes and the attentiveness of certain staff members, indicating that experiences can vary.

Management Concerns

Several reviews mentioned unsatisfactory responses from management regarding service and food issues.
  • SK
    Shehz K
    1 day ago
    5.0
    Good quick bites at claim jumper .. Long wait at times but it’s the only quick option open till late at golden nugget . Tried their omelette / hash brown for breakfast Burger and fries at 3 am . Good portion and great taste 💯
  • JC
    Jamie Craig
    1 day ago
    1.0
    Went to order breakfast and woman behind the counter was incredibly rude. Would not make eye contact with us the entire time. She refused to take my order until I gave her a name first and said it in such a rude way it shocked me. Will not be going back
  • CH
    carl hamrick
    Dec 28, 2025
    4.0
    Server tried to over sale their rewards program....wasted 5 minutes of our lives. Grilled cheese sandwich was noteworthy. Atmosphere is inside a casino so not quite the same vibe as a stand alone restaurant
  • MG
    mark gayao
    Dec 8, 2025
    1.0
    We frequently stay at Golden Nugget through the year, and have had amazing food from this place. But never coming back to this establishment because they denied me of my Veterans discount. Not so mad about the discount, just how they flat out told me I needed a military ID and my Veteran designation on my State ID was not valid. Employee at the counter taking orders was awfully rude and gave me no eye contact. Spoke over me when I had a question about how many pieces come in the wing order. She kept insisting I give up my name first before even giving me an answer. Spoke to the manager and she said sorry, yes we train all our cash handlers to ask for a military ID for the discount. Which is required for the discount. Just an FYI, as a veteran, not all of us have a valid military ID just for the reason that they force us to turn them in when we get discharged. And that is the reason we go through all the proper steps and loops to get our State ID verified with the veterans designation. Never coming here again. Please train your employees to be nicer and smile.
  • AA
    Aaliyah
    Nov 29, 2025
    1.0
    The food is horrible, the service is even worse. Waited 20 mins to be seated, ordered two coffees, asked for sugar and cream, never came. The food Finally arrived, cold and undercooked. No one in this place cares AT ALL.

Frequently Asked Questions About Claim Jumper Restaurants

Does Claim Jumper Restaurants accept reservations?

No, Claim Jumper Restaurants does not accept reservations.

What pickup options are available at Claim Jumper Restaurants?

Claim Jumper Restaurants offers in-store pickup and curbside pickup services.