Welcome to Claim Jumper Lake Charles! Famous for food crafted with the best ingredients and an atmosphere that makes you feel right at home, Claim Jumper offers an experience sure to satisfy everyone. The menu features a medley of homemade dishes including burgers, sandwiches, fresh-baked pot pie, specialty salads, pasta, Certified Angus Beef® and much more. All dressings, sauces and desserts are made in house daily including our tempting Six-Layer Chocolate Motherlode cake, featured as one of America’s "Top 5 Most Decadent Desserts" on the Food Network.
Numerous customers reported extremely slow service, long wait times, and inattentive staff, leading to frustration and dissatisfaction.
Food Quality
Many reviews highlighted poor food quality, including cold, bland, or improperly cooked meals, with several customers expressing disappointment over the taste and presentation.
Positive Experiences
Despite the negative feedback, some customers praised the food and service, particularly during breakfast, noting specific dishes and attentive staff.
Management Concerns
Several reviews mentioned unhelpful or rude management, particularly in handling complaints about food and service issues.
Pricing Issues
Customers frequently commented on the high prices relative to the quality of food and service received, with some feeling that they did not receive good value for their money.
WL
Will Lerit
Oct 3, 2025
2.0
Please skip this place. You can tell by the lack of people eating that it’s not worth your money. We stopped for a quick snack to hold over before going out for dinner. The drinks were good no issue there. Very limited selection however. The wings were ok, got the half hot, half mild but all tasted the same. The fries were sad, limp, no seasoning you could taste, just poor. The service was great until she disappeared. Never asked how the food was out checked back if we wanted a second round of drinks.
LC
Lorie Corkins
Sep 9, 2025
5.0
Great food, great service, love the taste and the location. Enjoy going here whenever we are at the Golden Nugget Lake Charles!
HH
Heitman
Sep 6, 2025
1.0
My husband just left there. The mashed potatoes were sour and cold so we had to send them back. We were told by a waitress that they hadn’t been checked by anyone and they were sorry. The manager never came out to say anything because she was busy. Worse place ever! You would think after a customer discovers that the mashed potatoes have gone bad and kept the establishment from getting people sick you would make time to come say a few words to them but no. We will never go back there again!
QD
Quentin Duff
Aug 24, 2025
1.0
Walked in ordered 2 breakfast burritos and 1 burger been here over a hour. I have watch over 10 people behind me get there food. This is absolutely bullshit if I didn’t already pay 70 bucks I would walk the hell out!!!
KR
Kira Romero
Aug 2, 2025
1.0
First of all.. I had no sauce on my meatballs. This meal was the most pathetic thing I have ever seen. $19 for some dry balls and noodle. Do better.
Frequently Asked Questions About Claim Jumper Restaurants
Does Claim Jumper Restaurants accept reservations?
No, Claim Jumper Restaurants does not accept reservations.
What pickup options are available at Claim Jumper Restaurants?
Claim Jumper Restaurants offers in-store pickup and curbside pickup services.
What are the opening hours of Claim Jumper Restaurants?
Open Monday to Thursday and Sunday from 7:00 AM to 9:00 PM, and Friday and Saturday from 7:00 AM to 11:00 PM.
What type of cuisine and specialties does Claim Jumper Restaurants offer?
They serve American cuisine with specialties including Black Tie Chicken Pasta, Widow Maker Burger, Three Cheese Potatocakes, Chicken Pot Pie, and Chocolate Motherlode Cake, among others.
Does Claim Jumper Restaurants offer catering and private party services?
What payment options are accepted at Claim Jumper Restaurants?
They accept American Express, Cash, Check, Diners Club, Discover, MasterCard, Travelers Check, and Visa.
Is there wheelchair accessibility at Claim Jumper Restaurants?
Yes, the restaurant has wheelchair accessible entrance, parking, seating, and restrooms.
What are some nearby entertainment and dining options around Claim Jumper Restaurants?
Nearby you can visit Golden Nugget Hotel and Casino for gaming and entertainment, enjoy seafood at Chart House, or relax at Blue Martini, a landmark and fountain.
Are there nearby bars or lounges where I can continue my evening after dining at Claim Jumper Restaurants?
Yes, nearby options include Ice Bar, Rush Lounge & Party Pit, Blue Martini Lounge, and H20 Bar and Lounge.
Where can families with children find nearby places after visiting Claim Jumper Restaurants?
Families might visit The Chocolate Box for desserts or the Landry's Seafood House for more dining options, both located near Claim Jumper Restaurants.