Checkers

4.0
969 reviews

About

Fast Food RestaurantBurger JointRestaurantAmerican RestaurantChicken RestaurantSandwich RestaurantTake Out Restaurant
As the leaders in drive-thru for over 30 years Checkers & Rally’s locations are currently open and ready to serve our guests. We can provide our guests with the additional safety of an enclosed kitchen and limited personal contact – whether you choose to drive up, order ahead online, or have our food delivered. In response to concerns around the Coronavirus we have closed the few dining rooms that exist in the Checkers & Rally’s system and are limiting the number of people on our patio and at our walk-up windows. We are reinforcing our policies, including frequent and proper handwashing, along with the proper utilization and changing of gloves as we continue to serve our guests.

Details

  • Dine-inAvailable
  • Drive-throughAvailable

Location

Checkers
521 E. Prien Lake Road, Lake Charles, LA
70601, United States

Hours

Reviews

4.0
965 reviews
5 stars
474
4 stars
225
3 stars
127
2 stars
52
1 star
87

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported rude and unprofessional service, with some experiencing long wait times and unacknowledged orders.

Food Quality

While some customers enjoyed the food, many complained about greasy fries, incorrect orders, and food served cold or undercooked.

Management Concerns

Several reviews highlighted issues with management, including unhelpful responses to complaints and a lack of accountability for mistakes.

Inconsistent Experience

Customer experiences varied widely, with some praising the food and service while others expressed disappointment and frustration.

Cleanliness

Multiple reviews mentioned unsanitary conditions and a dirty atmosphere, impacting the overall dining experience.
  • SS
    Shane
    Oct 9, 2025
    1.0
    Absolutely terrible place. Used to love coming and getting shakes but keep being told it’s either broken or they don’t have them. Never going back and don’t recommend anyone to this place
  • EE
    Emerson Easley
    Sep 23, 2025
    2.0
    Not at all as I remembered Checkers to be or as expected. It was this ir McDonald's, we chose Checker's, but might have been better to go to McDonald's. The bag was greasy, the fries were just thrown in the bag. The fry containers were not placed standing up. Fries have a light batter to them. They had a slight cake flavor to it. The burgers had the cheap "filler" kind of meat. Like the cheap Walmart frozen boxed patties. The girl at the window did not appear she wanted to take any order. It was an experience, just an experience, that I get to share with you. My recommendation...just don't. Don't do it. Keep driving right past this place. My memory of Checkers is now tarnished. It will never be the same. I should have just kept it an old memory. The old memory was much better than the new one I have now.
  • GJ
    Gustavo Jimenez
    Sep 19, 2025
    1.0
    I went on September 18 for the burger day at 7:30 pm and the person in charge told me that store didn't have that special of $3.00 Big Buford. The owner didn't authorize....
  • DM
    Darren Miller
    Sep 18, 2025
    1.0
    Waited for them to take care of 6 drive thru customers before they decided to open the walk-up window and tell me, “You can’t order here, the walkup window is closed because we are short staffed!” I then asked, “Ya’ll can’t put up a sign so people are not just standing out here?”and she rolled here eyes and closed the window.
  • AB
    Ashley Brown
    Sep 1, 2025
    1.0
    I drove all the way down here from TX excited to get a burger from Checkers! I ordered two burgers, paid extra for bacon, they give me a chicken sandwich with no bacon and 1 burger. The fries were dripping grease and dark brown like they’ve been sitting in the fryer for hours. Im across the bridge On my way to Sulphur, so I decided to call instead, the manager refuses to process my refund for the bacon without seeing the chicken sandwich that I never ordered. She doesn’t even give us the option to come back another time with our receipt! No help whatsoever, she actually caught an attitude like it’s my fault you're handing out the wrong food! There was no accountability, no apologies, and definitely no recourse! The manager is horrible, she really just has no professionalism and I feel sorry for the staff who has to work for her. Why would i spend $10 in gas to get a $1.50 refund on bacon? Just do better, I definitely wont be going back!

Frequently Asked Questions About Checkers

What are the operating hours of Checkers at 521 E. Prien Lake Road in Lake Charles, LA?

Checkers is open Monday through Saturday from 10:00 AM to 12:00 AM and on Sunday from 10:00 AM to 10:00 PM.

Does Checkers at 521 E. Prien Lake Road offer drive-thru service?

Yes, this Checkers location offers drive-thru service for your convenience.